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1409 results found

  1. Improving Forms Export: Organize Columns by Yes/No Answers

    What department are you in?

    Support

    Which Feature does this pertain to?
    Forms

    What area of the Feature?
    Exporting Forms to Dentrix

    What pain points/suggestions does the office have?
    When exporting forms to Dentrix they want the columns to be organized between yes answers and a column for No answers

    2 votes

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  2. Organize Dentrix Export: Separate Columns for Yes/No Answers on Forms

    What department are you in?

    Support

    Which Feature does this pertain to?
    Forms

    What area of the Feature?
    Exporting Forms to Dentrix

    What pain points/suggestions does the office have?
    When exporting forms to Dentrix they want the columns to be organized between yes answers and a column for No answers

    2 votes

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  3. Form Reversion Suggestion for Onboarding: Restore Previous Versions and Recent Reverts

    What department are you in?

    Onboarding

    Which Feature does this pertain to?
    Forms

    What area of the Feature?
    Form Builder/Editor

    What pain points/suggestions does the office have?
    Suggestion from our amazing Dan in Sales! Giving our customers the ability to 'revert' back to prior versions of their forms before edits were made by the office. Also, I would add the ability to go back to the most recent version if they do revert a form.

    2 votes

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  4. User Feedback on Desktop App Password Length Requirement

    What department are you in?

    Onboarding

    Which Feature does this pertain to?
    Desktop App

    What area of the Feature?
    Creating Password

    What pain points/suggestions does the office have?
    There was recently an update to require the password for users to be 15 characters log when they create their user with Weave. Most office I talk to at this point complain about the length requirement being excessive.

    2 votes

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  5. "Feedback on Desktop App Password Requirements from Onboarding Department"

    What department are you in?

    Onboarding

    Which Feature does this pertain to?
    Desktop App

    What area of the Feature?
    Password

    What pain points/suggestions does the office have?
    Office does not like the character requirements for the password saying it is too long and complex

    2 votes

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  6. "Add Logo/Photo to Auto-Reminders for Onboarding Messaging Feature"

    What department are you in?

    Onboarding

    Which Feature does this pertain to?
    Messaging

    What area of the Feature?
    Reminders

    What pain points/suggestions does the office have?
    The office would like to be able to add a logo or photo to auto-reminders.

    2 votes

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  7. "Office Requests to Add Logo/Photo to Messaging Reminders in Onboarding Dept"

    What department are you in?

    Onboarding

    Which Feature does this pertain to?
    Messaging

    What area of the Feature?
    Reminders

    What pain points/suggestions does the office have?
    The office would like to be able to add a logo or photo to auto-reminders.

    2 votes

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  8. Add Google/Facebook Logos to Top Priority Review Button for Clarity

    What department are you in?

    Support

    Which Feature does this pertain to?
    Reviews

    What area of the Feature?
    The link landing page. (Where the Review options are shown, where the link goes when clicked)

    What pain points/suggestions does the office have?
    I have an office that is calling back on this & was unable to navigate the feedback portal and submit a request. They have issue with the top priority review service not clearly showing a logo/branding that it is through Google/Facebook.
    They would like to see the Google/Facebook logo added to the "Write Recommendation/Review" button to clearly show that…

    2 votes

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  9. Direct Scan to Fax: Streamlining Document Workflow for Support Team

    What department are you in?

    Support

    Which Feature does this pertain to?
    Fax

    What area of the Feature?
    Documents

    What pain points/suggestions does the office have?
    The office advised that having to scan documents to their desktop and then having to attach documents in the Weave Desktop App can be cumbersome. They were wondering if it would be possible to make it so that they could scan documents directly into the Fax feature on the desktop app to save them that step.

    2 votes

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  10. "Enhance Weave: Access & Automate Unscheduled Patient List for Follow-Ups"

    What department are you in?

    Support

    Which Feature does this pertain to?
    Messaging

    What area of the Feature?
    Lists

    What pain points/suggestions does the office have?
    Dentrix has several crucial built in patient lists. One of them is called the "unscheduled list". This is a catch all list where patients who missed, broke, or postponed their appointment indefinitely get added to. Currently there is no way to access that data from weave (yes i am aware of marketing campaign and filters and no it can not be done). There should be an easy way to access the patients on this…

    2 votes

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  11. Admin Role & Photo Sharing Requests for Team Chat in CSM

    *Product Improvements * submission from <@UDM62KAMU> *What department are you in? * CSM *Which Feature does this pertain to? * Team Chat *What area of the Feature? * Admin Rights *What pain points/suggestions does the office have? * We want to be able to have an admin role that allows that person to view other conversations. We would also like the ability to send pictures in Team Chat. *Is the customer registered on http://feedback.getweave.com|feedback.getweave.com? If so, they might be contacted by a product manager! * No

    2 votes

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  12. Admin Roles and Media Sharing in Team Chat: CSM Dept Requests Improvements

    *Product Improvements * submission from <@UDM62KAMU> *What department are you in? * CSM *Which Feature does this pertain to? * Team Chat *What area of the Feature? * Admin Rights *What pain points/suggestions does the office have? * We want to be able to have an admin role that allows that person to view other conversations. We would also like the ability to send pictures in Team Chat. *Is the customer registered on http://feedback.getweave.com|feedback.getweave.com? If so, they might be contacted by a product manager! * No *Either way, what email do they use? * scottrell16@yahoo.com|scottrell16@yahoo.com *Name of office requester…

    2 votes

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  13. Admin Rights and Image Sharing in Team Chat Requested by CSM

    *Product Improvements * submission from <@UDM62KAMU> *What department are you in? * CSM *Which Feature does this pertain to? * Team Chat *What area of the Feature? * Admin Rights *What pain points/suggestions does the office have? * We want to be able to have an admin role that allows that person to view other conversations. We would also like the ability to send pictures in Team Chat. *Is the customer registered on http://feedback.getweave.com|feedback.getweave.com? If so, they might be contacted by a product manager! * No *Either way, what email do they use? * scottrell16@yahoo.com|scottrell16@yahoo.com *Name of office requester…

    2 votes

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  14. Customize Email Reminders: Add Logo & Edit Feature Requested by Onboarding Dept.

    *Product Improvements * submission from <@U029HSATHUM> *What department are you in? * Onboarding *Which Feature does this pertain to? * Messaging *What area of the Feature? * Email Messaging *What pain points/suggestions does the office have? * Office would like to have their logo as part of the email auto reminders. They would also like to be able to customize the emails themselves instead of having to have me modify them. *Is the customer registered on http://feedback.getweave.com|feedback.getweave.com? If so, they might be contacted by a product manager! * No *Either way, what email do they use? * scottrell16@yahoo.com|scottrell16@yahoo.com *Name…

    2 votes

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  15. Feature Request: Office Customization for Email Auto Reminders and Logo Inclusion in Messaging

    *Product Improvements * submission from <@U029HSATHUM> *What department are you in? * Onboarding *Which Feature does this pertain to? * Messaging *What area of the Feature? * Email Messaging *What pain points/suggestions does the office have? * Office would like to have their logo as part of the email auto reminders. They would also like to be able to customize the emails themselves instead of having to have me modify them. *Is the customer registered on http://feedback.getweave.com|feedback.getweave.com? If so, they might be contacted by a product manager! * No *Either way, what email do they use? * scottrell16@yahoo.com|scottrell16@yahoo.com *Name…

    2 votes

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  16. Product Feedback: Add PDF Attachment Capability to Mobile Faxing

    *Product Improvements * submission from <@U03NMCYS1KQ> *What department are you in? * Support *Which Feature does this pertain to? * Mobile App *What area of the Feature? * Fax *What pain points/suggestions does the office have? * Faxing on mobile still needs to allow us to attach pdf files. *Is the customer registered on http://feedback.getweave.com|feedback.getweave.com? If so, they might be contacted by a product manager! * No *Either way, what email do they use? * nick.e.oldham@gmail.com|nick.e.oldham@gmail.com *Name of office requester * Nick Oldham *What is the office Phone Number? * n/a *Location ID of request * n/a

    2 votes

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  17. "Support Department Requests Mobile App Fax Feature to Include PDF Attachments"

    *Product Improvements * submission from <@U03NMCYS1KQ> *What department are you in? * Support *Which Feature does this pertain to? * Mobile App *What area of the Feature? * Fax *What pain points/suggestions does the office have? * Faxing on mobile still needs to allow us to attach pdf files. *Is the customer registered on http://feedback.getweave.com|feedback.getweave.com? If so, they might be contacted by a product manager! * No *Either way, what email do they use? * nick.e.oldham@gmail.com|nick.e.oldham@gmail.com *Name of office requester * Nick Oldham *What is the office Phone Number? * n/a *Location ID of request * n/a

    2 votes

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  18. Feature Request: Timed Patient Review Requests in Mobile App

    *Product Improvements * submission from <@U03NMCYS1KQ> *What department are you in? * Support *Which Feature does this pertain to? * Mobile App *What area of the Feature? * Reviews *What pain points/suggestions does the office have? * I would love a feature in the “Reviews” section that would allow me to pick which patients we send reviews to, and at what specific time (7pm each night) *What would solve their pain points/suggestions? * n/a *Is the customer registered on http://feedback.getweave.com|feedback.getweave.com? If so, they might be contacted by a product manager! * No *Either way, what email do they use?…

    2 votes

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  19. Insurance Verification

    PLEASE put the insurance companies back in alphabetical order!! The order of payer number is just ridiculous. No one looks it up by number. And post an update information BEFORE you do the changes so we don't freak out when there is a major change and we have to call in and waste time finding out that it was an update and we weren't informed about it prior. We could have told you it was a stupid idea.

    2 votes

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  20. More notification options

    We are hoping that it might be possible to add:

    Contact Lens Trial
    Frame Only

    to the already populated Eyeglass and Contact Lens. We need specific things for these notifications.

    2 votes

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