Legacy Desktop App
1466 results found
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Product Feedback: Add PDF Attachment Capability to Mobile Faxing
*Product Improvements * submission from <@U03NMCYS1KQ> *What department are you in? * Support *Which Feature does this pertain to? * Mobile App *What area of the Feature? * Fax *What pain points/suggestions does the office have? * Faxing on mobile still needs to allow us to attach pdf files. *Is the customer registered on http://feedback.getweave.com|feedback.getweave.com? If so, they might be contacted by a product manager! * No *Either way, what email do they use? * nick.e.oldham@gmail.com|nick.e.oldham@gmail.com *Name of office requester * Nick Oldham *What is the office Phone Number? * n/a *Location ID of request * n/a
2 votes -
"Support Department Requests Mobile App Fax Feature to Include PDF Attachments"
*Product Improvements * submission from <@U03NMCYS1KQ> *What department are you in? * Support *Which Feature does this pertain to? * Mobile App *What area of the Feature? * Fax *What pain points/suggestions does the office have? * Faxing on mobile still needs to allow us to attach pdf files. *Is the customer registered on http://feedback.getweave.com|feedback.getweave.com? If so, they might be contacted by a product manager! * No *Either way, what email do they use? * nick.e.oldham@gmail.com|nick.e.oldham@gmail.com *Name of office requester * Nick Oldham *What is the office Phone Number? * n/a *Location ID of request * n/a
2 votes -
Categorizing Automated E-mails
Currently, I receive an e-mail anytime a payment is ran through Weave. I tried to unsubscribe to these, but if I do, then I don't get notified about any of my voicemails.
The "payment received" e-mails are honestly clogging up my work e-mail, and making it hard for me to get other work done, but I really do need to be notified if I get a voicemail message. So it would be fantastic if there's a way to "turn off" the automated "payment received!" e-mails without turning off e-mails from Weave altogether.1 vote -
Mobile App include Office User Name Phone Records
When a user answers or places a call through the mobile app, it would be great of their name showed up in the call records. As of now, it will show up as an "unknown" user which means we have to spend extra time to upkeep a separate call log to keep track of this.
1 vote -
Need the list of Insurances added to the Insurance verification system
I added this list to the link you gave me in this email but just in case I want the following Insurance plans added to the Insurance verification system.
DentaQuest (Amerigroup)
Post Office Box 2906
Milwaukee, WI 53201-2906
Payor ID – CX014
PHONE # 888-636-9557
SkyGen USA (Scion) Caresource
Post Office 803
Dayton, OH 45401
Payor ID – GACS1
Phone # 855-202-1058
DXC Technology (GHP- GA Medicaid)
Post Office Box 105208
Tucker, GA 30085
Payor ID – 77034
Phone # -770-325-9600
Envolve Wellcare Dental Medicare/Medicaid Claims
Post Office 23768
Tampa, FL 33623-3768
Payor ID- 46278
Phone # 844-464-5632
Please let…
1 vote -
Feature Request: Timed Patient Review Requests in Mobile App
*Product Improvements * submission from <@U03NMCYS1KQ> *What department are you in? * Support *Which Feature does this pertain to? * Mobile App *What area of the Feature? * Reviews *What pain points/suggestions does the office have? * I would love a feature in the “Reviews” section that would allow me to pick which patients we send reviews to, and at what specific time (7pm each night) *What would solve their pain points/suggestions? * n/a *Is the customer registered on http://feedback.getweave.com|feedback.getweave.com? If so, they might be contacted by a product manager! * No *Either way, what email do they use?…
2 votes -
Private Reviews Need Reply Options
As it stands right now the private reviews let the reviewer know that the review can only be seen by the office, but it doesn't tell the reviewer that the office cannot respond to private reviews. Office is wanting to know if either there can be an option to respond to private reviews or if we can change the text on what is said after leaving a private review to include that the office cannot reply to the review.
2 votes -
Recall Integration for ModMed PM
Please integrate with ModMed PM for automatic recalls.
2 votes -
Sending PDFs through text and email
We can not send PDF's to our clients through text messaging..only images of pictures we take. Please make the text messaging capable of sending PDF documents.
We can not send attachments with emails. For us, this defeats the purpose of sending an email. Please allow for PDFs to be attached to an email.45 votes -
Payment Request Cancellation
It would be helpful if we could cancel a payment request through the desktop app.
2 votes -
Update Patient Name on an Invoice
ConfiDental Beverly Hills, s00091152, would like to be able to edit the patient a payment was processed under. For instance, if the correct card and email were used in a payment, but the wrong patient's name was selected, there is no way to correct the bookkeeping side of that. Office has to refund and start over or make note of it.
5 votes -
make the lists printable
Make the lists printable. The collections list would be helpful to have printed to share with the Dr.s and make notes
1 vote -
Doctor Call Button
It would be nice to have a part of the app to call the Dr. to the next room needed, and keep that order for multiple requests. It would help to know quickly which room to go to for the next patient.
1 vote -
Chat Box Larger to Show More Text
The chat box is too small! Please make us able to enlarge the Weave window to make the chat larger. When multiple team members message in a short period it's difficult to keep track of messages that have scrolled off screen. Please make the chat bigger or adjustable!!
3 votes -
Forms language translation
We have many Spanish speaking patients. It would be helpful to have an option for the forms to translate to other languages. This would be incredibly helpful when sending new patient paperwork.
5 votes -
Private Faxes
We used to have several faxes in our offices. One fax line was used by our office manager, and it was a private fax she used for private confidential information. Since we have ported all our fax numbers, all employees are able to see faxes. There is no privacy. We'd like to have a feature that allows privacy, either through user access or password protection for fax access. Thanks
8 votes -
Fax cover sheet add logo
Office would like the ability to add customizable logo to cover sheet
2 votes -
insurance Verification integration for Practice Works
Please integrate insurance verification of benefits with Practice Works, to go beyond simple yes/no and limit/usage. We are very interested in the automatic translation of information like what % of each code is covered, frequency, etc. into the insurance plan profiles in PW. That’s where this really adds value and saves time. Otherwise we still need to go online to the portal or call to find out this information. This will really differentiate Practice Works (in-house server) from the rest.
1 vote -
Auto-archive messages after set time
Office would like Messages auto-archived (or automatically moved to "All" tab) after a set time-period (like 3 days or a week).
2 votes -
Appointment Type Drag and Drop Option
When creating appointment reminders, our office would love if there was a 'drag and drop' option for 'appointment type." So if the appointment in our EHR is for a comprehensive exam it would state that in the text, or office visit, or dry eye evaluation, etc. Thank you!
1 vote
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