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1477 results found

  1. Extend log in settings to 10 hours

    Extend log in settings to 10 hours instead of 8 hours.

    1 vote

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    0 comments  ·  Settings  ·  Admin →
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  2. Attach 2 statements on a Text to Pay Link

    Philipse Manor Dental, s00073175, would like to be able to attach more than one pdf or image through Text to Pay. They find it helpful for the patient to see the billing statement from the office AND the Explanation Of Benefits from the insurance company. So they can better understand what they are paying for.

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  3. Payment Invoice tells weather swipe or keyed in payment

    It would be nice if we could tell if a payment was payed with a CP (Swiped Card) transaction or a CNP (keyed-in card number) transaction by looking at the invoice, and not by having to calculate the fee charged.

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  4. Support/Extension for Weave Unify Clients

    When calling Weave Support, Please add an Extension for Multi Location users. It would also be nice to for the same option in the support text chat.

    1 vote

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    0 comments  ·  Phones  ·  Admin →
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  5. WEAVE PHONE/TEXT ISSUE NOT EFFIECENT

    Since the most recent update, texting both mom and dad on Weave is no longer efficient. Before all you had to do was click on the main contact and then click the center circle to access everyone in the family. Now you have to click the center circle(custom contact), hit that circle again-it will now say(patient profile), then hit overview, then click on the "other" parent. Efficiency is key when you're understaffed, all this extra clicking to access information is absurd. Please change it back to how it used to be. This update makes it twice as complicated.

    1 vote

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  6. Online forms

    When patients fill out the online forms and some of their personal information changed, weave should not update that in the system. If the patient makes a mistake on spelling, DOB, address or phone number can really make for a mess with insurance, getting InTouch with the patients or sending out statements. I would rather update it myself.

    1 vote

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  7. Online forms

    When weave sees a patient has not been in for 6 months to a year paper work should be automatic text to them. The previous system we used would do that for us and it save a ton of time when getting paper work out to the patients.

    1 vote

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  8. Canadian credit card payments

    I have 2 specific items of feedback from our experience with using WEAVE at the Bonners Ferry Veterinary Clinic:
    1.. PLEASE work on integrating your payment process with AVIMARK to avoid us having to re-enter the WEAVE payment back in to AVIMARK in order to process their invoice as being PAID.

    1. Our business is only 30 miles south of the Canadian border so many of our clients are International. WEAVE payments will not allow us to process their credit and debit cards, and that is a HUGE problem for us. It is not good for our business if clients cannot…
    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  9. Saved CC

    Would love to have a notification on the patient demo that alerted us of saved CC.

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  10. Mobile App Calling

    The mobile app, when you log in, should log you in as if you are using your extension and not add you to the default call group.

    When you log into the mobile app you are added to the default call group and not all offices want this to happen. You can have another call group created as a workaround but it's still a manual process.

    1 vote

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  11. Mobile App Calling (default call group)

    The mobile app, when you log in, should log you in as if you are using your extension and not add you to the default call group.

    When you log into the mobile app you are added to the default call group and not all offices want this to happen. You can have another call group created as a workaround but it's still a manual process.

    1 vote

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  12. Strategic Platform Integrations (Schedule, Accounting, etc.)

    Our physical therapy clinics use fullslate as our scheduler. It would be great to have that integrated into weave. It has an open API

    1 vote

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  13. Detailed location

    We have multiple locations and require a detailed location not just a city name.

    1 vote

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  14. Customer would like an integration to where our faxes are stored

    They are a high volume fax practice and need to be able to have a url or api that would give them the ability to process and store faxes in services like Sharepoint.

    1 vote

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    0 comments  ·  Fax  ·  Admin →
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  15. Identify user permissions for Data Sync service

    Please identify all permissions needed for the Data Sync service to function. Running as the Local System account is definitely an over-reach and a security risk as a result, since Data Sync allows remote control over entire servers containing sensitive patient data.

    A list of functions that Weave can remotely perform on a server using Data Sync would also be appreciated, please.

    1 vote

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    0 comments  ·  Data Sync  ·  Admin →
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  16. Identify URLs and ports for Data Sync and phones

    I'd like to know what URLs and ports are needed for the phones and Data Sync software to communicate in order to apply firewall rules to restrict everything else, please. Also, do the phones need to be able to communicate with each other locally when making an interoffice call?

    1 vote

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    0 comments  ·  Phones  ·  Admin →
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  17. Prevent patient images from being sent by Data Sync

    Please give an option to NOT send patient images by Data Sync, particularly with Open Dental. We don't keep photos of our patients, and I find that it's sending up images of documents, which is kind of a HIPAA concern: transmitting patient data that doesn't need to be transmitted.

    1 vote

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    0 comments  ·  Data Sync  ·  Admin →
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  18. Save the Appointment Date/link to calendar

    I spoke with Weave and Revolutionehr regarding the ability to use the
    Save the Date Reminder Feature with Weave.

    Please see the email below. This is a feature we are very interested in
    and hope the Weave and Revolutionehr can

    integrate this. I'm sure other Optometry practices will appreciate it
    as well.

    Hi Karen,

    Thanks for reaching out to RevolutionEHR customer support about your
    Weave integration. At this time the Save the Date Reminder link is not
    part of the integration with Weave. Weave would need to request the
    additional feature directly to us at partner-support@revolutionehr.com
    so our engineers can…

    1 vote

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  19. Forms: spot for office to write something (like a notice) that doesn't require a reply from the person filling out the form

    Forms: spot for office to write something (like a notice) that doesn't require a reply from the person filling out the form

    1 vote

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    0 comments  ·  Forms  ·  Admin →
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  20. frazer

    Frazer is our CRM we would like to have it integrated so we can send group reminders of payments.

    1 vote

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