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1465 results found

  1. Bulk text for only certain patients on schedule

    Would love to be able to go into schedule and highlight or check certain patients that need to have a bulk message sent to them. Example: Patients that need a medical update form.

    3 votes

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    Request Received  ·  sean.foster responded

    Thank you for submitting your feedback!

    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.

    Again, thank you for taking the time to help us make our products better.

    If you need help with any issues immediately, I would recommend reaching out to our support team at:

    www.weavehelp.com.

    Thank you, and we look forward to working with you in the future.

    -Your Friends at Weave.

  2. Option to Keep eave "Always on Top"

    Have an "Always on top" option for Weave

    3 votes

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    1 comment  ·  Settings  ·  Admin →
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  3. Weave Custumor Support Chat Popup

    Weave help chat needs to be a pop-up/pop-out box from the main weave desktop window, not a separate webpage.

    3 votes

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    0 comments  ·  Settings  ·  Admin →
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  4. Auto-Confirmations Date/Time Stamp with Copy of Message in Patient Chart Notes

    Would it be possible for appointment confirmations in Weave to write back an entry in the patient chart on OpenDental with a date/time stamp? For example, when Jon Smith confirms his appointment, it will change from unconfirmed to confirmed in the schedule. We would like it to also document the date/time with a copy of the message in the OpenDental patient chart notes. When we use OpenDental's auto-confirmation module, it does this for us already and makes it easier to track. Please let us know if this is possible. Thank you so much!

    3 votes

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  5. Patient's Birthday

    Our office sees a lot of kids and would like to start doing something special for them if they come in on or near their birthday. It would be helpful if there was somehow a feature on weave to let us know. The easiest way I would think to do this is on the Schedule tab when it shows a list of patients scheduled for the day you can put a birthday cake symbol or balloon symbol - just something we can quick glance at to see if they have a birthday soon.

    3 votes

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  6. Bigger screen please

    all the new stuff is fine, It is just tiresome to constantly have to scroll up or down or sideways to see icons or other features. Please make the screen larger to accommodate your application. Thank you

    3 votes

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  7. recall check box

    When using the "recall" for scheduling past dues Pt's it would be helpful to have a check box or a way to identify which patients have been contacted and who has scheduled. We have a couple of team members using this recall option and it makes it difficult when we dont know who has called who on the list

    3 votes

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    Under Review  ·  0 comments  ·  Analytics  ·  Admin →
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  8. Analytics Tool Viewing

    It would be great if we could view our practice analytics in the admin portal, or if the desktop ap screen could be made full size. There is so much great info the analytics tool but it is really hard to view and digest it all on such a tiny scale.

    3 votes

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    0 comments  ·  Analytics  ·  Admin →
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  9. Add credit card type and last 4 digits to payment summary

    Credit Card Type and last 4 digits of the card are requested by our practice management software. Is it possible to add these numbers to the payment summary report in the admin portal - so I could print or export rather than printing every receipt?

    3 votes

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    1 comment  ·  Payments  ·  Admin →
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  10. Voice Mail Audit

    As a Practice Mgr. I would like some type of ability to check on VM that are left at different departments are being listened to / worked timely and no setting for hours upon hours. Some type of report etc....

    3 votes

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    0 comments  ·  Analytics  ·  Admin →
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  11. Audio Downloads

    Please provide a feature with the possibility to download specific date ranges for call records with audio downloads.

    3 votes

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    0 comments  ·  Phones  ·  Admin →
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  12. Send forms to multiple recipients

    Forms need to be more interactive, such as sending in bulk to patients. Right now you have to send each one individually which is not even close to being ideal. If i have to send a reminder to 40 patients it's way to time consuming. Also an app for i pad i hope is coming soon?? The goal with forms was to go as paperless as possible and we even purchased 4 new i pads that we can't use.

    3 votes

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    Added to Backlog  ·  1 comment  ·  Forms  ·  Admin →
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  13. Transfer calls from app to office phones

    Please give the IOS & Android app the ability to transfer calls. I do not have an office phone to set up at home and I cannot transfer calls on my cellphone through the app.

    3 votes

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    0 comments  ·  Phones  ·  Admin →
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  14. Compatibility

    We would like to be able to use payments - but we are in Canada!
    We are also wondering if/when Weave will be come compatible with our Visual-Eyes software :)

    3 votes

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    2 comments  ·  Data Sync  ·  Admin →
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  15. Paging adapter (algo 8301) support

    I would like to see official support for a paging adapter (we have the Algo 8301 per Weave's recommendation a few years ago) so that we can keep using it without difficulty.

    3 votes

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    Request Received  ·  1 comment  ·  Phones  ·  Admin →
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  16. Notification when system is not synced

    Please incorporate a notification when there is something wrong with the sync application or when the system is no longer connected to Dentrix.

    3 votes

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    0 comments  ·  Data Sync  ·  Admin →
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  17. easy button for Forms right on app

    I think on the text messages that there should be a button that can be clicked to send forms via text and it will create a link for the patient to click on from that text message. And also give an option what for to send. It would make thins a lot easier doing it right from the weave app instead of going into the portal just to send.

    3 votes

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    0 comments  ·  Forms  ·  Admin →
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  18. Emails to inform us of problems with Weave

    I would love to see an email go out to our office when you are experiencing problems and when you expect the problem to be resolved. I waited on hold for 56 mins today for someone to tell me that you are all aware. I am currently on hold again to speak with someone else about the matter. This is taking away value time from me serving our patients.

    3 votes

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  19. Patient list filters

    1. When using the analytics list of overdue patients I apply a filter to separate Perio from Prophy patients. When I go into a patients profile to leave a contact note then go back to the list the filter is no longer applied. I have to then reapply the filter to continue working. Also if I am using a list and go to a patient's profile, when I go back to the list it has gone back to the beginning of the list. Very inconvenient to have to scroll through to the point in the list I was working from.
    3 votes

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    0 comments  ·  Analytics  ·  Admin →
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  20. Export CSV or Excel file from weave client database

    Currently, we can import CSV from practice software and upload it to Weave. I would like to have option to export CSV file or Excel file from Weave (client database). Thank you.

    3 votes

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