Jessica Gann
My feedback
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4 votes
Jessica Gann supported this idea ·
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32 votes
Hi Rosalyn! Thank you so much for the feedback!
It's good to know this is how you were looking for text threads in Legacy. The team responsible for the search bar is reviewing this request and will reply here with any updates. In the meantime, our "pro tip" is to use the search bar to search a few words from the conversation (i.e. "Hello Payge!") to find the conversation you're looking for quickly.
If you have any other feedback, please feel free to give me a shout or leave more comments on our forum.
Thank you!
Payge Kerman, Head of Product Design
Payge.kerman@getweave.com
Jessica Gann supported this idea ·
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7 votes
Jessica Gann shared this idea ·
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7 votes
Jessica Gann supported this idea ·
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3 votes
Jessica Gann supported this idea ·
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13 votes
Jessica Gann supported this idea ·
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17 votes
An error occurred while saving the comment Jessica Gann commented
The legacy app would automatically move all the "c" "yes" and confirmation reply to the all tab so we didn't have to clear each one. On the new app anyone that read the text it goes into read and conversations with patients are getting missed. It's important that messages stay (even if read) in the action tab until it is handled. This is not making the work flow better.
Jessica Gann supported this idea ·
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117 votes
Jessica Gann supported this idea ·
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5 votes
Jessica Gann shared this idea ·
Make the new app Quick fill list to match the legacy app. In Legacy we could see the whole list so I could choose the patients that received the message vs the new app that will only let me see 50 of the 200+ I have on my list. I cant send it to the top 50 over and over I need to be able to get to the bottom of the list. I also get frustrated that it only lets me have 1 time option vs 3 or more. I have to rewrite the message that is going out. What was a time saver is now increasing work flow and not helping the practice but leaving open appointment times. Please fix and keep legacy or fix the new app to make it work for your customers.
I would like feed back when this issue is fixed by email or phone call.