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New Weave App

How can we improve our new Weave application?

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189 results found

  1. New Weave Experience NWX

    We have Eaglesoft and we put the patients name of insurance in the preferred name box. That is what is showing up under NWX as the patients first name. We use the "preferred name" box in Eaglesoft as a quick reference guide to see what ins the patient has. We need to be able to see the patients first and last name when searching through weave instead of the preferred name

    3 votes
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  2. Add "Pet Name" and "Pets' Names" tags back to the manual template options in the new Weave app

    Currently, the 'Pet Name' and 'Pets' Names' tags are available in the legacy app but not in the new app. When importing templates that include these tags, the new app replaces them with plain-text '{petname}' or '{pets'names},' requiring staff to manually correct them before sending texts. Unfortunately, this step is sometimes overlooked, which can be embarrassing for the practice.

    With Weave planning to discontinue the legacy app soon, it's essential that this functionality be added to the new app to prevent inconvenience for all veterinary clients.

    3 votes
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  3. Could we add a feature to the personalization settings to change the icon our initials appear in.

    Could we add a feature to the personalization settings to change the icon color our initials appear in.

    3 votes
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  4. date tab

    there needs to be a date tab in the manual templates

    3 votes
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  5. Search by Nickname

    It would be helpful if we could search a patient by their preferred/nickname instead of their full name

    2 votes
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  6. Categorized Form Uploads to Dentrix

    We’ve noticed a major friction point with the Dentrix integration: when forms are submitted by patients through Weave, they all populate in the Patient Document Center under a single category labeled “Weave Forms.” Unfortunately, this generic folder doesn’t distinguish between form types like Health History, Insurance, or Consent.

    This is creating more work for our team, not less — as we have to manually open, rename, and refile forms to stay organized. That defeats the whole purpose of automation.

    We're asking for your development team to consider:

    Allowing Weave to pass form metadata to Dentrix, so each form is automatically…

    2 votes
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  7. Insurance verification

    when clicking on the "check insurance" button under schedule, please show the insurance verification status, ie. Active, Inactive, Self Pay, or Unknown to the right of the patient's name instead of "Completed".
    It currently reflecs the same information that shows under the "appointment" button which is not needed for insurance infomation.

    2 votes
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  8. Manual Templates: Data Field - Bring back Appointment Date/Time Field

    We had old templates created with the data field for a patient's appt date and time. When we imported these templates from the Legacy version, that template no longer works properly due the the {appt_datetime} data field no longer being available. Please bring this back so that we can use the app in a more efficient manner. Thank you.

    2 votes
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  9. Set an automatic logout of a user when the app has been left idle for a set amount of time

    We have an issue with users responding to text messages and answering phone calls under a different user's account as there are no assigned seating/work spaces in our hospital. This leads to confusion when a user is logged in, but someone else is responding to a text or answering a phone call. If I could set an automatic logout when the app has been idle for 3-5 minutes, this would help alleviate a good amount of the problem.

    2 votes
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  10. Sidebar

    Can we somehow customize the left handed sidebar. For example, I want to put the patients tab higher up as I do not use payment forms facts. Is that possible?? Thank you!

    2 votes
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  11. Reply option on messages

    It would be very helpful to have a reply option on each message as replies get lost in the shuffle of messages. If there is already a way to do this, I haven't found it.

    2 votes
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  12. Phone call reporting

    I would like to be able to run a report for certain phone lines dialed in a phone call. We have our new patients push option 2 to get to the front desk. I would love to see how many patients pressed option 2 that month to see how many new patients are calling in vs how many we have gotten scheduled.

    2 votes
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  13. Payments

    Why are there so many clicks to get to the payment screen with the new weave app? The old version worked just fine!!!!

    2 votes
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  14. Recalls

    When sending recalls to patients it would be nice to be able to turn off the marked as read feature when they reply " YES"

    2 votes
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  15. Edit Payment request dates

    I would like to be able to change the date of the payment requests we enter then be able to sort by the date. That way we can enter in expected copays due for the week and not just have a list of "payments due".

    2 votes
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  16. Phone Directory

    Phone Directory for non patients (dental office) that includes caller ID pop up on computer work station and allows you to dial phone number from Weave App.

    2 votes
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  17. Schedule formatting issue

    When looking at my Weave schedule, all patients are scheduled under 1 provider, and not each of our 4 hygienists. I was told this is because when converting from Softdent, the provider is used for the schedule format in Weave, not the hygienist listed. This is a huge flaw, and I cant find which patient is scheduled with which hygienist.

    2 votes
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  18. Allow the letter "A" to be a valid confirmation response when confirming appointment

    Allow the letter "A" to be a valid confirmation response when confirming appointment. Many patients respond with this letter and the system does not recognize it.

    2 votes
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  19. Request the filter feature FOR the scheduler on New Weave

    request the filter feature FOR the scheduler on New Weave App to include operatories instead of providers, or in addition using the Operatories

    2 votes
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  20. Spoken language

    I know that Weave offers text in Spanish but it would be great to have some other languages. Many of our patients speak Russian as well as Chinese and Vietnamese. We are working with Crystal PM to see if they can provide us with an area to select a specific language and then if Weave could pull from that it would be amazing! Thank you for your help.
    Christina Belesiotis @ Mt View EyeCare Center - Vancouver, WA

    2 votes
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