Skip to content

Legacy Desktop App

How can we improve Weave's Legacy desktop application when we bring features to the new Weave application?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

1460 results found

  1. Auto Welcome Text & Email

    Is there a way to have an auto welcome text and email go out to a client when a new profile has been created on weave?

    1 vote
    0 comments  ·  Text Messaging  ·  Admin →
    How important is this to you?

  2. Upload forms into Dentrix

    When Patients fill out the forms on the Ipad it should just upload right into Dentrix. It takes too long to download and upload the forms into each patients file.

    5 votes
    0 comments  ·  Forms  ·  Admin →
    How important is this to you?

  3. Bulk Import Contacts to Fax Directory

    I would like to see a bulk import option for importing contacts into the fax directory.

    5 votes
    0 comments  ·  Fax  ·  Admin →
    How important is this to you?

  4. 2 day reminders

    To whom it may concern,

    We have a new text message reminder being sent out 2 business days prior to patients appointments. Everything works great until Thursday and Fridays text messages not out until the weekend. We would like to figure out a way that we can have them sent 2 business days prior to the appointment. We have a new policy in place that requires all patients to confirm 24 hours prior to the appointment or it is cancelled. We have talked to support a few times and they said that weave is not set up that way and…

    10 votes
    3 comments  ·  Text Messaging  ·  Admin →
    How important is this to you?

  5. Ability to transfer calls to mobile

    Allow transfer from in office phone- out to a mobile phone. This is useful in a situation where a doctor is out of office but needs to take a patient call.

    5 votes
    1 comment  ·  Phones  ·  Admin →
    How important is this to you?

  6. Request for Appointment Confirmation Visibility Enhancement

    What department are you in?

    Support

    Which Feature does this pertain to?
    Scheduling Tab

    What area of the Feature?
    Confirmed status of appointments

    What pain points/suggestions does the office have?
    Office would like to be able to see whether a patient confirmed their appointment via text or email. (From a support viewpoint too, this would be super helpful for troubleshooting)

    2 votes
    0 comments  ·  Admin →
    How important is this to you?

  7. "Customer Inquiry: Daily Text Message Analytics for Support Department"

    What department are you in?

    Support

    Which Feature does this pertain to?
    Messaging

    What area of the Feature?
    Analytics

    What pain points/suggestions does the office have?
    Customer would like to know how many texts are sent out daily.

    2 votes
    0 comments  ·  Admin →
    How important is this to you?

  8. Integration Issue with Deceased Pets in Onboarding at Cornerstone

    What department are you in?

    Onboarding

    Which Feature does this pertain to?
    Integrations

    What area of the Feature?
    Deceased Pets

    What pain points/suggestions does the office have?
    Deceased pets if they don't have a death date are pulling into Weave even though they are marked as deceased. These were imported to Cornerstone from another system initially and they came without that deceased date filled out. Cornerstone is newer for this office. There are now hundreds of deceased pets who are being pulled for recalls due to this.

    2 votes
    0 comments  ·  Admin →
    How important is this to you?

  9. We would like for our confirmations to say the day of the week as well as the actual date. example: Wednesday February 9, 2023 at 2:00pm

    We would like our confirmations to include the day of the week as well as the date of the appointment. For example.....We look forward to seeing you on Wednesday February 9, 2023 at 2:00pm. :)

    1 vote
    0 comments  ·  Text Messaging  ·  Admin →
    How important is this to you?

  10. Dismiss vs Ignore Chat Options

    Add a 3rd option to dismiss messages you've read without opening to view. Would be useful for the quick yes/no answers.

    2 votes
    Under Review  ·  0 comments  ·  Chat  ·  Admin →
    How important is this to you?

  11. Become more user friendly!

    New patients are getting kicked out while filling out forms. That is very frustrating to them and does not look good for us. I was told by one of your employees that they cannot refresh the page because that will cause that to happen. You need to make this more user friendly, not all patients are computer savvy, nor should they have to be. Open Dental and mConsent are so user friendly that even my mom (75 years old) was able to use it.

    6 votes
    Planned  ·  1 comment  ·  Forms  ·  Admin →
    How important is this to you?

  12. I wanted to reach out and suggest Weave incorporate a "save the date" appointment reminder for Curve users. I was told that

    I wanted to reach out and suggest Weave incorporate a "save the date" appointment reminder for Curve users. I was told that Curve is the reason that Weave does not offer that option. However, we have used Solution Reach and Lighthouse with Curve and both of those offered an immediate appointment reminder when an appointment was made. So if it works with those 2 softwares and Curve it seems plausible it would work with Weave.

    1 vote
    0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  13. Differentiating Insurance and Non-Insurance Payments in Desktop App's Payment Feature

    What department are you in?

    Support

    Which Feature does this pertain to?
    Desktop App

    What area of the Feature?
    Payments

    What pain points/suggestions does the office have?
    Wants there to be a way to differentiate between insurance and non-insurance payments (namely for when a patient pays with a virtual insurance card).

    2 votes
    0 comments  ·  Admin →
    How important is this to you?

  14. Call Duration Analytics Missing for Single-Location Offices

    What department are you in?

    Support

    Which Feature does this pertain to?
    Phones

    What area of the Feature?
    Analytics

    What pain points/suggestions does the office have?
    Office wants the duration of calls added back to analytics on the app for single-location offices (currently multi-location can see on Portal, but single-location can't).

    2 votes
    0 comments  ·  Admin →
    How important is this to you?

  15. Notification for when appointment reminders stop sending

    A notification is sent to the admin's email or on the weave app alerting the office that their appointment reminders have stopped going out. I was chatting with a multi-office and they mentioned that their appointment reminder had stopped going out and they didn't realize it for like a week which caused a lot of their patients to not show up for their appointments. If they had been alerted then they could have called support to fix it and had fewer no-shows.

    1 vote
    0 comments  ·  Text Messaging  ·  Admin →
    How important is this to you?

  16. Medication reminders

    Automated texts to remind patients to take their medicine. The doctor can set up how often the reminder goes out and can say what the medicine is and how many pills they should be taking.

    1 vote
    0 comments  ·  Text Messaging  ·  Admin →
    How important is this to you?

  17. Have quick fill options available for overdue patients

    We would like the option to be able to add available appointment times to overdue patient messages and the ability in the template to add openings as in quick fill. This way, in addition to our quick fill list, we could reach out with openings to patients on our overdue list.

    1 vote
    0 comments  ·  Lists  ·  Admin →
    How important is this to you?

  18. Take out inactive members from birthday wishes

    The happy birthday messages are sent to all patients, including inactive as the default setting. The default setting should not include inactive. We have had family members upset that they have received best wishes for their family members who are marked deceased in our EMR.

    13 votes
    0 comments  ·  Contacts / Patients  ·  Admin →
    How important is this to you?

  19. Enhancing Reviews & Analytics: Inquiries on Integrating Facebook Ads, Google Analytics, & More

    What department are you in?

    Onboarding

    Which Feature does this pertain to?
    Desktop App

    What area of the Feature?
    Reviews and Analytics feature

    What pain points/suggestions does the office have?
    Client is asking if there'll be integrations with Facebook ADs events, Google Analytics, Google Ads ( as a conversion metric) , Call Tracking Metrics down the road? If so, any ETA?

    2 votes
    0 comments  ·  Admin →
    How important is this to you?

  20. Pain Point: Delayed 10AM CST Sync Affects Appointment Reminders and Schedule Accuracy

    What department are you in?

    Onboarding

    Which Feature does this pertain to?
    Integrations

    What area of the Feature?
    Timing of Daily Sync

    What pain points/suggestions does the office have?
    This office is frustrated that the daily update from Sycle to Weave doesn't occur until 10 am CST for them. This makes it tricky to do any day of appointment reminders and very difficult to know what is the accurate schedule when changes from the previous day don't sync until after they've been in their workday for several hours.

    2 votes
    0 comments  ·  Admin →
    How important is this to you?
1 2 … 42 44 46 … 72 73
  • Don't see your idea?

Legacy Desktop App

Categories

Feedback and Knowledge Base

(thinking…)