It's too easy to forget to deactivate voicemail override and accidentally miss calls when the office is open. This just happened to us after Thanksgiving. Voicemail override is intended to allow us to "close" the office for unexpected events and holidays. Therefore we should be able to set a time to deactivate this feature at a date and time in the future.

It would be great to have sub categories on the phone directory. For example, "Labs," "Insurance," "Doctors," "Staff," etc.

I like a lot of things about the newest update. However, I wish that I could reposition the notification bubble. After using the software for so many years, I liked that it was located in the same spot and I'm frustrated by the move that seems to make no sense.
Also, previous versions allowed you to group notifications in to a summary and I haven't figured out how to make that happen with this update. It is kind of annoying to have to dismiss all notifications individually.

Please add alternative alert tones/ volume option. current one is loud and disruptive, can be heard across office

Weave help chat needs to be a pop-up/pop-out box from the main weave desktop window, not a separate webpage.

Please add in a holiday hours setting. Currently when the office is closed during the week for a holiday or vacation we have to go in the office hours settings and manually turn off, then turn back on that particular day of the week we are out. There needs to be a way to set this up beforehand where it automatically turns off the phones for predetermined dates and times and then resume normal office hour schedule.

I had a patient call to tell me to turn off her recall notifications so i called to see how we can do that every other company i have worked with has had individual patient notifications toggle switches to turn on or turn off the different notifications. I would highly recommend having these available in the desktop app so we can modify settings as patients ask

The application screen size is too small. They should have a computer desktop version that can possibly fit the whole screen.

So, I am the office Manager at the Niles Vision Clinic. I up-loaded a photo to my account, thinking that I can delete it. But you can't delete a photo. You can only re-place it. I think it would be good, to be able to delete a photo if need be.

When sending a fax and a phone call comes in it would be helpful to not have the screen disappear to the fax and have to start all over

need accsess to the phone tree, I'm an advanced team member and need access to the phone tree

iPad App landscape mode. Please add landscape mode as an option for the iPad app (automatically chaning based on the orientation of the iPad). Currently, only portrait is available and this doesn't work with a keyboard (which is essential for using weave as a text messaging platform)

Having the ability to customize our weave apps. Color, font, etc.

Arranging things where we want it.

Maybe having the option for each user to create a customization/modification. Kind of like Dentrix where you can modify and select your design on the procedure button options. So if I am using another computer that day that is normally "Jane Doe" app I can go to a setting easily to change to "John Doe" modifications. That way if we need to be at another desktop that day we are not forced to use that users modifications and can change to our.

The Quick fil list: We should be able to add tags. and search those tags. So add tags for patients that want morn, or tags for patients that only want certain days.
Also it would be nice to be able to print the quickfil list with names, numbers, and notes.

I'd love the ability to edit my billing email address. It should be a clickable/editable field in the Account/Billing section. Instead I need to call and speak with someone, spending both your time and my time on something that could be a quick click.

It would be great if you could turn the chimes on or off for team chat and other notifications. It's nice to have them, but sometimes staff play music for procedures and the chime interrupts spotify and they have to scrub out and restart the music each time. They unfortunately can't just mute their sound, as then the music would also be muted.

Thanks!

Extend log in settings to 10 hours instead of 8 hours.

Have an "Always on top" option for Weave