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  1. My desktop app has to be force closed one than one throughout the day because it freezes too much. Anyone else?

    My desktop app has to be force closed more than once throughout the day because it freezes too much. Anyone else?

    1 vote

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  2. payment plan custom time

    The number of payments for recurring payments should be customizable. Locking to 3 month increments is an interesting design choice. Also, i'd like an alert when payments are processed since it does not write back to my PMS so my team knows to apply the payment.

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  3. time clock in for staff

    Have a function time tracking function for staff and allow weave to sync this data to a payroll processor such as Gusto or ADP. I would gladly pay an extra $20-$30 a month for this feature.

    1 vote

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    0 comments  ·  Desktop Client  ·  Admin →
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  4. Adding Delta Dental of Wyoming to the Verification List as a new payer

    A large majority of our patients have Delta Dental Of Wyoming. Sure would be nice to add them to your payor list. Also it would be nice if you could see which Insurance companies are enrolled prior to adding the service to your account an then having to go through the process to opt out.

    1 vote

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  5. Self Check-In

    Would love to have the patient self check-in option to be able to text to pt regardless of if they need forms filled out or not.

    1 vote

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    0 comments  ·  Text Messaging  ·  Admin →
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  6. Deepening Integration: Cloud 9 — Save the Date and Recall messages

    Make Save the Date and Recall messages available to C9 users.

    1 vote

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    1 comment  ·  Integrations  ·  Admin →
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  7. Select ALL button

    On the Quick Fill tab, a select all button choice for patients should be inserted.

    1 vote

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    0 comments  ·  Lists  ·  Admin →
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  8. Turn off Pre-Fill feature for forms

    It is best to have an option to turn off the pre-fill feature for forms, since many clients who don't review their answers from previous visits, or don't change the pet's info to the correct pet (especially when sent two forms in one packet) and it's VERY important that they review and correctly answer the questions. Some are not changing answers as needed. We would love to be able to turn this feature off.

    1 vote

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    0 comments  ·  Forms  ·  Admin →
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  9. integrate with TAB

    Please link my Appointment book TAB with Weave

    1 vote

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    0 comments  ·  Data Sync  ·  Admin →
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  10. Code to use to exclude appt reminders/confirmation communication

    Our previous software had the capability to recognize a code at the beginning of our appointment descriptions that would cue the software to NOT send appt reminders/confirmations/etc. For example, we take patients to a surgery center for some treatment. Those appts involve a lot of moving pieces and we don't want patients to get notifications at all. So we have always been able to add the prefix "PNA" to the appt descriptions. Rather than rework our scheduling system and come up with new descriptions to work around Weave, I vote that Weave work for us by developing capability to recognize…

    1 vote

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    0 comments  ·  Text Messaging  ·  Admin →
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  11. Create videos explaining how PMS (Ortho Trac) works with Weave.

    Have videos explaining how the two systems work together. Where the information is pulled from etc.

    1 vote

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    0 comments  ·  Data Sync  ·  Admin →
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  12. To have " mark as read" setting for each auto- messaging "appointment reminders"

    For the last 3 years we have had a auto message that went out 3 hours before their appointment asking them to text to let us know they have arrived and to stay in the their car. At which point we confirm them into our PMS. When its time for them to come in we texted them asking them to come in. Starting today this message is being moved to all and marked as read. This is an issue and would like to see the ability to turn on and off the "mark as read" per each auto-message.

    1 vote

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    0 comments  ·  Text Messaging  ·  Admin →
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  13. save the day for eyefinity EHR users

    please integrate weave save a day appointment reminder with eyefinity EHR/PM! I think about 70-90% of the optometrists in CA take VSP and VSP hosts its electronic medical record via its Eyefinity PM and EHR so this is an area that Weave can really help by allowing integration of Eyefinity EHR with Weave Say the Day so patients can get appointment reminders right away as they schedule the appointment for the eye exams. I am sure potential eye dr offices clients of weave would be more inclined to subscribe to Weave if this feature is available too! Thanks so much!

    1 vote

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    0 comments  ·  Integrations  ·  Admin →
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  14. Auto reminder to complete forms until they have been completed

    When trying to get patients, particularly new patients, to complete the necessary FORM, it would be nice to have an auto-message that continues to go out every1-2 days until the patient clicks on the FORM and completes it.

    1 vote

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    0 comments  ·  Forms  ·  Admin →
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  15. mobile app for clients to request prescription, appointments, take pics of pet, access vaccine history

    mobile app for clients to request prescription, appointments, take pics of pet, access vaccine history

    all in one location sort of like vet2pet but through weave

    1 vote

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    1 comment  ·  Desktop Client  ·  Admin →
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  16. Regulate the ability to delete text messages

    Text messages that have already been sent to clients are able to be deleted. For example, if a tech assistant erroneously tells a client to discontinue medication, they can delete the text message after it has already been sent and received by client. As the practice manager, I cannot see what has been sent from our business number, even though a client has received this. The information is not recoverable. I propose that the ability to delete text messages is only a permission for Advanced User and above. In other words, this permission can be disabled by assigning someone a…

    1 vote

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    0 comments  ·  Text Messaging  ·  Admin →
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  17. Ability to transfer an incoming fax from a regular line to the fax line.

    It would be very convenient if we were able to program our fax line phone number into an available phone extension so that when a fax tries to come to a regular phone line, we can transfer to the fax line.

    1 vote

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    0 comments  ·  Fax  ·  Admin →
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  18. Manage Direct Messaging Capability at User Level

    Manage Direct Messaging Capability at User Level - ability to turn on or off this function in User Management. Would like capability to turn it off if needed and the ability to audit text messaging between team members either thru the desktop app or via some reporting capability.

    1 vote

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    Started  ·  2 comments  ·  Text Messaging  ·  Admin →
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  19. save the date reminders not being sent so fast

    Needing an option to choose when the save the date reminder goes out exactly. so like 20 mins,30mins and hour. When we put an appointment on accident it send a message to them for the wrong time then sends another one once appointment is finalized.

    1 vote

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  20. 2Factor and MFA text number

    Please make sure you do not use your number for any 2 Factor Authentication - major issue when porting over my numbers. It will not work in Weave. Wish I would have known before so I could change all the numbers for accounts I have linked to our main number.

    1 vote

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    0 comments  ·  Text Messaging  ·  Admin →
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