Legacy Desktop App
1466 results found
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See users that are logged in
It would be a lot more efficient if we could send messages to users that are logged in. I have 50 co-workers across 2 locations and being able to see who is logged in with be awesome!
1 vote -
"Support Dept's Input: Improve Scheduling Tab to Show Exact Appointment Times & Lengths for Better Team Coordination"
What department are you in?
Support
Which Feature does this pertain to?
Scheduling Tab
What area of the Feature?
Appointments (in both scheduling tab and pt profile)
What pain points/suggestions does the office have?
Office wants it to: "have TIME of appt on your weave not just the day of next appt .
Need TIME and LENGTH of appt.
On our end it SHOULD show START time and END time of appt so all team members know if we can schedule more pts in Between pts .
As of now we cannot tell"2 votes -
"Support Department Seeks Productivity & Rescheduling Analytics in Admin Portal"
What department are you in?
Support
Which Feature does this pertain to?
Admin Portal
What area of the Feature?
Analytics
What pain points/suggestions does the office have?
would like provider productivity and rescheduling added to analytics. Their previous provider offered this and it's something that they "really need"2 votes -
Improving Weave's Recall List: Filter by Recall Type for Better Clarity
What department are you in?
Onboarding
Which Feature does this pertain to?
Desktop App
What area of the Feature?
Recall Lists
What pain points/suggestions does the office have?
This office was concerned that they aren't able to filter the Recall List in Weave by the Recall Type. They found that the Recall list was very confusing for this reason bc a patient might be overdue for Panorex (X-Rays), but not overdue for Prophy and they don't necessarily care about all recall due dates equally.2 votes -
"Enable 2FA for Sensitive Data Access in Desktop App's Security Feature"
What department are you in?
Onboarding
Which Feature does this pertain to?
Desktop App
What area of the Feature?
Security
What pain points/suggestions does the office have?
This group is wanting the ability to turn on 2 factor authentication for staff whenever they are going to access sensitive info (more specifically payment info).2 votes -
Use Weave Desktop App on Chrome Books Requested by Onboarding Dept
What department are you in?
Onboarding
Which Feature does this pertain to?
Desktop App
What area of the Feature?
Desktop App
What pain points/suggestions does the office have?
This office would like to use the Weave Desktop app on Chrome Books.2 votes -
Numbers in dentrix in weave
Please fix how the weave program chooses a name for a number in dentrix. We are constantly sending forms to patients and it will "choose" a name and send the form to that person, even if they are younger, a child, or non-patient.
2 votes -
Appointment Reminders Sent for Canceled Appointments in Weave: Office Feedback and Suggestions
What department are you in?
Support
Which Feature does this pertain to?
Integrations
What area of the Feature?
Schedule Appointments within NexTech
What pain points/suggestions does the office have?
When the office cancels an appointment within NexTech, they cut and paste the patient's information on a new date and reschedule the appointment, but they started to notice that if they do that, Weave will still send the appointment reminders for those appointments that were "canceled/removed" . The system is taking that action like if they were rescheduling and not canceling the appointment. Office says that if they just cancel the…2 votes -
Expanding WIV Feature to Optometry Vertical Based on Office Feedback
What department are you in?
Support
Which Feature does this pertain to?
WIV
What area of the Feature?
Office wants us to expand to the Optometry Vertical
What pain points/suggestions does the office have?
Optometry office would like to be able to use this feature.2 votes -
Eaglesoft Auto-Fill: Enable Editable DOB/Name Details in Patient Forms
What department are you in?
Support
Which Feature does this pertain to?
Forms
What area of the Feature?
Auto-Fill for Eaglesoft
What pain points/suggestions does the office have?
Office wants to be able to edit DOB/Name/etc details and have them writeback to Eaglesoft. Currently those auto-pull to the patient's form but do not allow for editing if a detail is wrong.2 votes -
Patient Info Forms Creating Duplicate Profiles in System
What department are you in?
Support
Which Feature does this pertain to?
Forms
What area of the Feature?
Writebacks
What pain points/suggestions does the office have?
Office has a form specifically for when a patient needs to update their information such as phone number or address change. When patients fill these forms out and send them back in, it duplicates their profile instead up updating the information. This is frustrating because it's making them have to go in and delete multiple profiles over and over again.2 votes -
"Prevent Duplicate Profiles: Optimize Form Writebacks for Patient Info Changes"
What department are you in?
Support
Which Feature does this pertain to?
Forms
What area of the Feature?
Writebacks
What pain points/suggestions does the office have?
When patients move or change their phone number but are still active patients, forms should not create a whole new patient profile for those patients2 votes -
"Customize User Roles to Restrict Access in Desktop/Mobile App"
What department are you in?
SupportWhich Feature does this pertain to?
User FunctionalityWhat area of the Feature?
Desktop/Mobile app
What pain points/suggestions does the office have?
They would like to have the user roles hide/block apps on the desktop or mobile software so that staff doesn't go around opening things. Or have the ability to toggle things on/off, like mobile app access, for the same reasons.
i.e. Hiding fax from the staff members that don't need to manage the fax queue, or hide payments from everyone except the payments users.2 votes -
Exploring API Integration with Weave for Asana and Trello
What department are you in?
SupportWhich Feature does this pertain to?
IntegrationsWhat area of the Feature?
API/iPaaS Platform system with WeaveWhat pain points/suggestions does the office have?
Working with a potential customer at a show, he wanted to know if we're looking at providing an API connection to pull information from Weave to send to Asana and Trello. He mentioned iPaaS Platform systems and the fact that we're already cloud-based. He's curious if that's something that we're looking at providing in the future.2 votes -
Inactive status patients need reminders too please and thank you ;)
We are an orthodontic practice who have many "inactive status" patients who call years after because of a broken or lost retainer who need to come in one time for an appointment and their status is not changing but they still need to get reminders of their appointments. We would also like the option of looking them up if we want to. Why is the option to toggle it on and off if we can't see them either way? :(
1 vote -
LEGAL ISSUE
As of right now, there is a LEGAL issue which has been created from me transferring over to weave. I currently cannot use any of my consent forms. There is no functionality for the doctor to edit a field (i.e. put the procedure being done) then having the patient sign. The suggestion that was provided was I have the patient sign and then sent to me for review/edit. This is ILLEGAL. I cannot edit fields once the patient has signed. This is with literally every and any contract in the United States. I already had some patients question me why…
1 vote -
Track individual sent messages
Have a screen where you can see all your personal sent texts. I work with multiple people in a doctors office and when trying to reschedule appointments within multiple time slots it's hard to find my own texts in chronological order. Yes I could search their individual name but I wouldn't be able to see what time slot I offered to the previous person etc.
2 votes -
Notification for separate Parents
I believe the feature for children notifications is underwhelmed.. i see it being beneficial for both parents to receive their children's appointment reminders, notifications, etc. Say example the parents are divorced, if only one parent is listed on the account for the children how would the other parent be in the loop? This seems to be somewhat of a flaw.
1 vote -
Customize family module for communication purposes
The family module currently pulls according to what it shows in the office's PMS but sometimes the family will want a different person named as the Person of contact on behalf of their family. It would be wonderful if we could customize their family module in Weave! Especially so that when sending forms on behalf of a dependent through the patient profile you can influence who will actually be sent the link.
1 vote -
Feedback Forum
to be able to login to feedback forum without having to post an idea first. That is a great way to keep customers coming back to check status and see other updates.
1 vote
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