email marketing needs more customization options
We REALLY need better email/ marketing emails for our patients. It was expressed to us that the email would go through an upgrade but it has been the same since we started with the service. At the very least there should be 1 for each month, for each type of business (dental/optometry,etc...) This is a HUGE downfall of Weave and has been a stopping point of colleagues.Other than that we love the software!!! (i hate that we have to think of another software to be able to send professional looking emails
Monica Monica
shared this idea
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Nikki Castorela
commented
We agree! The marketing and emails are terrible. I don't understand why there are no options to be able to 1. insert a patient's name, to personalize the email. 2. Send a campaign out to newly scheduled appointments, automatically. 3. The Headline text is ugly and unnecessary. 4. The ability to add hyperlinks, such as Facebook, or even a button where they request a phone call regarding their appointment. 5. Overall customizing of the emails doesn't exist.
We are very sad that this is such a downfall of Weave and have also considered leaving because of it.