Desktop App
1409 results found
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Team Chat Patient Tag
With Nextech's PracYakker communication, you can tag a patient in a chat message to another staff member, click on the tag and it will take you to the patient's chart. It would be great if somehow this could be done with Weave too.
3 votes -
Overdue Recall
It would be great if there is a better way to be able to see who has not received a recall, especially when the patient does not have a cell phone, are overdue, or has opted out of text messages. If there was a PRINT option that we could manually go through the patients and send either a text recall (if available) or mail them a letter reminding them.
3 votes -
Analytics for Managers Only
Hi there,
We are looking to have the access to the analytics only be for managers. What we are finding in our office is that our team members become fixated on those numbers and who is answering more calls than others. It is causing fights in the office and it would be best if only the managers could have access to the analytics. This would be extremely helpful for our office and I am sure other offices as well :)
3 votes -
Allow you to specify the vaccines that are due on email recall reminders.
Showing what vaccines are due is important info to include when telling clients that their pet is due for vaccines. The texting recall reminder has the ability to add this info but not on the email version.
3 votes -
Quickfill list automatically remove scheduled patient
It would be nice if patients would automatically be removed from the Quickfill List if they have an appointment scheduled/confirmed after they are added to the list.
3 votes -
We need to be able to text a filtered group of patients-Solution Reach offered this-we used it to fill same day cancellations and need this!
This is a necessary option for communicating with a specific group of people on an urgent matter such as filling our schedule. I can't believe this is not an option. This is really necessary in an environment where most offices are running with limited staff, we would be able to fill any empty appointments in a few minutes by sending a group text to recall patients stating we have an opening at such and such time today and asking them to respond to the text-our patients appreciated it
3 votes -
Payments Integrate with Avimark
On behalf of Bonners Ferry Veterinary Clinic, s00300004. We process a ton of credit card transactions a day. Having a Payments feature that integrates with Avimark is crucial so we can balance accounts and print detailed receipts. Can this please be put on the timeline?
3 votes -
Weave App -> Filter Received Faxes Based Off of Recipient Number (When Office has multiple fax numbers on one account)
Weave App -> Filter Received Faxes Based Off of Recipient Number (When Office has multiple fax numbers on one account)
3 votes -
Filtering text messages - filter by "has attachment"
We would like to be able to filter text messages to only return messages that include attachments. Thanks!
3 votes -
Customize Homescreen on Weave App
It would be very helpful to allow us to customize the dashboard in the following ways:
1) Allow us to re-order where the "mini apps" (phone, messages, email, Patients, etc.) are located
2) Allow us to color code each mini-app (Green for phone, Blue for text, etc.)
3) Allow us to hide/show the mini-apps we use/don't use (I don't personally need "Lists", "Analytics", "Payments", "Recovery Kit", "Email" to be on my dashboard taking up real-estate)I did a mockup so you can see what I mean.
https://www.screencast.com/t/yJCkLvR2N3 votes -
Text to pay expiration notice
Text to pay invoices now expire after 30 days. Is it possible to have some sort of notification for us if it expires unpaid? That would be more useful than having an extra 30 or 60 days- if they haven't paid by 30 it's not likely they'll pay by 89!
3 votesThank you for submitting your feedback!
We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.
Again, thank you for taking the time to help us make our products better.
If you need help with any issues immediately, I would recommend reaching out to our support team at:
Thank you, and we look forward to working with you in the future.
-Your Friends at Weave.
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print a confirmation sheet
We are not currently able to print a sheet that would show that a fax was submitted and received-- Because of compliance with court records we need to be able to show that we have sent a fax and that it was received. I have multiple faxs showing they were received and they were faxed to a landline- Confirmation sheet would help.
3 votes -
Team Chat: Like or react with emojis
We want to "Like" or react with an emoji to a specific message on the team chat lines.
3 votesWe are looking to make updates like this and more in early 2022. If you would like to provide more detailed feedback, please schedule a 30-minute conversation with the product manager, Aaron Airmet: https://calendly.com/aaron-airmet-getweave/30min
Thanks!
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Turn off text messaging for specific users
I want to be able to toggle calling/texting capabilities on and off in the mobile app for my employees
3 votesThank you for submitting your feedback!
We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.
Again, thank you for taking the time to help us make our products better.
If you need help with any issues immediately, I would recommend reaching out to our support team at:
Thank you, and we look forward to working with you in the future.
-Your Friends at Weave.
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Bulk text for only certain patients on schedule
Would love to be able to go into schedule and highlight or check certain patients that need to have a bulk message sent to them. Example: Patients that need a medical update form.
3 votesThank you for submitting your feedback!
We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.
Again, thank you for taking the time to help us make our products better.
If you need help with any issues immediately, I would recommend reaching out to our support team at:
Thank you, and we look forward to working with you in the future.
-Your Friends at Weave.
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Option to Keep eave "Always on Top"
Have an "Always on top" option for Weave
3 votes -
Weave Custumor Support Chat Popup
Weave help chat needs to be a pop-up/pop-out box from the main weave desktop window, not a separate webpage.
3 votes -
Auto-Confirmations Date/Time Stamp with Copy of Message in Patient Chart Notes
Would it be possible for appointment confirmations in Weave to write back an entry in the patient chart on OpenDental with a date/time stamp? For example, when Jon Smith confirms his appointment, it will change from unconfirmed to confirmed in the schedule. We would like it to also document the date/time with a copy of the message in the OpenDental patient chart notes. When we use OpenDental's auto-confirmation module, it does this for us already and makes it easier to track. Please let us know if this is possible. Thank you so much!
3 votes -
Patient's Birthday
Our office sees a lot of kids and would like to start doing something special for them if they come in on or near their birthday. It would be helpful if there was somehow a feature on weave to let us know. The easiest way I would think to do this is on the Schedule tab when it shows a list of patients scheduled for the day you can put a birthday cake symbol or balloon symbol - just something we can quick glance at to see if they have a birthday soon.
3 votes -
Bigger screen please
all the new stuff is fine, It is just tiresome to constantly have to scroll up or down or sideways to see icons or other features. Please make the screen larger to accommodate your application. Thank you
3 votes
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