Legacy Desktop App
1466 results found
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Calendar/notes
To have personal Calendar on Weave desktop app to be able to put in appointments or upcoming events. Also would like a "notes" bubble for us to put in needed info by each login
1 vote -
time stamp in eaglesoft
Eaglesoft Time stamp date as to when appointments are confirmed/cancelled
1 vote -
More Departments
Can we increase the number of Departments to 10? We are maxed out at 7 and need to add 2 more.
1 vote -
Add Specific Patient Selection to Desktop App's Bulk Messaging
What department are you in?
SupportWhich Feature does this pertain to?
Desktop AppWhat area of the Feature?
Filtering for Bulk Messaging in the ScheduleWhat pain points/suggestions does the office have?
We are able to select specific patients we want to send a bulk message to through the mobile app, but on the desktop app you can only filter by status, practitioners, operatories, and data sources.
It would be beneficial to add the option to select specific patients on the desktop app as well rather than using the mobile app2 votes -
Caller ID Confusion: Separate Personal and Work Numbers for Accurate Patient Identification
What department are you in?
SupportWhich Feature does this pertain to?
PhonesWhat area of the Feature?
Patient NumbersWhat pain points/suggestions does the office have?
The office has multiple groups of Patient that share the same work place and as such when they call in the caller ID is showing the wrong Patient. They want the options to have caller ID pick only from Personal or Work in Denrix2 votes -
Auto delete landline text notifications ("Send failed: destination does not accept texts - check the number and try again")
Our messages get so bogged down with auto replies like this. Then it takes our office staff 10+ min just to sort through the auto replies for the day and delete them. There's never a single one that i wish to keep for any reason. Mostly telemarketers and banks trying to get me to borrow money as a business owner. I would love to auto-archive these message to save our staff time/sanity during their day. As our practice grows it just gets worse.
1 vote -
Allow online scheduling to show certain times for certain appointments
When they select an appointment type, it will only show them appointment time slots for that type. Allow us to modify what appointment times are available for certain appointments.
1 vote -
Using schedule link for bulk and individual txt msgs
We would like to use the schedule link in bulk texting and individual text.
1 vote -
Prevent Sync Errors: Restrict Special Characters in Forms for OfficeMate Compatibility
What department are you in?
SupportWhich Feature does this pertain to?
FormsWhat area of the Feature?
Syncing/Answer Field catagoriesWhat pain points/suggestions does the office have?
Office has OfficeMate, and also a few customers that accidentally put things in wrong answer fields (like phone number in middle name field), and would like to make it so special characters cannot sync to OfficeMate in wrong field, as it completely messes up Officemate/makes them unable to use Officemate (according to office).2 votes -
Request for Temporary User Setup Without Personal Emails
What department are you in?
SupportWhich Feature does this pertain to?
User FunctionalityWhat area of the Feature?
Adding UsersWhat pain points/suggestions does the office have?
They want to set up temporary users and not have to use their personal email.2 votes -
Bulk Payment Reminder Feature Suggested for Desktop App
What department are you in?
SupportWhich Feature does this pertain to?
Desktop AppWhat area of the Feature?
PaymentsWhat pain points/suggestions does the office have?
Office is suggesting that we implement a feature where they can send a bulk reminder text to patients for payment links instead of having to do it one by one.2 votes -
Bulk Payment Reminder Texts for Desktop App
What department are you in?
SupportWhich Feature does this pertain to?
Desktop AppWhat area of the Feature?
PaymentsWhat pain points/suggestions does the office have?
Office is suggesting that we implement a feature where they can send a bulk reminder text to patients for payment links instead of having to do it one by one.2 votes -
In-App Notice for Poor Internet Connection to Aid Users in Diagnosing Call Quality Issues
What department are you in?
OnboardingWhich Feature does this pertain to?
Desktop AppWhat area of the Feature?
Top of interface of the desktop app (and maybe mobile app, if feasible)What pain points/suggestions does the office have?
Like many apps, it would be helpful to customer to have an in-app notice when the internet connection is poor and affecting app/phone usage. Doing so can help them connect understand that the call quality issues they're experiencing is tied to network performance and not hardware issues.2 votes -
Title: Support Dept struggles to access full list of Wellness Form returns due to page limit in portal.
What department are you in?
SupportWhich Feature does this pertain to?
FormsWhat area of the Feature?
Wellness Forms: not Digital FormsWhat pain points/suggestions does the office have?
Found in Portal<Customers<Wellness Forms, they cannot see more than 30/a couple pages of the returned Wellness Forms, and they see over 80 patients a day, so they aren't able to see all the returned Wellness Forms.2 votes -
Request for Chromebook-Compatible Desktop App for Onboarding Department
What department are you in?
OnboardingWhich Feature does this pertain to?
Desktop AppWhat area of the Feature?
Work on ChromebookWhat pain points/suggestions does the office have?
The office would like a version of the desktop app that works on Chromebooks2 votes -
Issues with Desktop App Color Scheme and Message Highlighting
What department are you in?
SupportWhich Feature does this pertain to?
Desktop AppWhat area of the Feature?
Color SchemeWhat pain points/suggestions does the office have?
Doesn't like the colors. Trying to highlight messages when copy and pasting is difficult as you can't see the highlight2 votes -
Admins Need Ability to Track Staff Training Progress in User Functionality
What department are you in?
OnboardingWhich Feature does this pertain to?
User FunctionalityWhat area of the Feature?
TrainingWhat pain points/suggestions does the office have?
The office would like for Admin's to have the ability to be able to track the progress of the other staff member's training.2 votes -
scheduling
We are current using the application for our clients to request appointments online. Right now, Weave only allows a client to request 3 specific times for their appointment at our chosen increments. This leads to a lot of appointments being requested that are not available on our schedule. Since Avimark does not have Weave integration at this time, it would be much easier to have clients request a date and a range of times that would work for them. This way we won't have to constantly reach out to them if their chosen times do not work.
2 votes -
Appointment Reminders as Preferred Commuinication Method
Appointment Reminders should automatically be sent as a text or email according to the patient's specified Preferred Commuinication Method. We have a way to select Preferred Communication Method in our EMR (Crystal PM) this should write to Weave. Also, if the first method fails (we send out a text reminder) the should automatically get an email reminder.
1 vote -
Streamline Patient Form Filling: Select Multiple Forms Without Re-entering Info
What department are you in?
SupportWhich Feature does this pertain to?
FormsWhat area of the Feature?
KioskWhat pain points/suggestions does the office have?
Office sometimes needs multiple different forms filled out, but not ones they can create a packet for, since it's different forms every time by patient.
They want to see the ability to select multiple forms/packets for patient to fill out without having to enter the patient's info (to sync to pt account) more than once.2 votes
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