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Legacy Desktop App

How can we improve Weave's Legacy desktop application when we bring features to the new Weave application?

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1460 results found

  1. Enable the Birthday field by Default

    When setting up a new contact it would be nice if the Birthday field was already enabled by default rather than having to click "+ Add Field" and selecting birthday to add it to their information.

    1 vote
    0 comments  ·  Contacts / Patients  ·  Admin →
    How important is this to you?

  2. Stay logged into app

    The app (desktop and mobile) automatically logs users off. PLEASE make a way where we stay logged in so we don't have to keep logging in throughout the day to check messages. We don't have time to keep logging in!!

    1 vote
    0 comments  ·  Settings  ·  Admin →
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  3. Write-Back Medical History to Family File Instead of Document Center

    What department are you in?

    Support

    Which Feature does this pertain to?
    Forms

    What area of the Feature?
    Write-backs

    What pain points/suggestions does the office have?
    customer is wanting to know if there is a way for medical history to write back to each family file instead of the document center

    2 votes
    0 comments  ·  Admin →
    How important is this to you?

  4. Federal Holidays Should Be Open On Online Scheduler

    Hello,

    I received this message from weave support:

    "So all federal holidays will be blocked off. You will want to submit a feature request to look into having that changed. We do apologize. For the Saturday you closed, you will want to block off the calendar or schedule ‘fake’ appointments that will take up those time slots."
    "Go to the feedback section found in the weave app under menu then ‘feedback’ & submit there"

    We are open on almost all federal holidays and we would please like for those days to be open on the online scheduler. We can block…

    2 votes
    0 comments  ·  Data Sync  ·  Admin →
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  5. Download Communication Data

    We need to be able to download this patient communication in some form into our system. As a zip file, or something like that. If Weave ever goes out of business, or we switch providers, we lose all of this vital communication between us and our patients. This is actually a critical update that needs to happen ASAP.

    1 vote
    0 comments  ·  Data Sync  ·  Admin →
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  6. Online scheduling request for DOB should also come through on the request

    Weave already asks for the patient's DOB when they are requesting the appointment online, however it does not transfer that information to us when we receive the request. That prompts us to ask the patient AGAIN which, oddly enough, the patient doesn't like!

    3 votes
    1 comment  ·  Schedule  ·  Admin →
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  7. Admins Want User Location Access Editable in Child Accounts

    What department are you in?

    Support

    Which Feature does this pertain to?
    Unify/Multi

    What area of the Feature?
    User > Edit Location Access

    What pain points/suggestions does the office have?
    In the Portal the office wants admins to be able to edit user Location Access in each child account, not just the parent account. Right now they have to add all users to the parent account to be able to easily edit location access. They would like to have the functionality in each child account

    2 votes
    0 comments  ·  Admin →
    How important is this to you?

  8. "Support Dept Requests Printable Analytics Feature for Phone System"

    What department are you in?

    Support

    Which Feature does this pertain to?
    Phones

    What area of the Feature?
    Analytics

    What pain points/suggestions does the office have?
    Office would like the ability to print Analytics. Preferably right from the portal.

    2 votes
    0 comments  ·  Admin →
    How important is this to you?

  9. Call Transfer Feature Needed for Mobile App to Handle Remote Work Challenges

    What department are you in?

    Support

    Which Feature does this pertain to?
    Mobile App

    What area of the Feature?
    Ability to transfer calls to other phones in office

    What pain points/suggestions does the office have?
    They have people working remotely. If they get the call on the mobile app and they need the client to speak with someone else, they end up having to ask the caller to call back in and select a different option. It would make things easier if they had a way to transfer the call from the mobile app to another phone or extension in…

    2 votes
    0 comments  ·  Admin →
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  10. "Pin Latest Desktop App Version ID on WeaveHelp Site for Easy Access"

    What department are you in?

    Support

    Which Feature does this pertain to?
    Desktop App

    What area of the Feature?
    Version

    What pain points/suggestions does the office have?
    It would be nice to have the most recently released (even if staggered release) version ID of the desktop application pinned on the WeaveHelp site or status page.

    2 votes
    0 comments  ·  Admin →
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  11. Expanding Insurance Verification to Eyecare Vertical

    What department are you in?

    Support

    Which Feature does this pertain to?
    WIV

    What area of the Feature?
    Verticals Available to

    What pain points/suggestions does the office have?
    This office would like us to make Insurance Verification open to our Optical/Optomitrist/Eyecare vertical.

    2 votes
    0 comments  ·  Admin →
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  12. payment/auto fill information

    It would be so beneficial & time saving~ When a patient calls in to make a payment, if there was a way to "AUTO FILL" the patient information~ the amount due fills in once we hit the $ symbol. However we need to manually enter name, address, zip and such..

    Just trying to save time.

    Thank you~

    Jodi

    3 votes
    1 comment  ·  Payments  ·  Admin →
    How important is this to you?

  13. Online Scheduling Analytics

    Please add analytics and have them tied to emailing the office. For example: they'd like analytics based around Scheduling requests from Online Scheduling, or when someone clicks on the online scheduler, etc.

    3 votes
    0 comments  ·  Schedule  ·  Admin →
    How important is this to you?

  14. Text to pay by past due days catagories.

    Weave should be able to identify invoices by a past due range and send out text to pay links to a group instead of having to manually sending them all. It should have like a 60-90 day range a 91-120 and a 120+ or something when you select that range it would populate a text to pay for each that can receive text message and send them out as a mass amount.

    1 vote
    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

  15. Mobile App Schedule Issue: Operatories Out of Order

    What department are you in?

    Support

    Which Feature does this pertain to?
    Mobile App - Schedule

    What area of the Feature?
    Operatories and columns in schedule

    What pain points/suggestions does the office have?
    customer and the rest of the users are experiencing on mobile app all of the ops are not in order when going into the schedule icon

    2 votes
    0 comments  ·  Admin →
    How important is this to you?

  16. Security Concern: One Login Used by Multiple Users for Office Logins

    What department are you in?

    Support

    Which Feature does this pertain to?
    User Functionality

    What area of the Feature?
    Logins

    What pain points/suggestions does the office have?
    Actually, it's a pain point from Weave Security perspective.
    There are a good number of offices that use 1 login for all or multiple users.
    This is not secure and can cause problems with functionality.
    We do recommend to offices that they have one unique login per user, but it's often rebuffed.
    Is it possible to limit logins to 1 or 2 devices at a time?

    2 votes
    1 comment  ·  Admin →
    How important is this to you?

  17. Managing User Permissions for Responding to Reviews in Onboarding Department

    What department are you in?

    Onboarding

    Which Feature does this pertain to?
    Reviews

    What area of the Feature?
    Responding to reviews

    What pain points/suggestions does the office have?
    The office would like to be able to dictate which users have the ability to respond to reviews.

    2 votes
    0 comments  ·  Admin →
    How important is this to you?

  18. Custom Patient Profile Sync Feature for Onboarding Forms

    What department are you in?

    Onboarding

    Which Feature does this pertain to?
    Forms

    What area of the Feature?
    Syncing Forms to PMS

    What pain points/suggestions does the office have?
    They'd love if they could select the patient profile it can sync back to. I know this is probably far in the making, but I thought it would be pretty cool if they could.

    2 votes
    0 comments  ·  Admin →
    How important is this to you?

  19. Opt-Out of Payment Emails in Desktop App for Onboarding Department

    What department are you in?

    Onboarding

    Which Feature does this pertain to?
    Desktop App

    What area of the Feature?
    Payments

    What pain points/suggestions does the office have?
    The office would like to be able to opt out of receiving an email every time they collect a payment through Weave.

    2 votes
    0 comments  ·  Admin →
    How important is this to you?

  20. Weave Portal - Safari Compatibility

    The new Weave Portal does not work on Safari anymore, and we cannot access the old portal either. Can we please update the portal so that it is compatible with Safari? Thank you.

    1 vote
    0 comments  ·  Desktop Client  ·  Admin →
    How important is this to you?
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