Confusing verbiage on sent forms
In the app, under sent the name of the packet that will be sent out is the the actual packet. They are all listed as "office visit Packet" which is the name of a different packet. Once it queues up the patients to send the reminder to with a form it then reads the filters to send the correct packet.
Hi Caitlyn,
Thank you for reaching out to us. To better understand your feedback and assist you effectively, could you please provide more details? Below are a few questions that will help us gain a clearer understanding:
- I would like to understand your feedback more clearly, especially the part that states: "Once it queues up the patients to send the reminder to with a form, it then reads the filters to send the correct packet." I understand you are referring to Sent Packets, and your office has a packet named "office visit packet," but I could not fully grasp the feedback. Could you elaborate more on this?
- Additionally, Is this feedback related to the Desktop App or the Digital Forms Portal (forms.getweave.com)?
Please feel free to reach out to me at mayur.pathak@getweave.com, and we can arrange a quick call to discuss this further.
Regards,
Mayur Pathak
Product Manager | Weave Digital Forms