Desktop App
487 results found
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Patient name at top not dissapearing
Still shows patient name in red at the top even after weve hung up. We have to hit X every time to get rid of it. Why cant it dissapear when the call is over?
1 voteThis is actually fixed and will go out in our next release.
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1 vote
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set advance days for insurance verification
The insurance verification feature is awesome! However, it would be helpful to be able to set the advance days. We would prefer to automatically verify insurance 3 days in advance. That gives us time to contact the patient to get updated information before their appointment.
0 votesWe're happy to announce that this feature has been added to Insurance Verification. In the Schedule app on the Weave Home Screen, click the "Gear" icon to go into settings. From here, you can select the days in advance for auto-verifications. Thank you!
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Have text feature on website where patients can directly communicate with office using text from the website
Hello!
We are an endodontics office using TDO software which is not compatible currently with weave. Patients cannot making appointments through weave. However, having the feature of being able to auto-text patients when they call has been awesome feature! It was actually the selling point for our office getting weave.
It would be of TREMENDOUS AID to any specialist practice or even a generalist if weave can implement a way directly from the website, patients can immediately be able to communicate to the office using weave text! This will aid in further capturing more patients if their questions were answered…0 votesThis is already available via our Text Connect product! It's a part of Online Scheduling and allows the patient to initiate a text conversation directly from your website. Their message will go to your instance of Weave and then your reply will go to their mobile device, so they don't need to stay on the website for your response.
Best,
Matt Schultz
Weave Product Management
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Cell Phone
Automatically detect cell phone numbers
0 votes -
Display yesterday's appointments for postop calls
Add a switch under appointments to display yesterday's patients. This would facilitate postop calls.
0 votes -
Add Automated Reviews
After auto-confirms, this is probably our next most requested feature.
0 votes
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