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Legacy Desktop App

How can we improve Weave's Legacy desktop application when we bring features to the new Weave application?

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1478 results found

  1. Weave Payment Check Scanner

    Check Scanner that is compatible with the weave terminals

    4 votes
    1 comment  ·  Payments  ·  Admin →
    How important is this to you?
    Request Received  ·  sean.foster responded

    Thank you for submitting your feedback!


    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.


    Again, thank you for taking the time to help us make our products better.


    If you need help with any issues immediately, I would recommend reaching out to our support team at:


    www.weavehelp.com.


    Thank you, and we look forward to working with you in the future.


    -Your Friends at Weave.

  2. custom batch time on Weave payments

    Being able to set a custom time for payment batching is crucial. We are not here after 6pm at night, so to have payments run after business hours means they aren't posted to our practice management system. Then, my bank deposit doesn't match my end of day report.

    2 votes
    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

  3. customize review request landing page

    We would like to be able to customize the wording and logo on the landing page weave is providing for review requests. We plant a tree with every review we receive and would like to let patients know #1 that we do this, and #2 how many trees we have planted so far (We would want to update this monthly)

    1 vote
    0 comments  ·  Reviews  ·  Admin →
    How important is this to you?

  4. Automatically send forms

    auto send forms

    0 votes
    Request Received  ·  1 comment  ·  Forms  ·  Admin →
    How important is this to you?

  5. phone analytics

    Hi there, we would like to see a feature for phone analytics section to differentiate normal calls vs duplicate calls. For example: patient calls the office and no one answers. Same patient calls back again in 5 seconds. Is there a way to see those and remove them from the overall incoming numbers received to get more accurate stats? Thank you.

    4 votes
    0 comments  ·  Analytics  ·  Admin →
    How important is this to you?
    Request Received  ·  sean.foster responded

    Thank you for submitting your feedback!


    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.


    Again, thank you for taking the time to help us make our products better.


    If you need help with any issues immediately, I would recommend reaching out to our support team at:


    www.weavehelp.com.


    Thank you, and we look forward to working with you in the future.


    -Your Friends at Weave.

  6. Save us time

    Please save us time. You could have used the same login instead of asking me create a new login.

    Also I don't want to delete patients from the quick fill list one b one. If I want to clear the whole list I want to be able to do it in one click.

    Also I would love to have more than 2 custom messages.

    Thanks!

    1 vote
    0 comments  ·  Desktop Client  ·  Admin →
    How important is this to you?

  7. Weave Payment App

    Please put the patients names in alphabetical order or date order so when a patient calls we do not have to search for $100 on May 5, 2022 and go through all the patients that paid for that day.

    1 vote
    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

  8. Have Desktop app clear cache regularly on its own

    I've noticed that clearing the cache seems to be the recommendation for several recently-reported problems. Maybe that should be something that happens automatically every so often, so it doesn't have to be done manually(?). (Idea as given by client)

    1 vote
    0 comments  ·  Desktop Client  ·  Admin →
    How important is this to you?

  9. Intra-office call logs

    It would really be helpful to be able to access call logs between office extensions. Both call logs and call recordings.

    3 votes
    0 comments  ·  Phones  ·  Admin →
    How important is this to you?

  10. online scheduling

    Weave is connected with our Website so that patients can request appointments. It's becoming a nightmare that unfortunately, I don't know who to connect with to get it rectified. It seems to be showing days that we're closed as well as times that are not available at all and we're having to deal with angry patients. I'd love to get some help on this issue but I have no idea who to talk to since you don't give phone numbers. Help please?
    Thank you! Rebecca

    9 votes
    Started  ·  3 comments  ·  Schedule  ·  Admin →
    How important is this to you?

  11. Data Sync logs

    Please allow visibility into data sync successes and failures. We have no idea when they occur or if any issues are ever encountered.

    2 votes
    0 comments  ·  Data Sync  ·  Admin →
    How important is this to you?

  12. Video text

    We would love to have the ability to send a short video text through weave like we can pictures.

    26 votes
    9 comments  ·  Text Messaging  ·  Admin →
    How important is this to you?

  13. MOBILE VS DESKTOP

    Would be nice if the desktop and the mobile app had the same capabilities. You can see who you are sending a bulk message to and can click the patients the that you want to exclude on the mobile app but not on the desktop. You can create message templates on the desktop but not on the mobile app.

    7 votes
    0 comments  ·  Text Messaging  ·  Admin →
    How important is this to you?
    Request Received  ·  sean.foster responded

    Thank you for submitting your feedback!

    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.

    Again, thank you for taking the time to help us make our products better.

    If you need help with any issues immediately, I would recommend reaching out to our support team at:

    www.weavehelp.com.

    Thank you, and we look forward to working with you in the future.

    -Your Friends at Weave.

  14. Online Scheduling Demographic Additions

    Having online appointment requests enter date of birth, address, and insurance when scheduling

    18 votes
    Started  ·  5 comments  ·  Schedule  ·  Admin →
    How important is this to you?

  15. COllect Balance

    I would like to be able to edit the message 'collect balance" from the overview.

    2 votes
    1 comment  ·  Contacts / Patients  ·  Admin →
    How important is this to you?

  16. Group Text

    Group texting. We would be using it internally to communicate with our doctors who are on the road and have bad reception. A text makes it to them but chat may not.

    5 votes
    0 comments  ·  Text Messaging  ·  Admin →
    How important is this to you?
    Request Received  ·  sean.foster responded

    Thank you for submitting your feedback!  We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.  Again, thank you for taking the time to help us make our products better.  If you need help with any issues immediately, I would recommend reaching out to our support team at:  www.weavehelp.com.  Thank you, and we look forward to working with you in the future.  -Your Friends at Weave.

  17. Review Widget

    i would like to be able for weave to have a platform or a widget for my reviews, so i can put it on my website .

    14 votes
    Request Received  ·  6 comments  ·  Reviews  ·  Admin →
    How important is this to you?

  18. Option to Remove Birthday Requirement for Text 2 Pay Attachments

    We are a veterinary hopital and we don't typically capture the owner's birthday. However, when sending a text 2 pay request we would like to include the invoice. Your support suggested I just send an additional message with an attachment. However, the attachment would be a PDF and that is not an available type for messaging.

    1 vote
    0 comments  ·  Desktop Client  ·  Admin →
    How important is this to you?

  19. Weave should have their own full office dental software!

    Create your own dental software, such as dentrix, curve.

    1 vote
    0 comments  ·  Schedule  ·  Admin →
    How important is this to you?

  20. Call ID to appear when taken off hold

    It would be nice to be able to see the caller clients info pull up on caller ID when a phone is taken off hold. We are a busy practice that has to put people on hold is a receptionist is not available. When we take them off hold, we are left with no information to work with. Having it pull up on the phone or the computer would be extremely helpful.

    24 votes
    Request Received  ·  9 comments  ·  Phones  ·  Admin →
    How important is this to you?
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