Legacy Desktop App
1465 results found
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n auto reply to call go out after someone texts to cancel
auto reply go out after someone texts to cancel to call us to reschedule.
1 vote -
Making a auto message for when someone just moves an existing appointment
Making a auto message for when someone just moves an existing appointment, not just for when a new appt is created
1 vote -
Voicemail box greeting schedule
Some offices close outside of business hours for different reasons. We like to put the reason why on our voicemail greeting. There should be an option to schedule different voicemail greetings to hit the voicemail at certain times. That way a manager is not changing this over the weekend or during a holiday.
2 votes -
Tagging text messages
Have the ability to tag the "pop up" text instead of just the larger text area. See examples attached: Image #1 unable to tag. Image #2 able to tag. Hope this makes sense.
1 vote -
Not a fan of the new update
Just wanted to give some feedback on the new update. Our office is not a fan of it. We actually hate it :( We preferred the smaller blue app. It was user friendly and simpler to use. Please give us the option to use that instead. We liked the smaller app because we were able to see multiple windows/apps open at once. It is also confusing the staff with the weave portal that has been put along with it. It would just be nice to allow the option to use the old weave.
1 vote -
Keep things simple. The Legacy app is great. The new one is not.
Please keep things simple and easy to find. The Legacy app is good. The phone app was good and is now a bit messy.
2 votes -
Being able to mark "confirm" automatically on any dental software when confirmation auto text are sent out for confirming?
I was hoping to see if there is a way to automatically have the status of the patient to be marked as "confirmed" when mass confirmation texts are sent out. So is a patient replies back confirm it will automatically change their status to confirm?
1 vote -
Hold stop calls
When you place a call on a personal hold stop other calls from rolling in. Sometimes we need to ask questions to doctors and when we place them on hold another owners calls come in immediately. It takes them out of the que then the staff is placing them on a regular hold. Sometimes we can get multiple calls coming through before we can even DND. The only solution we were told is to place them on mute. But that does not allow them to hear hold music and can sometimes make the owner feel like we forgot them.
1 vote -
quick fill
Quick fill customer selection process:
- it would be great to be able to select ALL customers at ONCE (with a checkbox or link that says "select all" in the "Today" or "Tomorrow" lists as opposed to having to add each customer one by one.2 votes -
Keep it simple. Like you had it before with the "Legacy" app.
Keep it simple. Like you had it before with the "Legacy" app. The new black one is too clunky. You had it right before.
5 votes -
Colored Arrows For Messages
Have colored descriptive arrows in messages like there is for Fax. The feature needs to be available for messages. It drastically helps the flow of understanding for the progress of the conversation. These just orange dots are no where near as helpful. Honestly they cause more confusion than understanding. Fax having the colored arrows and not messages is a crime. Please bring the colored arrows to messages or swap the feature with the far less important Fax. Thank you!
1 vote -
Ability to see "Read" Messages
We currently use RevenueWell for messaging but I want to phase out and go to exclusively Weave. RevenueWell has a feature that shows if the patient has read the message, even if the patient does not respond. That let's our office hold patients accountable who say something like, "oh well I never received that message", or, "you never sent that too me". We have used this in the past as a very strong form of accountability. This would be such a helpful feature and so many other messaging systems already have this available. Can we please incorporate this feature as…
1 vote -
Filter Follow Up Reminders by date
We should be able to filter weave follow up reminders by date. It used to be that the present date's reminders were at the top of the list and now they are at the bottom. I want them to go back to being at the top or at least give us the option to filter the dates.
1 vote -
Product Price and Sales Tax Calculation
As a dental clinic we sell our own products, when selling the products our staff get commissions and it'd be easier to calculate those commissions if there was a way to save the product prices in Weave.
Example: Toothbrush is $10.00. With sales tax it's $10.25.
On Weave there'd be an option when creating an invoice to select multiple products at once and selecting which ones have sales tax. (Our services don't have tax added so we wouldn't want the tax added to those specific prices).This would help us save time while patients are purchasing items and prevent human…
1 vote -
Easily Tag or Label ARCHIVED Faxes
I know you're able to tag faxes however once they go into the archive the tags don't work and they don't stay attached to the faxes. We have faxes that are for different departments and being able to sort through and easily see which ones are for which department is critical for our clinics.
1 vote -
Mobile App - Unread tab
5.0.0 Mobile App Update - Has an inbox with EVERY text message (blue bubble for unread and orange bubble for unreplied does show) It would be really nice to have just an option to view unread messages like the desktop version !!
2 votes -
Color Code Notification
Please give the notification pop-up colors again in the New Weave App.
1 vote -
ADD SUPPORTED INSURANCE
We would like weave to confirm eligibility for Emblem Health and DDS 1199 because we have a number of patients with these insurances.
Emblem Health Address is
P.O.BOX 2838
NEW YORK, NY 10116-2838.
The telephone number is (800)947-0101.DDS 1199 address is
265 Post Ave Suite 340
WESTBURY, NY 11590.
The telephone number is (800)255-5681.1 vote -
Integrate with Tebra
Please integrate with Tebra
1 vote -
Integration with Tebra
Please integrate with Tebra.
1 vote
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