Legacy Desktop App
1466 results found
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Please be compatible with Chrome
Please please please make a mobile desktop app that is compatible with Samsung Chromebook. As an office manager I desperately need the app and cannot on my new computer
6 votes -
Quickfill upgrades
The Quick fil list: We should be able to add tags. and search those tags. So add tags for patients that want morn, or tags for patients that only want certain days.
Also it would be nice to be able to print the quickfil list with names, numbers, and notes.3 votes -
Send the info requested for online scheduling to the office
The current online scheduling system asks for a patients date of birth but does not send that date of birth to the office with the request. It would be nice to have all the patients information to get them scheduled.
Can you add date of birth and insurance to the info requested and sent to the office?6 votes -
Wider Scroll Bar in Weave Desktop
Is there any way to make the scroll bar in the Weave Desktop Client a bit wider? Almost all of our users find it quite challenging to find the "sweet spot" on the bar where you can scroll up and down the page.
2 votes -
Fax sorted by fax dialed, not incoming fax number
Since weave doesn't sort anything by department (yet another idea), we have 15 fax lines coming into one practice. Incoming faxes are listed by "incoming fax number". That doesn't help identify what department/fax number was receiving the fax. We get over 100 faxes per day. It would be nice to identify what department was supposed to receive it - either by listing the fax number, it was sent to, or allowing user to change the "name" of the fax number.
5 votes -
Vision Insurance
Just curious if Weave could pull Vision Benefits for offices.
1 vote -
Payments on Mobile App
Having a payment option work on an iPad for chairside checkouts.
We need to be able to complete payments on our iPad or phone version of Weave as we are looking to do chairside checkouts.
1 vote -
Ability to transfer calls to mobile
Allow transfer from in office phone- out to a mobile phone. This is useful in a situation where a doctor is out of office but needs to take a patient call.
5 votes -
Move Bday notifications to the ALL tab rather than actionable
Our bday text messages fill up our actionable texts daily and I think it would be a better use of our time to have it appear in the "all" tab rather than "actionable". If a patient responds to it then it appears in the Actionable anyway and then we can send them some birthday emojis!! :o)
1 vote -
Team Chat Patient Tag
With Nextech's PracYakker communication, you can tag a patient in a chat message to another staff member, click on the tag and it will take you to the patient's chart. It would be great if somehow this could be done with Weave too.
3 votes -
Credit Card payments during hours of operation
Hello,
Regarding Credit Card Payments:
When we receive credit card payments from our patients after hours it is difficult to reconcile our bookkeeping/accounting.
Would it be possible to put a request into the software development team that when credit card payments are made after business hours, say 5 pm, that they will be credited to patients account next business day?
I am sure other offices are having the same issue and would benefit from this change.
Please note offices have different operation of hours and close at different time. If we can set our own time that would even better.…
1 vote -
Missed Call Analytics Days of the Week Report
I am going through the call analytics and noticed that we are missing an extraordinary number of phone calls comparing each successive month this year. Each month since the beginning of the year, it appears that we are progressively missing more calls to a staggering point of about 60% missed calls to 40% answered in July. For comparison, it was the complete opposite in February with 60% answered to 40% missed. I am trying to determine when we are missing most of these calls through the reports, but it only gives me the time of day when we are missing…
1 vote -
Covid Screening Form
On the Covid Screening form, it would be great if all the words were black, but if they answered YES to any questions, the YES would be in RED!!! to make it stand out
1 vote -
Text Analytics
We would like analytics on text messaging to track how many texts a user has responded to per day. We need this info in order to appropriately assign tasks.
2 votes -
We need to see when a call recording has been deleted-- at least the phone data if not the actual recording. Also, who deleted the info.
I need to be able to see that there was a phone call made or recieved, even if that call recording has been deleted. I also want to know that the recording has been deleted and I want to know by whom it was deleted. This is particularly important since I am currently dealing with the question of whether I may have accidentally deleted a phone call or if a staff member may have deleted a recording in a misguided attempt to hide an error. Since I have already heard the recording I am very much aware that it is…
2 votes -
User level addition
I need to be able to give staff members the ability to edit the phone tree/media without being able to edit/delete/listen to call recordings.
0 votes -
Overdue Recall
It would be great if there is a better way to be able to see who has not received a recall, especially when the patient does not have a cell phone, are overdue, or has opted out of text messages. If there was a PRINT option that we could manually go through the patients and send either a text recall (if available) or mail them a letter reminding them.
3 votes -
Analytics for Managers Only
Hi there,
We are looking to have the access to the analytics only be for managers. What we are finding in our office is that our team members become fixated on those numbers and who is answering more calls than others. It is causing fights in the office and it would be best if only the managers could have access to the analytics. This would be extremely helpful for our office and I am sure other offices as well :)
3 votes -
LISTS NOT HELPFUL
We really would love to be able to filter the reminder lists to only ONE or TWO of our recall options. I am looking at a list full of people that need xrays, but were just in and ACTUALLY DON'T need an appointment, therefore creating more work for me. I can NOT rely on the list. I have to double check EVERY single patient before I send the text....NOT HELPFUL.
0 votes -
Previous Automated Messages Purged
I would love a feature where you could purge automated messages from a previous year so when looking at a patient's messaging history, it is more streamlined.
1 vote
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