4 results found

1. Call waiting beep

   It would be helpful if there was a way to turn off the incoming call "beep" that happens when you are on another line. As a business with multiple phone lines ringing in, it is an annoyance if you are on a call and other lines continue to ring in.

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   0 comments  ·  Settings  ·  Delete…  ·  Admin →
   Declined  ·  AdminElaine Thompson (Product Manager, Weave) responded

   removing from suggestion log as this has been resolved separately. 

2. unpaid invoices

   Spoke with Avery at Weave and she explained there was a software update to change the unpaid invoices to be expired after 30 days as opposed to 90 --- I think that is to soon and very hard for reporting purposes. Reconsider this update and please resume the 90 day window, Thank you- Jordan S.

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   0 comments  ·  Settings  ·  Delete…  ·  Admin →
   Declined  ·  AdminSam Jenson (Product Manager, Weave) responded

   Thank you again for submitting your feedback.  This update to the text to pay link expiration (90 days to 30 days) was change necessitated by our back end systems, as well as some general best practices for data maintenance.  We will be monitoring this change closely over the coming months to determine if any adjustments are needed.  

3. General Feedback

   App Notifications:
   1. App notifications should be integrated with other computer apps - so that they all come up in our notification panel (drop down instead of falling behind other app notifications)
   2. When you click on a notification, it should open the app
   3. When you click "ignore" on a notification, it should NOT open the app
   4. You should be able to customize the snooze time on "follow up list" notiications
   5. You should be able to "close" a notification without ignoring it
   6. Notifications should be consistent - not sporadic
   7. You should be able to turn on "do not disturb" on the app, or we should be able to select hours to receive to receive notifications.
   8. There is no option for notifications re:phone calls in the mobile app so we can't start or stop those.

   Voicemail feature on app:
   1. You should be able to mark a voicemail as unread
   2. You should get a notification when there's a voicemail (push notification and icon notification)

   Phones themselves:
   1. Picking a cordless phone off the dock should not answer the call
   2. There should be an easier way to access hold
   3. You should be able to tell whether the call was answered by another phone or abandoned from the phone without having to open the app

   App:
   1. App should not crash randomly (only happening on apps that have been updated)
   2. Lists should be live with no lag time between apps

   App Notifications:
   1. App notifications should be integrated with other computer apps - so that they all come up in our notification panel (drop down instead of falling behind other app notifications)
   2. When you click on a notification, it should open the app
   3. When you click "ignore" on a notification, it should NOT open the app
   4. You should be able to customize the snooze time on "follow up list" notiications
   5. You should be able to "close" a notification without ignoring it
   6. Notifications should be consistent - not sporadic
   7. You should be able to turn… more

   1 vote

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   Declined  ·  0 comments  ·  Settings  ·  Delete…  ·  Admin →

4. Weave reminders

   We send out reminders 7 days a week. We would like to set up the reminders to go out for Saturday and Sunday at 1 pm instead 8 am like we do for M-F
   Thanks

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   0 comments  ·  Settings  ·  Delete…  ·  Admin →
   Declined  ·  AdminMatt Schultz (Group Product Manager, Weave) responded

   We'll be adding more flexibility for send timing in the near future, but this request is very specific and hasn't garnered enough votes from other users to warrant doing this exact thing.