Legacy Desktop App
1466 results found
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"Add Last Edit Date/Time & Editor Info to Forms Dashboard in Onboarding Feature"
What department are you in?
Onboarding
Which Feature does this pertain to?
Forms
What area of the Feature?
Forms Dashboard/Builder
What pain points/suggestions does the office have?
Suggestion from myself - the Forms located in their Forms Dashboard show date of creation but not date/time of last edit made to that form. It would be great to see when the last edit was made and whom made that edit. (Either the customer or Weave)2 votes -
"Streamline Scheduler Messaging to Reduce Confusion and Retain Clients"
What department are you in?
SupportWhich Feature does this pertain to?
Scheduling TabWhat area of the Feature?
When a customer's patients/clients are requesting an oppointment using online scheduler,What pain points/suggestions does the office have?
one office has requested that rather than having "0/3 appointment times selected" That there be a message for their clients asking, "please select three appointment times that work best for you and we will reach out to confirm once we have reviewed your request" or something similar. Customer states that the interactive counter is confusing and that they are losing clientele due to…2 votes -
Improving Forms Export: Organize Columns by Yes/No Answers
What department are you in?
SupportWhich Feature does this pertain to?
FormsWhat area of the Feature?
Exporting Forms to DentrixWhat pain points/suggestions does the office have?
When exporting forms to Dentrix they want the columns to be organized between yes answers and a column for No answers2 votes -
Organize Dentrix Export: Separate Columns for Yes/No Answers on Forms
What department are you in?
SupportWhich Feature does this pertain to?
FormsWhat area of the Feature?
Exporting Forms to DentrixWhat pain points/suggestions does the office have?
When exporting forms to Dentrix they want the columns to be organized between yes answers and a column for No answers2 votes -
Form Reversion Suggestion for Onboarding: Restore Previous Versions and Recent Reverts
What department are you in?
OnboardingWhich Feature does this pertain to?
FormsWhat area of the Feature?
Form Builder/EditorWhat pain points/suggestions does the office have?
Suggestion from our amazing Dan in Sales! Giving our customers the ability to 'revert' back to prior versions of their forms before edits were made by the office. Also, I would add the ability to go back to the most recent version if they do revert a form.2 votes -
Desktop App Review Analytics Needs UI overhaul
If you go to the Reviews Analytics in the desktop app (clicking on Reviews, then clicking on the top button with the total # of reviews) the charts at the bottom are not legible. All of the charts (Number of Reviews, Replies, Invitations, etc...) have the label "Jan" repeated across the entire X-axis with no year or date indicators. If you hover over the line data, there is text but it is white so it is not legible against the background. You can only tell there is text if it briefly appears to contrast against the think line graph color.
1 vote -
User Feedback on Desktop App Password Length Requirement
What department are you in?
OnboardingWhich Feature does this pertain to?
Desktop AppWhat area of the Feature?
Creating PasswordWhat pain points/suggestions does the office have?
There was recently an update to require the password for users to be 15 characters log when they create their user with Weave. Most office I talk to at this point complain about the length requirement being excessive.2 votes -
"Feedback on Desktop App Password Requirements from Onboarding Department"
What department are you in?
OnboardingWhich Feature does this pertain to?
Desktop AppWhat area of the Feature?
PasswordWhat pain points/suggestions does the office have?
Office does not like the character requirements for the password saying it is too long and complex2 votes -
"Add Logo/Photo to Auto-Reminders for Onboarding Messaging Feature"
What department are you in?
OnboardingWhich Feature does this pertain to?
MessagingWhat area of the Feature?
RemindersWhat pain points/suggestions does the office have?
The office would like to be able to add a logo or photo to auto-reminders.2 votes -
"Office Requests to Add Logo/Photo to Messaging Reminders in Onboarding Dept"
What department are you in?
OnboardingWhich Feature does this pertain to?
MessagingWhat area of the Feature?
RemindersWhat pain points/suggestions does the office have?
The office would like to be able to add a logo or photo to auto-reminders.2 votes -
Add Google/Facebook Logos to Top Priority Review Button for Clarity
What department are you in?
SupportWhich Feature does this pertain to?
ReviewsWhat area of the Feature?
The link landing page. (Where the Review options are shown, where the link goes when clicked)What pain points/suggestions does the office have?
I have an office that is calling back on this & was unable to navigate the feedback portal and submit a request. They have issue with the top priority review service not clearly showing a logo/branding that it is through Google/Facebook.
They would like to see the Google/Facebook logo added to the "Write Recommendation/Review" button to clearly show that…2 votes -
Direct Scan to Fax: Streamlining Document Workflow for Support Team
What department are you in?
SupportWhich Feature does this pertain to?
FaxWhat area of the Feature?
DocumentsWhat pain points/suggestions does the office have?
The office advised that having to scan documents to their desktop and then having to attach documents in the Weave Desktop App can be cumbersome. They were wondering if it would be possible to make it so that they could scan documents directly into the Fax feature on the desktop app to save them that step.2 votes -
"Enhance Weave: Access & Automate Unscheduled Patient List for Follow-Ups"
What department are you in?
SupportWhich Feature does this pertain to?
MessagingWhat area of the Feature?
ListsWhat pain points/suggestions does the office have?
Dentrix has several crucial built in patient lists. One of them is called the "unscheduled list". This is a catch all list where patients who missed, broke, or postponed their appointment indefinitely get added to. Currently there is no way to access that data from weave (yes i am aware of marketing campaign and filters and no it can not be done). There should be an easy way to access the patients on this…2 votes -
Updated Analytics ideas (Phone tree)
We would like to have an updated analytics report to identify what option the phone callers are pressing in the phone tree. Also, If playing a media file when that option is pressed in the phone tree, can be identified as an answered call and not a missed call.
We are trying to identify our missed calls, and it is quiet difficult now with a phone tree when we can not identify where the call went to, and those robot calls that do not press any buttons, still show as a missed call. Are we potentially missing patients who need…
9 votes -
Analytics for Managers Only
Hi there,
We are looking to have the access to the analytics only be for managers. What we are finding in our office is that our team members become fixated on those numbers and who is answering more calls than others. It is causing fights in the office and it would be best if only the managers could have access to the analytics. This would be extremely helpful for our office and I am sure other offices as well :)
3 votes -
WIV: Additional Integration Functionality
Typically this means allowing for more detailed writebacks from the eligibility report
2 votes -
New Integrations with Insurance Verification
Could be additional integration functionality OR just a new PMS added for auto-verification support
2 votes -
Fax groups
Please add fax "groups" so we can fax in bulk to select groups of people at once. This would save me so much time when I am sending out 200+ faxes for events we hold multiple times a year
3 votes -
Text Messaging Templates Drag&Drop "Department"
Have the ability to have a Drag & Drop for the "Department" in which you selected after you selected the patient into a template message so that the correct department is reflective with in the message. This would allow a message to be created that could serve more than a single department.
This has more function that Company Name....Thank you.1 vote -
Manual Review invite list
We would like to have a way to see a list of review invites (especially manual review invites) that were sent through Weave. We'd like to be able to see what patients have received and responded to the invites.
1 vote
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