Legacy Desktop App
1466 results found
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"Request for 'Select All' Button in Desktop App Auto-Reminders for Dentrix Offices"
What department are you in?
OnboardingWhich Feature does this pertain to?
Desktop AppWhat area of the Feature?
Auto-Reminders (Filtering Appt Type)What pain points/suggestions does the office have?
Sometimes office have a lot of the same appointment types. Once they use the search bar to narrow down the appt types they want to see it would be nice if there was a "Select All" button. I've worked with two offices so far that have had to manually select around 20+ for new patient/cleaning appt types.
This might be more tailored to Dentrix offices.2 votes -
"Select All" Button for Appointment Types in Desktop App Needed
What department are you in?
OnboardingWhich Feature does this pertain to?
Desktop AppWhat area of the Feature?
Auto-Reminders (Filtering Appt Type)What pain points/suggestions does the office have?
Sometimes office have a lot of the same appointment types. Once they use the search bar to narrow down the appt types they want to see it would be nice if there was a "Select All" button. I've worked with two offices so far that have had to manually select around 20+ for new patient/cleaning appt types.
This might be more tailored to Dentrix offices.2 votes -
"Select All Button Needed for Filtering Appointment Types in Desktop App"
What department are you in?
OnboardingWhich Feature does this pertain to?
Desktop AppWhat area of the Feature?
Auto-Reminders (Filtering Appt Type)What pain points/suggestions does the office have?
Sometimes office have a lot of the same appointment types. Once they use the search bar to narrow down the appt types they want to see it would be nice if there was a "Select All" button. I've worked with two offices so far that have had to manually select around 20+ for new patient/cleaning appt types.
This might be more tailored to Dentrix offices.2 votes -
Automated Thank You Email for Appointment Confirmations Requested
What department are you in?
OnboardingWhich Feature does this pertain to?
MessagingWhat area of the Feature?
Auto RemindersWhat pain points/suggestions does the office have?
This office group (2 locations) would like the option to program a reply email if someone confirms their appointment. So the customer would reply to the confirmation request positively (C, Yes, etc) and then an automatic reply would be sent from Weave saying something like "Thank you for confirming your appointment..."Location IDs
Parent: 4d8a3ef7-294b-4fcb-b861-0302a8329d27
Fort Collins: 81637e80-5b57-4568-a9e2-f8564779856c
Greeley: 6b3a7c32-2d0f-4e8f-a0a2-189f6073a7c72 votes -
Mass User Upload Suggestion for Onboarding: Enable CSV Batch Add Feature
What department are you in?
OnboardingWhich Feature does this pertain to?
User FunctionalityWhat area of the Feature?
Adding usersWhat pain points/suggestions does the office have?
They would love to be able to do a mass upload of users through a CSV upload or something like that.2 votes -
"Mass User Upload Request: Streamlining User Addition with CSV Uploads"
What department are you in?
OnboardingWhich Feature does this pertain to?
User FunctionalityWhat area of the Feature?
Adding usersWhat pain points/suggestions does the office have?
They would love to be able to do a mass upload of users through a CSV upload or something like that.2 votes -
Weave Mobile App: Add Voicemail Notifications in Notification Section
What department are you in?
OnboardingWhich Feature does this pertain to?
Mobile AppWhat area of the Feature?
Voicemail notificationWhat pain points/suggestions does the office have?
Office would like where the Weave mobile app will show notification if there is a new voicemail for the office. In the notification section in the Weave app there is text message, chat, follow up, fax, etc but not voicemail notification. The alternaitve at the moment is if they toggle on email/text notifcation in the Weave portal but they would like a way without putting that informatiom2 votes -
Voicemail Notifications Needed in Weave Mobile App
What department are you in?
OnboardingWhich Feature does this pertain to?
Mobile AppWhat area of the Feature?
Voicemail notificationWhat pain points/suggestions does the office have?
Office would like where the Weave mobile app will show notification if there is a new voicemail for the office. In the notification section in the Weave app there is text message, chat, follow up, fax, etc but not voicemail notification. The alternaitve at the moment is if they toggle on email/text notifcation in the Weave portal but they would like a way without putting that informatiom2 votes -
Office Requests Multi-Window Support for Easier SMS Management
What department are you in?
SupportWhich Feature does this pertain to?
MessagingWhat area of the Feature?
Office would like the ability to have multipl windows on their desktop in order to pin ongoing conversations with different patientsWhat pain points/suggestions does the office have?
Office is frustrated with having to scroll through SMS notification to communicat with their patients and would like the ability to have multiple desktop app windows open in order to pin and keep track of individual SMS conversations with patients.2 votes -
Frustration with Automated SMS Reminders Cluttering Message Queue and Lack of Mass Read Option
What department are you in?
SupportWhich Feature does this pertain to?
MessagingWhat area of the Feature?
Message queue cluttered with auto reminders, cannot filter or mass mark unread messages as read to reduce clutter.What pain points/suggestions does the office have?
Office is frustrated that auto reminders slam their office SMS queue with these auto reminders as "most recent" would like to be able to have auto reminders still be delivered and visible in pt SMS history but to only be in their SMS queue if it is manually initiated by staff or patient. Also unread messages are…2 votes -
Managing SMS Queue: Filtering Auto Reminders & Marking Messages as Read
What department are you in?
SupportWhich Feature does this pertain to?
MessagingWhat area of the Feature?
Message queue cluttered with auto reminders, cannot filter or mass mark unread messages as read to reduce clutter.What pain points/suggestions does the office have?
Office is frustrated that auto reminders slam their office SMS queue with these auto reminders as "most recent" would like to be able to have auto reminders still be delivered and visible in pt SMS history but to only be in their SMS queue if it is manually initiated by staff or patient. Also unread messages are…2 votes -
Drop and Drag Reschedule appointments. Has been working now it is not.
When rescheduling appointments. In the past if we dragged and dropped patient appointments it did work. Now it is not working. Evan the tech has asked me to ask for this to work again in the feedback section. Please vote yes to restore this important feature.
2 votes -
Print Phone Reports
The Weave Desktop App will break phone calls down by which phone answered how many calls that day, and also how many calls a phone placed that day. It would be super helpful to have a way to be able to print or save this as a way to track productivity. It is also very helpful to see how many missed calls there were and what times that happened.
1 vote -
Download photos to jpg file
Any photos that are sent via text can only be downloaded as a png file. Eaglesoft does not recognize that file. I would like the option to change the file to either a jpg or pdf when downloading. Thank you!
2 votes -
Alert when patients turn 18 to update required paperwork
It would be very helpful to have an alert when sending appointment reminders that a patient has turned 18 since their last visit so we can have them update legal paperwork.
1 vote -
Message templates on phone app
It would be very helpful if the message templates were available when using the app on a phone. Several of our staff use phones exclusively, and access to those templates would increase their productivity and consistency.
7 votes -
Fax sorted by fax dialed, not incoming fax number
Since weave doesn't sort anything by department (yet another idea), we have 15 fax lines coming into one practice. Incoming faxes are listed by "incoming fax number". That doesn't help identify what department/fax number was receiving the fax. We get over 100 faxes per day. It would be nice to identify what department was supposed to receive it - either by listing the fax number, it was sent to, or allowing user to change the "name" of the fax number.
5 votes -
Email should be integrated the same way messaging is.
When you send an email from the desktop app it pulls into your outlook or whatever email you use, I can see that would have advantages but almost all the other platforms I have used keep it contained in their platform. Since in is not self contained, there is no note in the patient history showing an email was sent, or what the contents were.
4 votes -
Patient MRN #'s should sync with our system
In the payments section, the patients and patient record number should sync. It's ridiculous that this can't happen. I understand that Weave doesn't "integrate" with our software but if you are going to keep customers other than dental customers, then your programmers need to figure out a way to make this happen.
1 vote -
Optimizing Patient Workflow: Form Writeback & PDF Creation
What department are you in?
SupportWhich Feature does this pertain to?
FormsWhat area of the Feature?
Writeback/.PDF creationWhat pain points/suggestions does the office have?
Product Marketing/Use Case Suggestion:
Forms used for doctor facing notes/prep/post appointment(s) with patients. > Create packets for standardized workflow > Pull select fields from authorized form(s) & packets to create .pdf treatment plan.
Other notes to be written back to pms as needed/relevant.1 vote
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