Grace Morales
My feedback
14 results found
-
2 votesGrace Morales
shared this idea
·
-
11 votesGrace Morales
supported this idea
·
-
42 votes
An error occurred while saving the comment Grace Morales
supported this idea
·
-
30 votesGrace Morales
supported this idea
·
-
84 votes
We're happy to announce that Weave now offers in-app notification for Weave payments. This new feature is only available in the New Weave Experience - the settings can be managed under Settings > Personal Settings > Notifications > Payments.
We are also currently exploring some other updates to email notifications and in app notifications for payment activity, so stay tuned.
Grace Morales
supported this idea
·
-
114 votesGrace Morales
supported this idea
·
-
6 votesGrace Morales
shared this idea
·
-
24 votes
An error occurred while saving the comment Grace Morales
commented
Our payment platform has informed us that we need a way to add noise to a call in order to legally receive credit card numbers over the phone. Either a white noise option or some sort of manual masking that can be added to the recording.
Grace Morales
supported this idea
·
-
19 votesGrace Morales
supported this idea
·
-
12 votesGrace Morales
supported this idea
·
-
21 votesGrace Morales
supported this idea
·
-
17 votesGrace Morales
supported this idea
·
-
5 votes
Thanks for your feedback. We'll share it with our product team.
Grace Morales
supported this idea
·
-
8 votesGrace Morales
shared this idea
·
During an Override, rather than only having the option to forward calls or send to voicemail, the option to have a phone tree for both is preferred. We don't need every call being forwarded to a dr over the holidays, but we do need patients that need urgent help able to get a hold of someone. The old VMO included a phone tree. Now, to be able to achieve what we need, I have to go in and re-record a greeting, create new branches, set it to our closed greeting, and then go in and change our office hours. Then go back and manually change all of that back to normal when the break is over. It is so many unnecessary steps when a phone tree option in the Override set up would be all that is needed.