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4 results found

  1. Email marketing needs more customization options

    We REALLY need better email/ marketing emails for our patients. It was expressed to us that the email would go through an upgrade but it has been the same since we started with the service. At the very least there should be 1 for each month, for each type of business (dental/optometry,etc...) This is a HUGE downfall of Weave and has been a stopping point of colleagues.Other than that we love the software!!! (i hate that we have to think of another software to be able to send professional looking emails

    37 votes

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    Request Received  ·  20 comments  ·  Marketing  ·  Admin →
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  2. Better Audience segmentation for email campaigns

    For the email filters, I would need more than just an age requirement. Please add appointment day, appointment type, specific level, and active patients only

    19 votes

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    4 comments  ·  Marketing  ·  Admin →
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    Request Received  ·  sean.foster responded

    Thank you for submitting your feedback!

    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.

    Again, thank you for taking the time to help us make our products better.

    If you need help with any issues immediately, I would recommend reaching out to our support team at:

    www.weavehelp.com.

    Thank you, and we look forward to working with you in the future.

    -Your Friends at Weave.

  3. Marketing Feedback - better multi-office usability

    The Marketing section needs work. I'm not sure if this issue is only happening on my end, but the entire platform is very slow. Uploading graphics is a nightmare. For whatever reason, graphics are pushed to the left, making the email look bad. It would not let me center the graphics. Next, we recently added a new location to our weave dashboard and I just sent out an email campaign for the first time under that location. I had no option to customize any of the text, meaning I could not bold anything, use bullet points, align anything. Those options…

    2 votes

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    Request Received  ·  0 comments  ·  Marketing  ·  Admin →
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  4. Email Marketing Template

    Email marketing need to look like the emails Weave sends out

    1 vote

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    Request Received  ·  0 comments  ·  Marketing  ·  Admin →
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