Desktop App
1409 results found
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Federal Holidays Should Be Open On Online Scheduler
Hello,
I received this message from weave support:
"So all federal holidays will be blocked off. You will want to submit a feature request to look into having that changed. We do apologize. For the Saturday you closed, you will want to block off the calendar or schedule ‘fake’ appointments that will take up those time slots."
"Go to the feedback section found in the weave app under menu then ‘feedback’ & submit there"We are open on almost all federal holidays and we would please like for those days to be open on the online scheduler. We can block…
2 votes -
Neo veterinary integration
would like integration with Neo veterinary software
2 votes -
Online scheduler
The online scheduler does not work properly for our office, the tier 2 team suggested we put in a request for a feature so that the availability of the hygienist shows when as well as the doctor, so the sync needs to be changed from Open Dental to Weave
2 votes -
More phone numbers
We have a lot of contacts that have more than two phone numbers. We have spouse mobile numbers for example. Maybe just add a column in the CSV transfer for "other phone".
2 votes -
Dismiss vs Ignore Chat Options
Add a 3rd option to dismiss messages you've read without opening to view. Would be useful for the quick yes/no answers.
2 votes -
Drop and Drag Reschedule appointments. Has been working now it is not.
When rescheduling appointments. In the past if we dragged and dropped patient appointments it did work. Now it is not working. Evan the tech has asked me to ask for this to work again in the feedback section. Please vote yes to restore this important feature.
2 votes -
Hold Music - more options to utilize multiple media library items
Would like more customization options to use multiple items from media library with Hold Music. Example: we have different topics that we have different doctors and other team members record messages on and we would like the option to combine different messages and switch out the order, etc instead of having to have those recorded as a single media file
2 votes -
Private Reviews Need Reply Options
As it stands right now the private reviews let the reviewer know that the review can only be seen by the office, but it doesn't tell the reviewer that the office cannot respond to private reviews. Office is wanting to know if either there can be an option to respond to private reviews or if we can change the text on what is said after leaving a private review to include that the office cannot reply to the review.
2 votes -
Download photos to jpg file
Any photos that are sent via text can only be downloaded as a png file. Eaglesoft does not recognize that file. I would like the option to change the file to either a jpg or pdf when downloading. Thank you!
2 votes -
Payment Request Cancellation
It would be helpful if we could cancel a payment request through the desktop app.
2 votes -
Fax cover sheet add logo
Office would like the ability to add customizable logo to cover sheet
2 votes -
Auto-archive messages after set time
Office would like Messages auto-archived (or automatically moved to "All" tab) after a set time-period (like 3 days or a week).
2 votes -
In the team chat, it would be great if there was a way to flag or mark messages to show the rest of the team that another team member has it
In team chat, in would be great if there was a way to indicate that someone else is taking care of a particular message, such as, marking or flagging that particular message.
2 votes -
Hold times and calls dropped when placed on hold report
We need to know the average length of hold times, the longest someone is placed on hold, and if a caller hangs up when placed on hold.
The missed call report only gives us one part of the story. I need to know if my staff members are simply placing patients on hold to avoid a high missed call rate.
2 votes -
WIV: Additional Integration Functionality
Typically this means allowing for more detailed writebacks from the eligibility report
2 votes -
New Integrations with Insurance Verification
Could be additional integration functionality OR just a new PMS added for auto-verification support
2 votes -
Alerts for Med History on acct
When you submit a weave form medical history no alerts are posted to the account for the medical problems they have. Mconsent previously did create that alert manually. So that when the pt profile on Eaglesoft is opened it pops up with alerts for what medical problems they have. It would be ideal if this feature is added to weave forms.
2 votes -
Include all Appointment Times for Patient
Currently only 1 appointment reminder is sent out to a patient per day. This may not include all their appointment times. Sometimes it only sends the later appointment and people forgot they made an earlier one so they miss it. Offices would love to see a drag and drop TIMES tile for the individual text template.
2 votes -
pull Eaglesoft SIP list to quick fill
I am not sure why the quick fill list does not read the Eaglesoft patients marked SIP (sooner if possible). It is extremely redundant to have to manually add patients to the quickfill on desktop app, and then I don't know if the patients in quickfill app are staying current, or being removed after Tx complete.
2 votes -
Inserting correct name in text messages (ie in Pediatrics when you want the name of the person scheduled not the responsible party.
When selecting the patient and then selecting to send message, if we use a template, or create a new template, it is inserting the name of the responsible party, not the patient. This is not helpful. Would like to have more options for drag and drop, such as the desired patient, a signature line for the texting, or a specific form other than the wellness form.
2 votes
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