Desktop App
1459 results found
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"Ipad Support Requested for Forms Icon and Weave App in Onboarding Department"
What department are you in?
OnboardingWhich Feature does this pertain to?
FormsWhat area of the Feature?
Forms IconWhat pain points/suggestions does the office have?
They would think it really helpful to have forms icon available on the Ipad. Have the weave app available on iPads with all the same features as the desktop app
They understand it's not supported on phones.2 votes -
Request for Sound Notifications & UI Adjustments in Messaging Feature
What department are you in?
SupportWhich Feature does this pertain to?
MessagingWhat area of the Feature?
NotificationsWhat pain points/suggestions does the office have?
They want message notification to have the option to play sounds similar to the sounds that play for team chat, so the the person working the desk knows when to walk over to the computer. She also wants the way you edit office hours to go back to how it was before as not a clock, and the way you tag messages to work so that it can just tag the message not the…2 votes -
Recorded Calls in Patient History
What department are you in?
SupportWhich Feature does this pertain to?
Desktop AppWhat area of the Feature?
Patient historyWhat pain points/suggestions does the office have?
Calls recorded seem to be delayed in attaching to pt records, as well as: it is impossible to listen to recorded calls in patient profile. It would be beneficial to have the ability to listen to recorded calls in patient history.3 votes -
Improving Print Format for Digital Forms in Partially Digital Offices
What department are you in?
SupportWhich Feature does this pertain to?
FormsWhat area of the Feature?
The look of forms in printed stateWhat pain points/suggestions does the office have?
Please make digital forms look more presentable in printed format. many offices are not yet fully digital and are slow to get there. they do need the forms to look nice when they are printed. the way forms look like now when printed is useless to them.
(the forms add-on was sold as a service that would work for the office that is not fully digital and it…2 votes -
Enhanced Copy Functionality for Desktop App Patient Profiles
What department are you in?
SupportWhich Feature does this pertain to?
Desktop AppWhat area of the Feature?
Patient ProfilesWhat pain points/suggestions does the office have?
It would be really nice to be able to click to copy or be able to highlight the information in the desktop app profiles for patients. Specifically the patient ID and phone numbers and emails would be nice to be able to copy for easy access2 votes -
Streamlining Dental Referrals: Addressing Pain Points in Pre-Admission Registration Forms
What department are you in?
SupportWhich Feature does this pertain to?
FormsWhat area of the Feature?
Pre-Admission Registration PageWhat pain points/suggestions does the office have?
Pre-Admission Registration Page is a point of pain for digital forms that are used as referral forms from dentist to orthodontist and vice versa.2 votes -
Addressing Recall Messages for Deceased Patients: Request for Software Update
What department are you in?
SupportWhich Feature does this pertain to?
User FunctionalityWhat area of the Feature?
Appointment and Recall RemindersWhat pain points/suggestions does the office have?
Recall's sent to patients that are marked as deceased. Can a request be submitted to have a software update to change the messages sent to patients marked as deceased2 votes -
"Support Team Suggests Read-Only Access for Team Members in Text Threads of Desktop App"
What department are you in?
SupportWhich Feature does this pertain to?
Desktop AppWhat area of the Feature?
Text threadsWhat pain points/suggestions does the office have?
The office is wanting those with the team member role to only have a “read-only” access instead of being able to delete things such as message threads.2 votes -
Printing Receipts
For Weave credit card terminal - either provide a terminal that prints receipts or have it set up to have the option to print receipts straight from terminal to printer... going to the weave portal or waiting for the email takes a long time to get the receipt. Which is inconvenient for my patients to wait around for their credit card receipt. :)
1 vote -
Insurance
We would like to be able to check new patient insurance without having to make them a chart in our system. Also more information on dental insurances would be helpful as well. Because we can get dental info through weave but not every thing we need is in the breakdown so we still have to call. Maybe each office can download what they are looking for on there breakdown forms and form information from insurance through that. Or something easier cause if we still have to call on information might as well not even pay for this. There is no…
3 votes -
show events blocks in the schedule on the app
We use Dentrix. The mobile app should show events and lunch blocks in the schedule on the mobile app. Right now it just looks like an opening. there is no way for someone looking at the app to see that an appt is blocked for something other than a patient.
2 votes -
"Enhancement Request: Password-Protected Messaging via Weave for Patients"
What department are you in?
SupportWhich Feature does this pertain to?
User FunctionalityWhat area of the Feature?
ImprovementWhat pain points/suggestions does the office have?
Cx wants to send password protected to our patients through weave?2 votes -
MFA Request for Mobile App Security Compliance
What department are you in?
SupportWhich Feature does this pertain to?
Mobile AppWhat area of the Feature?
SecurityWhat pain points/suggestions does the office have?
Office just purchased and signed a new cyber insurance policy for their practice that states all practice software needs to be MFA enabled and was hoping weave could provide the MFA layer to the app.2 votes -
View email addresses that were sent email campaigns
It would be really helpful to be able to see what email addresses were sent the email campaigns. I have had multiple patients argue that they never received our blast emails but I have nothing to prove that they were sent.
2 votes -
text write backs to emr - have text conversations in patient note history
text write backs to emr - have text conversations in patient note history
1 vote -
Language preference
Bring back the option to change the patients language on their weave profile.
1 vote -
The option to change reminders language is completely gone.
The patient profile had a gear icon on the top right corner which allowed for the language preference for reminders to be changed. The icon is now gone, and so is the option to change the patients preferred language. This occurred after the new update.
1 vote -
Payment Type for desktop app
Would like to be able to see how the patients paid through the desktop app( Text to pay, Manual, Terminal). This would be a huge help in fast reconciling.
1 vote -
Save the date text
Hi! We schedule patients to see the hygienist for a cleaning and then a second appointment right after that to see the doctor for either an exam or fillings or something else. Sometimes a patient was scheduled for a cleaning 3 months out and then later decides to also see the doctor afterwards to complete treatment. In both cases, the patient is getting a 'save the date" text message right after the appointment's are scheduled. The problem here is that the patient is getting two "save the date" messages... one for the first appointment and then another for the second…
5 votes -
"Integrations: Verifying Patients with Meritain Health Insurance (Aetna)"
What department are you in?
SupportWhich Feature does this pertain to?
IntegrationsWhat area of the Feature?
Support Meritain Health InsuranceWhat pain points/suggestions does the office have?
Office would like to be able to verify patients who use Meritain Health Insurance (under Aetna umbrella).2 votes
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