Skip to content

New Weave App

How can we improve our new Weave application?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

189 results found

  1. admin control over message signatures

    I want to be able to turn on a signature that all users must use. Many users don't use a signature because they can not be bothered to learn to set one up. I want to be able to set a default office signature that everyone has to use unless they set a different option up.

    2 votes
    0 comments  ·  Admin →
    How important is this to you?

  2. Excel Report for Reminder prompts

    Can we get access to a report that shows all the reminders for vaccines and appointments needed for our client? Like an excel spreadsheet op

    2 votes
    0 comments  ·  Admin →
    How important is this to you?

  3. a text widget like unread voicemails would be great!

    Please add a widget to the dashboard that will allow incoming texts to be seen like the unread voicemails are :)

    2 votes
    0 comments  ·  Admin →
    How important is this to you?

  4. Ability to turn off or customize "Schedule Now" button on emailed recall reminders

    Weave's current email auto messages lack the ability to customize much in their templates. Ideally if we cannot gain full control over the appearance and function of email templates it would be helpful if we could toggle on or off the "Schedule Appointment" button, a lot of offices do not use Weave's appointment request feature as we already have existing online scheduling functionality that could be connected to Weave if emails were made more customizable.

    1 vote
    0 comments  ·  Admin →
    How important is this to you?

  5. Insurance Verification Dolphin Management 11.4

    Right now Dolphin Management 11.4 doesn't sync up and autopopulate the information for insurance verification in Weave desktop app. This results in no real added benefit compared to using our previous insurance verification portal. It doesn't make sense to pay for this service when our other portal is included in our claims submission. The whole point of me switching to Weave for insurance verification is because I was told it integrates with Dolphin.

    1 vote
    0 comments  ·  Admin →
    How important is this to you?

  6. Insurance verification with Dolphin Management 11.4

    Right now Dolphin Management 11.4 doesn't sync up and autopopulate the information for insurance verification in Weave desktop app. This results in no real added benefit compared to using our previous insurance verification portal. It doesn't make sense to pay for this service when our other portal is included in our claims submission. The whole point of me switching to Weave for insurance verification is because I was told it integrates with Dolphin.

    1 vote
    0 comments  ·  Admin →
    How important is this to you?

  7. Open up automatic insurance verification for Dolphin Management 11.4 and newer

    Right now Dolphin Management 11.4 doesn't sync up and autopopulate the information for insurance verification in Weave desktop app. This results in no real added benefit compared to using our previous insurance verification portal. It doesn't make sense to pay for this service when our other portal is included in our claims submission. The whole point of me switching to Weave for insurance verification is because I was told it integrates with Dolphin.

    1 vote
    0 comments  ·  Admin →
    How important is this to you?

  8. Fax Needs Print Preview for Outgoing Faxes

    The legacy app had the option to preview and print outgoing faxes. We need the new app to continue with this function. Can you help? Thanks!!

    1 vote
    0 comments  ·  Admin →
    How important is this to you?

  9. Please enable more team chat notification sound settings.

    The legacy app had a different sound for a direct message versus a group message. I would love that to be an option again or set specific sounds for specific chats. We miss a lot of notifications since migrating to the new weave as we can't tell if its a group msg or direct. We actually missed a lot because there was no warning that the sound would automatically be set to off and just learned today that we can change that.

    1 vote
    1 comment  ·  Admin →
    How important is this to you?

  10. Need to Add Follow Up Reminders

    In the Legacy App, we utilized the follow-up reminders daily in our office. Please bring it back!

    1 vote
    0 comments  ·  Admin →
    How important is this to you?
    Started  ·  AdminPayge Kerman (Senior Director of Product Design, Weave) responded

    Hi Lindsay!


    Good news – this feature is not gone forever. It's under some heavy construction so we can give you something even better. We will soon be releasing our Task Center, which will allow you to do everything you could with follow-ups and more, such as assigning tasks, adding comments, setting due dates, adding a description, and beyond.


    I'll keep you posted as we roll this out!


    Thank you,

    Payge Kerman, Head of Product Design

    Payge.kerman@getweave.com

  11. payment plans

    We have an in office membership plan and there is no way for us to charge just the monthly membership fee. We end up creating a 3 year amount, and it's divided so the monthly charge is correct. Having the option to just have a recurring charge until we cancel would be so helpful.

    Also on that end, if the patients charge does not come out (insufficient funds, etc.), it should not PAUSE the plan, but either try again, or continue the next month. It's so difficult to resume a "paused plan".

    1 vote
    0 comments  ·  Admin →
    How important is this to you?

  12. Search patient by last, first name

    We need the option to search patient by first few letters of last name and first name like we have in the past. It is not time effective to type out complete names to find someone. I can enter Miller and get several hundred patients to choose from but to just type Mil,Ste to find Steven would be nice. Thanks!

    1 vote
    0 comments  ·  Admin →
    How important is this to you?

  13. Booking Site URL Redirect Option and/or Google Analytics Integration for Conversion Tracking Purposes

    I am trying to figure out how to track the Booking Site appointments that are scheduled as a conversion in my Google Ads account. Would it be possible to set up a way to add a redirect link back to our company website once the booking form has been completed so that the event can be tracked on our website?

    If the redirect isn't an option, possibly a direct API integration with Google Analytics would work instead. This would be a huge win for are marketing and reporting!

    Thanks for your consideration.

    1 vote
    0 comments  ·  Admin →
    How important is this to you?

  14. contact list for email campaign

    we are using email campaigns and would love to be able to enter recipients individually like we can with bulk texts, or to be able to select patients individually, rather than uploading a csv or using the create segment option, as the filters provided do not always match the needs we have.

    1 vote
    0 comments  ·  Admin →
    How important is this to you?

  15. Search for tags within calls - not just voicemail

    Would like to be able to sort CALLS by tags - just like VOICEMAILS can be. For instance - I can tag calls to review with staff. Would make the process easier.

    1 vote
    0 comments  ·  Admin →
    How important is this to you?

  16. The ability to recognize new patients in Dentrix before they are activated

    It would be nice if Weave could pull all new patients added in the software regardless of if they have been activated. We prefer to not activate the patient until they arrive, so we are not adding active patients to our count if they never actually become establish. If not active in software they can not be pulled up in Weave at all.

    1 vote
    0 comments  ·  Admin →
    How important is this to you?

  17. Reminder for overdue appointments is not working properly

    The system is not configured properly. Please see message string below. This patient was in for a dental cleaning on 3/31/25. On 4/2/25 she gets a message saying she is overdue for an appointment. It is embarrassing for us and makes it look like we are not on top of things.

    Mar 31, 2025
    Hello Gina! This is Monrovia Family Dentistry. We look forward to seeing you today at 10:30 AM! Thank you!

    Reply STOP to unsubscribe.

    Mar 31, 8:38 AM
    Apr 2, 2025
    Hello Gina, this is Monrovia Family Dentistry. Our records show you are overdue for an appointment.…

    1 vote
    0 comments  ·  Admin →
    How important is this to you?

  18. Schedule in new version far inferior to legacy version

    We became Weave customers 6 years ago, one of the main features that got us to switch from our previous company was the schedule. The legacy schedule showed me which patient was scheduled with which provider. If I have a hygienist call in sick, I could immediately start calling her patients from home to cancel them, without having to go to the office. If we had a patient call or message over the weekend or in the evening with an issue, I could see where my doctors may have an opening to let that patient know right then when they…

    1 vote
    Under Review  ·  0 comments  ·  Admin →
    How important is this to you?

  19. Balancing Payments from Weave is not accurate

    Amount processed on top line of screen, does not match the itemized payments listed below (Screen shots included). The top line states a dollar amount processed. I've totaled the actual payments on the excel spreadsheet imported directly from Weave and the total does not match making it impossible to ensure payments are entered into our system properly. When speaking with support, I've been told that it can take up to 24 hours to deposit--this is not my issue. I'm not concerned about the deposit at this time (though maybe I should be), I'm concerned about not being able to ensure…

    1 vote
    Under Review  ·  0 comments  ·  Admin →
    How important is this to you?

  20. For OVERRIDES, there should absolutely be the option to send to a phone tree (not just a voice mail or forwarding number).

    I don't know how this isn't already possible, but you should be able to forward the call to a phone tree you have set up for vacations or holidays. Why do they have a sophisticated setup for everyday calls, but when you are away there are only two options which aren't so great?

    1 vote
    0 comments  ·  Admin →
    How important is this to you?
1 2 3 4 6 8 9 10
  • Don't see your idea?

New Weave App

Categories

Feedback and Knowledge Base

(thinking…)