Desktop App
489 results found
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call log
View individual call log per patient.
7 votesContact history, including call logs, can be viewed by selecting History in the Patient Details screen.
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Delay to reviews invite - set a one or two hour delay for Reviews invites
Delay to reviews invite
1 voteDone!
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New messages
New texts at the top of the list.
1 voteAdded unread filter.
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Minimize Button for Notifacation Screen
Have a minimize button for the notifications black box after ALL phone calls.
8 votes -
appointment reminders to minimize duplicate texts
please create appointment reminders via text at least if not a full appointment reminder system. I want to have only one text message system operational for our practice. If you had the automated text reminder 1.5 hours prior to appt, I could turn off the text feature of Lighthouse PLZ.
1 voteWill be released on April 19th.
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Schedule feature
It would be nice to be able to pin the day of the schedule that you want to work with so that I can click on a patient and view info and then be able to click back and still be on the day I was looking at.
1 voteA new fix that changes the way the back button works, will now allow you to do this. Let us know if you like it. Make sure you update!
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Custom Automated Reminder Schedules
- System to create custom auto-reminder schedules
- Change the text message templates
- Way to set how often messages are sent after they have confirmed
- Way to set when reminders that fall on weekends should go out
16 votes -
Reviews
Please let us prioritize which site for reviews we which to use for our office. Thank you.
1 vote -
List date and time for client next appt
post time to next visits. When i go into pt's details i would love to see the time with the appt date
2 votesOn the newest update, if you click on the next or last appt in the Patient’s detail page, you can now see the time. Thanks for your feedback!
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Larger capacity of text msg so they aren't split
Create larger text field so a text can contain more characters. Frequently, even with an effort to minimize, our texts are broken up into 2 or 3 sent messages. Multiple texts are annoying and have an unprofessional appearance.
1 vote -
Ease of use with lists
When you are looking at a list, and go to the patient's info, when you hit the back button it doesn't take you back to the list. It takes you back to all the phone contacts. VERY annoying and you lose track of where you were at a lot!
1 voteThis will be released in our next update.
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Tutorial links
After installing the Weave app, the "take a tour" option prompts users to view some tutorials. The links to these tutorials are expired or simply don't work. It would be useful if they did work!
1 voteThanks for the feedback!
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3 votes
Done!
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2 votes
Next release will fix this.
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Problem with update
I noticed that with the new update patients listed as inactive are popping as needing action such as an appt. This is a serious problem because lots, if not most, of the inactive status patients are deceased. It would be terrible if we asked a family member if they wanted to schedule an appointment for them! Thanks, Julie
2 votesTask no longer show inactive patient info.
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Caller ID pop up box
When the phone rings, a black box with the patient's name comes up in the lower right corner of the screen. But the box sometimes won't go away!!! You have to pull up the weave app and then mimimize it again to get it to go away! Please fix this. It drives us crazy.
1 voteDone
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Patient name at top not dissapearing
Still shows patient name in red at the top even after weve hung up. We have to hit X every time to get rid of it. Why cant it dissapear when the call is over?
1 voteThis is actually fixed and will go out in our next release.
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Links from a patients Log to the phone call recording or Text conversation
one should be able to click on the log for a patient and jump to the phone call to listen to what happened
2 votes -
Same text # & office#
Using the same number & caller ID for text and phone number. It is so confusing for pt some try to call to the text number and some try text to office number
21 votesThis is now available to all offices in the Phone Settings section.
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5 votes
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