Legacy Desktop App
1460 results found
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Fillable Forms to Text for Signature
Treatment consent forms have to be specific, so we wish there was a way to create a form giving specific info, like # of teeth to be treated with what material, then send to pt for signature. We currently use Adobe esign for this but would like the ability to text these forms to pts.
1 vote -
New Patient forms
Automatically include New Patient Packets into reminders for upcoming appointments for New Patients only
1 vote -
Add DOB under Add New Contact (without having to select Add Field)
On the Weave App, under Add New Contact, it currently shows fields for First Name, Last Name, Mobile Phone, and Email. Would love for DOB to show as well since this is important for medical offices to identify patients who have the same names. I know it's under "Add Field" but I could see employees not remembering to enter DOB if they have to click a few more buttons.
1 vote -
add emojis to auto reminders
Please add the ability to put emojis in the auto reminders! It makes everything nicer and more fun!
1 vote -
weave payment fees
Is there a way for our fees to come out in a lump sum versus with each transaction? Our accountant wants us to change it. Thanks.
1 vote -
Bulk message past due hygiene patients to fill open schedule
On the app, if you click lists, then over due patients it brings up a list of different times of past due recall patients. It would be soooooooo much easier if you could copy, cut and paste these specific lists and place them in bulk messaging to fill an opening on your hyg. schedule. Bulk messaging is too complicated to save as csv file from dental software, then import in specific parameters!
1 vote -
I should be able to select the greeting played. Several times, the wrong greeting has played. Give us the options to select greeting.
We have several greeting, like Office Hours, Vacation, On Another Call, Weekend Greeting, and many times the greeting get scrambled and I need to call customer support so it can be fixed. Give the office the ability to select their own greetings
1 vote -
Filter patient forms when selecting from drop down menu desktop app
When sending forms to patient from weave desktop app you have to select form from drop down menu. All forms that we have created show up but we only use about 4 of them on daily basis. Would like an option to filter which form are in drop down menu.
1 vote -
1 vote
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recall for patients' 6 month cleaning needs to be fixed
I had a patient who called the beginning of April to say she will be in town the end of April, and will like to make an appointment for a night guard impression. She was also supposed to get a text April 15th to schedule her cleaning in June. Because she was scheduled for a 20 minute night guard impression, she did not get her alert to schedule a cleaning. Usually, most people would understand that this is a glitch in your system, but she ripped me apart. And honestly, though I don't love her language and manner of how…
1 vote -
Integrate with Chiro8000 software - Please!!!
When will weave be putting integration with Chiro8000 into the production que - we have been with weave for almost a year without progress and I am tired of paying additional money per month to keep review wave so we can send patient reminders.........
1 vote -
More notification options
We are hoping that it might be possible to add:
Contact Lens Trial
Frame Onlyto the already populated Eyeglass and Contact Lens. We need specific things for these notifications.
2 votes -
Private call histories
Remove call history from all staff other than admin invasion of privacy
2 votes -
Auto Text Reminders sent to DELETED Appointments
Weave is suddenly sending auto reminders to appointments which have been deleted. It's not recognizing this status with DrChrono EMR integration and continues to send reminders to patients who have deleted appoints. We were offered a solution to first cancel the appointment, then wait 15- 20 min and then go back to delete it. This is not a viable solution for a busy practice and deleted appointments should not generate an auto reminder. Please fix this! It was never a problem int he past.
2 votes -
Changing Patient Names in Weave Payments
It a payment is taken under the wrong patient name - although the charge was made by the correct patient it is reflected in weave payments as the wrong patient. That being said, an edit button to change the name would be good in these situation.
3 votes -
Adding notes to appointment requests
It would be nice to be able to add notes on appt requests to see where we are at in the process. Ie: If unable to get ahold of the owner, owner was contacted, etc.
1 vote -
we need auto fill to be disable on patient forms
When patients are getting forms texted to them, they have an option to auto-fill or manually. We need auto-fill to be disabled. Some phones will not let the patient fill out their health history when they choose auto-fill.
1 vote -
Voicemail box selection should be sticky
Voicemail box selection should be kept
1 vote -
In NWX, for Patients listing, offer a default setting for Active patients only.
In NWX, for Patients listing, offer a default setting for Active patients only. It comes up now showing All Patients, which is not what we typically use. Saves us a click step.
1 vote -
Weave Payments having the ability to take multiple cards at once
It would be nice to have the ability to use multiple cards towards a balance without needing to make separate transactions with different amounts. It is easier on the staff and the patient.
1 vote
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