Legacy Desktop App
1466 results found
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Auto-archive messages after set time
Office would like Messages auto-archived (or automatically moved to "All" tab) after a set time-period (like 3 days or a week).
2 votes -
In the team chat, it would be great if there was a way to flag or mark messages to show the rest of the team that another team member has it
In team chat, in would be great if there was a way to indicate that someone else is taking care of a particular message, such as, marking or flagging that particular message.
2 votes -
Hold times and calls dropped when placed on hold report
We need to know the average length of hold times, the longest someone is placed on hold, and if a caller hangs up when placed on hold.
The missed call report only gives us one part of the story. I need to know if my staff members are simply placing patients on hold to avoid a high missed call rate.
2 votes -
WIV: Additional Integration Functionality
Typically this means allowing for more detailed writebacks from the eligibility report
2 votes -
New Integrations with Insurance Verification
Could be additional integration functionality OR just a new PMS added for auto-verification support
2 votes -
Alerts for Med History on acct
When you submit a weave form medical history no alerts are posted to the account for the medical problems they have. Mconsent previously did create that alert manually. So that when the pt profile on Eaglesoft is opened it pops up with alerts for what medical problems they have. It would be ideal if this feature is added to weave forms.
2 votes -
Include all Appointment Times for Patient
Currently only 1 appointment reminder is sent out to a patient per day. This may not include all their appointment times. Sometimes it only sends the later appointment and people forgot they made an earlier one so they miss it. Offices would love to see a drag and drop TIMES tile for the individual text template.
2 votes -
pull Eaglesoft SIP list to quick fill
I am not sure why the quick fill list does not read the Eaglesoft patients marked SIP (sooner if possible). It is extremely redundant to have to manually add patients to the quickfill on desktop app, and then I don't know if the patients in quickfill app are staying current, or being removed after Tx complete.
2 votes -
Inserting correct name in text messages (ie in Pediatrics when you want the name of the person scheduled not the responsible party.
When selecting the patient and then selecting to send message, if we use a template, or create a new template, it is inserting the name of the responsible party, not the patient. This is not helpful. Would like to have more options for drag and drop, such as the desired patient, a signature line for the texting, or a specific form other than the wellness form.
2 votes -
Recall Integration for ModMed PM
Please integrate with ModMed PM for automatic recalls.
2 votes -
Recall SMS Feature
At this point, recall reminders are available to set based on last "recall appointment" which is very general to use in most general dental offices for hygiene recall.
But we are Orthodontic specialist office, and we have few different type of recalls by patient's age and status. It will be very useful if recall can be also set by patient's status type.2 votes -
print schedule
It would be nice to be able to print the schedule list
2 votes -
Wider Scroll Bar in Weave Desktop
Is there any way to make the scroll bar in the Weave Desktop Client a bit wider? Almost all of our users find it quite challenging to find the "sweet spot" on the bar where you can scroll up and down the page.
2 votes -
Text Analytics
We would like analytics on text messaging to track how many texts a user has responded to per day. We need this info in order to appropriately assign tasks.
2 votes -
We need to see when a call recording has been deleted-- at least the phone data if not the actual recording. Also, who deleted the info.
I need to be able to see that there was a phone call made or recieved, even if that call recording has been deleted. I also want to know that the recording has been deleted and I want to know by whom it was deleted. This is particularly important since I am currently dealing with the question of whether I may have accidentally deleted a phone call or if a staff member may have deleted a recording in a misguided attempt to hide an error. Since I have already heard the recording I am very much aware that it is…
2 votes -
Unread/un-listened to voicemail report
Add functionality to generate an unread/un-listened to voicemail report for all phones in the Phone > Devices list in the Weave Portal & allow it to be automated to run at a set time daily.
Anecdotally, our company has issues with certain employees not listing to/responding to voicemails in a timely manner and we'd like to be able to track that more efficiently than having to walk to each phone and counting how many unread/un-listened to voicemails there are.
2 votes -
Payouts Summary and Filters
Collins & Sampson Cosmetic and Family Dentistry, s00128522, asks that we add a summary to the top of Payouts like the one at the top of the Invoice & Payment Summary tab. The totals change based on the filter used. Right now, the Payouts Totals do not change if I filter to see all of June's payouts. This would be extremely helpful so book keepers can balance every month. Their old system did a monthly payout summary. Please advise. Thank you!
2 votes -
QR Codes on statements
-first, it is really silly that i would have to create a new log in to leave feedback. That seems like more work.
-Second, I would like to put a payment QR code on my statements that go out to patients. This would bring them directly to weave for payment. Is this possible?2 votes -
Payment through Website
Hey, We had a thought!! We would love to be able to integrate the payment options through our website online!
2 votes -
Make the forms link a hyperlink in e-mails
When I sent forms via e-mail they have to copy and paste the link, it does not show up as a hyperlink. Please fix this.
2 votes
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