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  1. Open Cornerstone PVL from weave app

    Ability to pull up cornerstone patient visit list from weave incoming call alert

    2 votes

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    0 comments  ·  Desktop Client  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Office Management of Phone Trees

    Our office would love to be able to manage our own phone trees. Having to wait up to an hour to talk to someone on chat and then going back and forth when we are in the middle of running a busy office is less than ideal, and that's putting it nicely. PLEASE create a feature that will allow us to manage our own phone trees!

    4 votes

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    0 comments  ·  Phones  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Voicemail Override Schedule

    It's too easy to forget to deactivate voicemail override and accidentally miss calls when the office is open. This just happened to us after Thanksgiving. Voicemail override is intended to allow us to "close" the office for unexpected events and holidays. Therefore we should be able to set a time to deactivate this feature at a date and time in the future.

    21 votes

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    Under Review  ·  5 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

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  4. SIGNATURE ON TEXT MESSAGE

    SIGNATURE ON TEXT MESSAGES, PLSSSSSSSS

    20 votes

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    8 comments  ·  Text Messaging  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Missed Call Analytics only for open business hours

    Please make call analytics customizable so it does not track missed calls that happen when the office is closed.

    7 votes

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    1 comment  ·  Analytics  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Search options for recent calls

    Can you add a calendar or an option to enter the date we are looking for calls missed, received or placed. Also if you could place the time stamp on those dates as well.

    75 votes

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    Under Review  ·  42 comments  ·  Phones  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Recent update notes

    I like a lot of things about the newest update. However, I wish that I could reposition the notification bubble. After using the software for so many years, I liked that it was located in the same spot and I'm frustrated by the move that seems to make no sense.
    Also, previous versions allowed you to group notifications in to a summary and I haven't figured out how to make that happen with this update. It is kind of annoying to have to dismiss all notifications individually.

    11 votes

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    6 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Payment Notification

    There should be a way to receive a notification when a patient completes a payment online in response to a weave text for payment. We sent text requests for payment occasionally, but we never know whether or not the patient has followed the link and paid unless we go to the weave admin portal and check. Some sort of notification or indication via email or directly in weave would be helpful in making sure that the patient's payment is promptly credited to their account.

    32 votes

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    16 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Cancel Review Invitation for no-shows

    I would love it if the review link was not sent to patients that did not show to their appointment. I love the auto-send feature, but it sent a review to a new patient that had never been to our office and didn't show to their appointment. That doesn't make our office look great, and it is pretty inconvenient for us to go through and send out the review links manually. It would be awesome if that could be fixed! Thank you for your time.

    47 votes

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    Planned  ·  16 comments  ·  Reviews  ·  Flag idea as inappropriate…  ·  Admin →

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  10. print to fax/ word document to fax

    We would like to see changes to the fax feature. Please add a contact list so we can quickly pull up the common fax numbers we use. Also, it would be helpful to use a print to weave fax feature so that we can finish a document and then it will pull up in weave fax to send. Or at least be able to send word documents instead of having to convert them to PDF.

    9 votes

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    Under Review  ·  4 comments  ·  Fax  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Text to Pay - Auto Reminders

    wants an auto reminder for the text to pay feature

    10 votes

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    4 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →

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  12. 2-Way intercom between groups of phones

    We really need a way to intercom between groups of phones. We need our front desk group to be able to 2-way intercom with our treatment area group. We had this with our previous phone system and it saved us so much time. It was a huge disappointment that it isn't possible with Weave.

    5 votes

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    Under Review  ·  2 comments  ·  Phones  ·  Flag idea as inappropriate…  ·  Admin →

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  13. Uploading attachments to more than just Weave Chat

    Can we add features to upload attachments within Weave Chat, Weave Email, and the Weave Support Chat?

    This way we can send items directly to clients and/or show your tech support exactly what things look like on our screen when we have issues.

    It looks like this issue is partially planned through Weave Chat, but having the feature within all 3 of Weave Chat, Weave Mail, and Weave Support Chat would be best.

    6 votes

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    Planned  ·  1 comment  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →

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  14. Allow us images to be sent through team chat

    Allow images to be sent through team chat

    28 votes

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    16 comments  ·  Chat  ·  Flag idea as inappropriate…  ·  Admin →

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  15. 24/7 Website link

    Website link for payments

    35 votes

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  16. Dentrix Auto Dial

    Dentrix has an auto-dial feature that allows us to click on a phone number to be automatically dialed on our phones. This Dentrix feature does not work with Weave. It would be a major time saver when reaching out to our overdue recall patients.

    2 votes

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  17. Dentrix ascend

    please try to add dentrix ascend to weave I have 10 offices that use it and would love to bring weave to all of them thank you!!

    6 votes

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    3 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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  18. WebChat

    Webchat - A Webchat feature would be nice

    4 votes

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    Planned  ·  0 comments  ·  Desktop Client  ·  Flag idea as inappropriate…  ·  Admin →

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  19. Allow managers/owners access to team chat

    I think the weave app should have a feature that allows office managers/owners to view the team chat of any employee. While we love weave and initially loved the idea of the team chat as we thought it could help employees communicate business matters, we have run into some problems where the chatting feature is being misused by staff which goes against our office computer policies. Currently, there is no way to prove misuse. I think it would be great if owners/managers/admins had this capability. It is something we've already reached out to Weave to see if it could be…

    8 votes

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  20. Patients with same phone number

    We have patients with the same phone number (for example: a mother and her two children have the same phone number). When we message a patient, we only see one name and this can get confusing if patients in a family have different surnames. It would be nice to have all names connected to a phone number to show on the screen when we message or call patients.

    4 votes

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    1 comment  ·  Contacts / Patients  ·  Flag idea as inappropriate…  ·  Admin →

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