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Legacy Desktop App

How can we improve Weave's Legacy desktop application when we bring features to the new Weave application?

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1461 results found

  1. Restore DOB & Gender Fields in Online Scheduler for Better Demographic Data

    What department are you in?

    Support

    Which Feature does this pertain to?
    Online Scheduling

    What area of the Feature?
    Information Fields

    What pain points/suggestions does the office have?
    In an older version of the Online Scheduler, the fields for DOB and Gender were available for the office to utilize with all appointment request submissions. For optometry offices this provided very useful demographic data, and assisted in prepping for individual appointments (boys and girls tend to wear different styles of glasses). This office does not understand why we eliminated this feature.

    2 votes
    0 comments  ·  Admin →
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  2. Email Campaigns

    Holiday templates for email campaigns with a choice of holiday photos.

    1 vote
    0 comments  ·  Email  ·  Admin →
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  3. app alerts do not last long enough

    The alerts that pop up for the weave app only lasts 2 milliseconds which is NOT ENOUGH TIME to read what the app is trying to tell you so it MIGHT AS WELL NOT BOTHER. Leave them up until dismissed! If it is on a payment it is probably important information.

    1 vote
    0 comments  ·  Payments  ·  Admin →
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  4. "Request for Integrations Feature: Displaying Appointment Confirmation Status in Weave and Avimark"

    What department are you in?

    Onboarding

    Which Feature does this pertain to?
    Integrations

    What area of the Feature?
    Confirmation status shown

    What pain points/suggestions does the office have?
    Office would like to know if an appointment was confirmed by Weave. With Avimark it does not show that or anywhere in Weave or Weave portal does it show it either for the customer. Even though they do get a text from patients. They would like to be able to see that it did writeback and was confirmed.
    for example office has Avimakr and they used PetDesk for confirmation and Petdesk does…

    2 votes
    0 comments  ·  Admin →
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  5. Request to Reduce Message Icon Size on Mobile Websites

    What department are you in?

    Support

    Which Feature does this pertain to?
    Messaging

    What area of the Feature?
    Message Icon on mobile sites

    What pain points/suggestions does the office have?
    The office is hoping for a way to make the Message icon smaller on the mobile version of our website. I have a photo example

    2 votes
    0 comments  ·  Admin →
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  6. "Improve Payment Status Visibility in Desktop App"

    What department are you in?

    Onboarding

    Which Feature does this pertain to?
    Desktop App

    What area of the Feature?
    Payments

    What pain points/suggestions does the office have?
    This is what the office sent me:
    "For payments that come in through the secure link, is there a way that the color can change when we mark them as posted or a strike through. It’s so consuming in which ones were posted and which are not. I can’t imagine when we have a lot of payments in the future. "

    2 votes
    0 comments  ·  Admin →
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  7. Customizing Form Display in Kiosk Mode for Onboarding

    What department are you in?

    Onboarding

    Which Feature does this pertain to?
    Forms

    What area of the Feature?
    s00089216

    What pain points/suggestions does the office have?
    Have the options to choose what forms/packets are shown when using the Kiosk Mode
    They would prefer for the forms list to either show alphabetical or be able to choose which forms are at the top of the list.

    2 votes
    0 comments  ·  Admin →
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  8. Enhance Form Responses: Highlight Yes/Affirmative Answers for Better Visibility

    What department are you in?

    Support

    Which Feature does this pertain to?
    Forms

    What area of the Feature?
    Yes / no questions

    What pain points/suggestions does the office have?
    Dr is asking for yes/affirmative resposes to be bolded/italicized or include asterisk, just something to make it stand out from the rest of the list of conditions after the form is submitted

    2 votes
    0 comments  ·  Admin →
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  9. Signature for Faxes

    We get a lot of prescription refill requests via fax and it would be nice to be able to add the signature without having to print and then scan back into the computer.

    1 vote
    0 comments  ·  Fax  ·  Admin →
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  10. Dolphin Schedule Syncing for Online Scheduling Feature

    The online scheduling feature needs to integrate with Dolphin because patients are selecting random times that we don't actually have available and that is frustrating to both the patient and our staff having to call back.

    1 vote
    0 comments  ·  Integrations  ·  Admin →
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  11. Web portal/ Analytics

    I would like the analytics breakdown that is on the desktop version to be the same on the portal and app. I am specifically looking to see each receptionist call volume on the Web Portal and or App.

    3 votes
    0 comments  ·  Analytics  ·  Admin →
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  12. More phone numbers

    We have a lot of contacts that have more than two phone numbers. We have spouse mobile numbers for example. Maybe just add a column in the CSV transfer for "other phone".

    3 votes
    2 comments  ·  Contacts / Patients  ·  Admin →
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  13. Title: "Request to Hide 'Optional' Labels in Forms While Keeping 'Required' Visible to Ensure Patient Compliance"

    What department are you in?

    Support

    Which Feature does this pertain to?
    Forms

    What area of the Feature?
    Recend changes were made so now required and optional
    fields are labeled as such

    What pain points/suggestions does the office have?
    Office states that when patients know something is optional, they more likely opt to not fill it out
    They would like that the "Optional" message be hidden, but asks the required stay visible

    2 votes
    0 comments  ·  Admin →
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  14. Dual Export Options for Form Outputs: CSV & JSON

    What department are you in?

    Sales

    Which Feature does this pertain to?
    Forms

    What area of the Feature?
    CSV output of the data in forms

    What pain points/suggestions does the office have?
    Customer would like an option other than pdf for the export of forms. I would personally recommend that we do both CSV and jason.

    2 votes
    0 comments  ·  Admin →
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  15. "Ipad Support Requested for Forms Icon and Weave App in Onboarding Department"

    What department are you in?

    Onboarding

    Which Feature does this pertain to?
    Forms

    What area of the Feature?
    Forms Icon

    What pain points/suggestions does the office have?
    They would think it really helpful to have forms icon available on the Ipad. Have the weave app available on iPads with all the same features as the desktop app
    They understand it's not supported on phones.

    2 votes
    0 comments  ·  Admin →
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  16. Request for Sound Notifications & UI Adjustments in Messaging Feature

    What department are you in?

    Support

    Which Feature does this pertain to?
    Messaging

    What area of the Feature?
    Notifications

    What pain points/suggestions does the office have?
    They want message notification to have the option to play sounds similar to the sounds that play for team chat, so the the person working the desk knows when to walk over to the computer. She also wants the way you edit office hours to go back to how it was before as not a clock, and the way you tag messages to work so that it can just tag the message not the…

    2 votes
    0 comments  ·  Admin →
    How important is this to you?

  17. Recorded Calls in Patient History

    What department are you in?
    Support

    Which Feature does this pertain to?
    Desktop App

    What area of the Feature?
    Patient history

    What pain points/suggestions does the office have?
    Calls recorded seem to be delayed in attaching to pt records, as well as: it is impossible to listen to recorded calls in patient profile. It would be beneficial to have the ability to listen to recorded calls in patient history.

    3 votes
    0 comments  ·  Patient History  ·  Admin →
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  18. Improving Print Format for Digital Forms in Partially Digital Offices

    What department are you in?

    Support

    Which Feature does this pertain to?
    Forms

    What area of the Feature?
    The look of forms in printed state

    What pain points/suggestions does the office have?
    Please make digital forms look more presentable in printed format. many offices are not yet fully digital and are slow to get there. they do need the forms to look nice when they are printed. the way forms look like now when printed is useless to them.
    (the forms add-on was sold as a service that would work for the office that is not fully digital and it…

    2 votes
    0 comments  ·  Admin →
    How important is this to you?

  19. Enhanced Copy Functionality for Desktop App Patient Profiles

    What department are you in?

    Support

    Which Feature does this pertain to?
    Desktop App

    What area of the Feature?
    Patient Profiles

    What pain points/suggestions does the office have?
    It would be really nice to be able to click to copy or be able to highlight the information in the desktop app profiles for patients. Specifically the patient ID and phone numbers and emails would be nice to be able to copy for easy access

    2 votes
    0 comments  ·  Admin →
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  20. Streamlining Dental Referrals: Addressing Pain Points in Pre-Admission Registration Forms

    What department are you in?

    Support

    Which Feature does this pertain to?
    Forms

    What area of the Feature?
    Pre-Admission Registration Page

    What pain points/suggestions does the office have?
    Pre-Admission Registration Page is a point of pain for digital forms that are used as referral forms from dentist to orthodontist and vice versa.

    2 votes
    0 comments  ·  Admin →
    How important is this to you?
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