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1465 results found

  1. OS Integrated Calling

    Most other phone systems allow OS integration for click to call on any phone number. Weave should add the option to be the default phone dialer for the OS.

    1 vote

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    0 comments  ·  Integrations  ·  Admin →
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  2. Email History

    Just like how you can see all the text messages being sent to a patient. We need one for emails too. We need to see the actual email being sent with the date stamp, time stamp, who sent it, and was it deliver or not.

    1 vote

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    Started  ·  0 comments  ·  Email  ·  Admin →
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  3. Adding Contacts through Text Message on Desktop App

    Adding/saving contacts on the computer and not just through the mobile app. Not sure why on the app I can save a contact through a text message but not on the computer.

    2 votes

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  4. Mobile App Voicemail

    We would love to be able to see all the different voicemail boxes in the mobile app just like it displays on the desktop app. I attached a photo.

    1 vote

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    0 comments  ·  Phones  ·  Admin →
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  5. FORM IDEA

    When sending patient forms thru messaging I would like to write the tooth # in the treatment space so patient knows what they are consenting to.

    3 votes

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    0 comments  ·  Forms  ·  Admin →
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  6. Date and Time sent printed onto Incoming Faxes

    Allow us to see the date, time, incoming fax number, etc. on the incoming faxes we receive from other offices.

    2 votes

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    0 comments  ·  Fax  ·  Admin →
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  7. Review and Respond

    It would be very helpful if there was a direct link from the patients' reviews (not the Google or FB) to the patient's text option so it would be easy to respond to their review! :)

    1 vote

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    0 comments  ·  Reviews  ·  Admin →
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  8. See notes from PMS

    Dr. Would like to see a patients notes from the PMS while out of the office.

    1 vote

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  9. multiple ful

    With birthday reminders, it would be super beneficial for us to have it pull like the new "appointment reminders" where it uses all numbers on file as we have patients who are children with their parents phone numbers on there. But lots of the parents are split families so we would like the birthday to get to everyone possible!

    1 vote

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  10. Have files for text storage or departments in the general mailbox (same pone number )

    Have files for text storage or departments in the general mailbox (same pone number )

    1 vote

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    0 comments  ·  Text Messaging  ·  Admin →
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  11. To be able to quick add a phone number/name to a contact list directly form a message, email , or voice mail

    To be able to quick add a phone number/name to a contact list directly form a message, email , or voice mail

    1 vote

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  12. User (employee) login history and reporting - Security Monitoring

    There is no way to monitor for unauthorized access to Weave. Would be very useful to see login and password change history for users.

    It would be even more useful to schedule these reports to be emailed periodically and even more useful to set up rules in order to detect unexpected activity. For example, if Weave is accessed in the off-hours or from IP address not previously used.

    4 votes

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    1 comment  ·  Settings  ·  Admin →
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  13. online scheduling Eaglesoft is useless

    As currently functioning, online scheduling is useless. It doesn't not sync with Eaglesoft to show available appts. Please do a temp fix that will show all appts are open so patients can at least have an option to schedule.

    4 votes

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    3 comments  ·  Schedule  ·  Admin →
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  14. Weaveneeds to import the chat info. from the texts into the commlog/chart automatically.. this extra step to go select each is awful!

    Weave needs to import the chat convo/info. from the texts into the commlog/chart automatically.. this extra step to go select each is awful and way too clunky and cumbersome for the ease of this app. It leaves o too many opportunities open for missed info and missed records.

    1 vote

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    0 comments  ·  Chat  ·  Admin →
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  15. Option for Patient Update Forms

    We considered a solution for our patients who dislike updating forms, which is unfortunately required by law. One idea we had was to provide an option for established patients to forward their most recent form submission and simply mark "nothing has changed" at the bottom of the form or edit the pre-filled information with the updated details, instead of starting from scratch every time.

    8 votes

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    0 comments  ·  Forms  ·  Admin →
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    Dr. McCardle and team, 


    Thanks for your valuable feedback. I'm glad to inform you that our upcoming Forms update will address this issue. Very soon, established patients will be able to easily verify pre-filled information, make changes if any, and submit the forms quickly. 


    We'll be running a closed, invite-only beta shortly. Please get in touch with our team if you're interested in trying out this solution before it's generally available. You may simply reply to this email to be included in this invite-only beta.

     

    Best,

    KJ


    GPM, Weave

  16. Quick Glance for Sent Appointment reminders

    Previously on Weave you could look at the schedule for the next day and see who was notified via text (they had a message bubble next to there name), if you needed to call because they had a landline (had no message bubble), or they opted out of text messaging(had an X in the message bubble). I think that was a great tool that was helpful for us to get those alternative notification out to those patients if needed.

    Now all patients have the bubble next to their names even if they have landlines. So we don't actually know if…

    1 vote

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    0 comments  ·  Text Messaging  ·  Admin →
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  17. View Production Scheduled On Weave App

    I'd like to be able to see what we have scheduled in productions. That would include Daily, Weekly and monthly.

    1 vote

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    0 comments  ·  Analytics  ·  Admin →
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  18. Notification Sounds for Incoming Team Chat Messages

    Can you implement audio alert when there is a new message?

    2 votes

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    Request Received  ·  1 comment  ·  Chat  ·  Admin →
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  19. 1 vote

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  20. Put prescribing doctors name on prescription tab would help in group practices

    Currently quickest way I've found to see which doctor wrote the Rx is to go to prescription tab and print prescription to see who wrote it. Why not just show w/date who signed it?

    1 vote

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    0 comments  ·  Advanced Filters  ·  Admin →
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