The ability to send out a review reminder (manually) a day or two after the automated one goes out. This works tremendously. I used to use Podium at my previous employer and this is how I got more than half my reviews. Please enable this!!!!!!!

We would like the option to send reviews to certain appt types in the template so patients coming for retainer repairs, comfort visits, etc. do not receive one. It would also be great to be able to set a time frame so they only receive one every 6 months. Our old system was set up this way and it keeps patients from getting annoyed with too many requests.
Thank you!

Hello,
We are interested in using the automated reviews feature for our patients. However, I have contacted support and Weave is not currently able to integrate with our operating software of eClinicalWorks. I would like to request for Weave to check and see if they can reach out to eClinicalWorks for integration. We would love to be able to optimize the review feature of weave and help us streamline the review process.
Thank you for considering our request.
Lubbock Primary Care

Ability to leave reviews for more than one location

Allow review invitations to be sent at least 24 hours after the patient's appointment. Also, we don't want them to receive the review notifications too late at night.

To be able to edit the review link sent in the auto text message and not have the option for any other platform

We would like to have Survey's for the patients for when they come in how there appointment was. They are a series of questions and they rate their visit for our own personal knowledge on how their visit was. Thanks

Ability to intercept/filter reviews through Weave, then send a request to pt to post original review to google. Gives ability to intercept a bad review. Revenuewell has this feature.

In the review message, it doesn't allow me to link my patients' names in the message. But the reminders do. Feels a bit wired. Maybe the development team can add this feature in.

Thanks,

i would like to be able for weave to have a platform or a widget for my reviews, so i can put it on my website .

Please incorporate Yelp reviews in the review section.

I would love it if the review link was not sent to patients that did not show to their appointment. I love the auto-send feature, but it sent a review to a new patient that had never been to our office and didn't show to their appointment. That doesn't make our office look great, and it is pretty inconvenient for us to go through and send out the review links manually. It would be awesome if that could be fixed! Thank you for your time.

Would it be possible to send a review link to patients via email?

It would be very helpful if the auto review prompts could be set to only go out after certain exam types. We have turned Reviews off and are considering discontinuing it because it doesn't work for patients coming in for weekly therapy appointment or contact lens follow ups to be getting review requests after these appointments. Patients are getting annoyed when they get these review request texts every week after their appointments.