Sending Weave Forms
Hi there,
I'm having some trouble when sending our Weave forms. There have been a few instances where I send out a form to Jon Doe and when the message populates with the form link, Jane Does name is shown. This happens with a few family members. I don't know if this is a Weave setting I can remove or edit? I notice when texting a spouse (John Doe) sometimes the other spouses name (Jane Doe) auto populates and displays it on top of the weave thread, even though that have different cell phone numbers. I'm receiving back forms with the wrong patient name- unsure if this is because the messaging system has some kind of primary setting or I'm doing something wrong