Desktop App
1409 results found
-
"Mobile App Calling: No Ringing Sound Issue Identified by Onboarding Department"
What department are you in?
OnboardingWhich Feature does this pertain to?
Mobile AppWhat area of the Feature?
CallingWhat pain points/suggestions does the office have?
The office cannot hear a ringing sound when calling out to mobile app users.2 votes -
Request for Appointment Confirmation Visibility Enhancement
What department are you in?
SupportWhich Feature does this pertain to?
Scheduling TabWhat area of the Feature?
Confirmed status of appointmentsWhat pain points/suggestions does the office have?
Office would like to be able to see whether a patient confirmed their appointment via text or email. (From a support viewpoint too, this would be super helpful for troubleshooting)2 votes -
"Customer Inquiry: Daily Text Message Analytics for Support Department"
What department are you in?
SupportWhich Feature does this pertain to?
MessagingWhat area of the Feature?
AnalyticsWhat pain points/suggestions does the office have?
Customer would like to know how many texts are sent out daily.2 votes -
Integration Issue with Deceased Pets in Onboarding at Cornerstone
What department are you in?
OnboardingWhich Feature does this pertain to?
IntegrationsWhat area of the Feature?
Deceased PetsWhat pain points/suggestions does the office have?
Deceased pets if they don't have a death date are pulling into Weave even though they are marked as deceased. These were imported to Cornerstone from another system initially and they came without that deceased date filled out. Cornerstone is newer for this office. There are now hundreds of deceased pets who are being pulled for recalls due to this.2 votes -
Differentiating Insurance and Non-Insurance Payments in Desktop App's Payment Feature
What department are you in?
SupportWhich Feature does this pertain to?
Desktop AppWhat area of the Feature?
PaymentsWhat pain points/suggestions does the office have?
Wants there to be a way to differentiate between insurance and non-insurance payments (namely for when a patient pays with a virtual insurance card).2 votes -
Call Duration Analytics Missing for Single-Location Offices
What department are you in?
SupportWhich Feature does this pertain to?
PhonesWhat area of the Feature?
AnalyticsWhat pain points/suggestions does the office have?
Office wants the duration of calls added back to analytics on the app for single-location offices (currently multi-location can see on Portal, but single-location can't).2 votes -
Enhancing Reviews & Analytics: Inquiries on Integrating Facebook Ads, Google Analytics, & More
What department are you in?
OnboardingWhich Feature does this pertain to?
Desktop AppWhat area of the Feature?
Reviews and Analytics featureWhat pain points/suggestions does the office have?
Client is asking if there'll be integrations with Facebook ADs events, Google Analytics, Google Ads ( as a conversion metric) , Call Tracking Metrics down the road? If so, any ETA?2 votes -
Pain Point: Delayed 10AM CST Sync Affects Appointment Reminders and Schedule Accuracy
What department are you in?
OnboardingWhich Feature does this pertain to?
IntegrationsWhat area of the Feature?
Timing of Daily SyncWhat pain points/suggestions does the office have?
This office is frustrated that the daily update from Sycle to Weave doesn't occur until 10 am CST for them. This makes it tricky to do any day of appointment reminders and very difficult to know what is the accurate schedule when changes from the previous day don't sync until after they've been in their workday for several hours.2 votes -
Request: Simplify Department Hours Setup to Apply Consistent Hours Across All Days
What department are you in?
OnboardingWhich Feature does this pertain to?
PhonesWhat area of the Feature?
Departments - HoursWhat pain points/suggestions does the office have?
The office would like to be able to populate all days to have matching hours instead of having to change their hours day by day when they match.2 votes -
Suggestion to Add Password Visibility Option to Weave Desktop App Login
What department are you in?
OnboardingWhich Feature does this pertain to?
User FunctionalityWhat area of the Feature?
Logging Into WeaveWhat pain points/suggestions does the office have?
The office suggested that on the log into Weave page on the Desktop App that we add the ability to see the password (especially with the updated 15 character password requirement)2 votes -
"Enhance Weave Login: Add 'Show Password' Feature for New 15-Char Requirement"
What department are you in?
OnboardingWhich Feature does this pertain to?
User FunctionalityWhat area of the Feature?
Logging Into WeaveWhat pain points/suggestions does the office have?
The office suggested that on the log into Weave page on the Desktop App that we add the ability to see the password (especially with the updated 15 character password requirement)2 votes -
"Request for 'Select All' Button in Desktop App Auto-Reminders for Dentrix Offices"
What department are you in?
OnboardingWhich Feature does this pertain to?
Desktop AppWhat area of the Feature?
Auto-Reminders (Filtering Appt Type)What pain points/suggestions does the office have?
Sometimes office have a lot of the same appointment types. Once they use the search bar to narrow down the appt types they want to see it would be nice if there was a "Select All" button. I've worked with two offices so far that have had to manually select around 20+ for new patient/cleaning appt types.
This might be more tailored to Dentrix offices.2 votes -
"Select All" Button for Appointment Types in Desktop App Needed
What department are you in?
OnboardingWhich Feature does this pertain to?
Desktop AppWhat area of the Feature?
Auto-Reminders (Filtering Appt Type)What pain points/suggestions does the office have?
Sometimes office have a lot of the same appointment types. Once they use the search bar to narrow down the appt types they want to see it would be nice if there was a "Select All" button. I've worked with two offices so far that have had to manually select around 20+ for new patient/cleaning appt types.
This might be more tailored to Dentrix offices.2 votes -
"Select All Button Needed for Filtering Appointment Types in Desktop App"
What department are you in?
OnboardingWhich Feature does this pertain to?
Desktop AppWhat area of the Feature?
Auto-Reminders (Filtering Appt Type)What pain points/suggestions does the office have?
Sometimes office have a lot of the same appointment types. Once they use the search bar to narrow down the appt types they want to see it would be nice if there was a "Select All" button. I've worked with two offices so far that have had to manually select around 20+ for new patient/cleaning appt types.
This might be more tailored to Dentrix offices.2 votes -
Automated Thank You Email for Appointment Confirmations Requested
What department are you in?
OnboardingWhich Feature does this pertain to?
MessagingWhat area of the Feature?
Auto RemindersWhat pain points/suggestions does the office have?
This office group (2 locations) would like the option to program a reply email if someone confirms their appointment. So the customer would reply to the confirmation request positively (C, Yes, etc) and then an automatic reply would be sent from Weave saying something like "Thank you for confirming your appointment..."Location IDs
Parent: 4d8a3ef7-294b-4fcb-b861-0302a8329d27
Fort Collins: 81637e80-5b57-4568-a9e2-f8564779856c
Greeley: 6b3a7c32-2d0f-4e8f-a0a2-189f6073a7c72 votes -
Mass User Upload Suggestion for Onboarding: Enable CSV Batch Add Feature
What department are you in?
OnboardingWhich Feature does this pertain to?
User FunctionalityWhat area of the Feature?
Adding usersWhat pain points/suggestions does the office have?
They would love to be able to do a mass upload of users through a CSV upload or something like that.2 votes -
"Mass User Upload Request: Streamlining User Addition with CSV Uploads"
What department are you in?
OnboardingWhich Feature does this pertain to?
User FunctionalityWhat area of the Feature?
Adding usersWhat pain points/suggestions does the office have?
They would love to be able to do a mass upload of users through a CSV upload or something like that.2 votes -
Weave Mobile App: Add Voicemail Notifications in Notification Section
What department are you in?
OnboardingWhich Feature does this pertain to?
Mobile AppWhat area of the Feature?
Voicemail notificationWhat pain points/suggestions does the office have?
Office would like where the Weave mobile app will show notification if there is a new voicemail for the office. In the notification section in the Weave app there is text message, chat, follow up, fax, etc but not voicemail notification. The alternaitve at the moment is if they toggle on email/text notifcation in the Weave portal but they would like a way without putting that informatiom2 votes -
Voicemail Notifications Needed in Weave Mobile App
What department are you in?
OnboardingWhich Feature does this pertain to?
Mobile AppWhat area of the Feature?
Voicemail notificationWhat pain points/suggestions does the office have?
Office would like where the Weave mobile app will show notification if there is a new voicemail for the office. In the notification section in the Weave app there is text message, chat, follow up, fax, etc but not voicemail notification. The alternaitve at the moment is if they toggle on email/text notifcation in the Weave portal but they would like a way without putting that informatiom2 votes -
Office Requests Multi-Window Support for Easier SMS Management
What department are you in?
SupportWhich Feature does this pertain to?
MessagingWhat area of the Feature?
Office would like the ability to have multipl windows on their desktop in order to pin ongoing conversations with different patientsWhat pain points/suggestions does the office have?
Office is frustrated with having to scroll through SMS notification to communicat with their patients and would like the ability to have multiple desktop app windows open in order to pin and keep track of individual SMS conversations with patients.2 votes
- Don't see your idea?