Desktop App
1458 results found
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Text to pay by past due days catagories.
Weave should be able to identify invoices by a past due range and send out text to pay links to a group instead of having to manually sending them all. It should have like a 60-90 day range a 91-120 and a 120+ or something when you select that range it would populate a text to pay for each that can receive text message and send them out as a mass amount.
1 vote -
Mobile App Schedule Issue: Operatories Out of Order
What department are you in?
SupportWhich Feature does this pertain to?
Mobile App - ScheduleWhat area of the Feature?
Operatories and columns in scheduleWhat pain points/suggestions does the office have?
customer and the rest of the users are experiencing on mobile app all of the ops are not in order when going into the schedule icon2 votes -
Managing User Permissions for Responding to Reviews in Onboarding Department
What department are you in?
OnboardingWhich Feature does this pertain to?
ReviewsWhat area of the Feature?
Responding to reviewsWhat pain points/suggestions does the office have?
The office would like to be able to dictate which users have the ability to respond to reviews.2 votes -
Custom Patient Profile Sync Feature for Onboarding Forms
What department are you in?
OnboardingWhich Feature does this pertain to?
FormsWhat area of the Feature?
Syncing Forms to PMSWhat pain points/suggestions does the office have?
They'd love if they could select the patient profile it can sync back to. I know this is probably far in the making, but I thought it would be pretty cool if they could.2 votes -
Opt-Out of Payment Emails in Desktop App for Onboarding Department
What department are you in?
OnboardingWhich Feature does this pertain to?
Desktop AppWhat area of the Feature?
PaymentsWhat pain points/suggestions does the office have?
The office would like to be able to opt out of receiving an email every time they collect a payment through Weave.2 votes -
Weave Portal - Safari Compatibility
The new Weave Portal does not work on Safari anymore, and we cannot access the old portal either. Can we please update the portal so that it is compatible with Safari? Thank you.
1 vote -
Insurance Verifications Write Back Benefits
It would be extremely helpful for the Verifications to write back the benefit information it populates back into the Patients Chart in Practice Management Software. Even if it was just Maximums, Deductibles and percentages.
4 votes -
Add Logo to Messaging Text Templates for Onboarding Department
What department are you in?
OnboardingWhich Feature does this pertain to?
MessagingWhat area of the Feature?
Sending messagesWhat pain points/suggestions does the office have?
Office would like to be able to attach their logo to text templates.2 votes -
widget improvements
Hello, 2 Requests:
a. please add email address to the widget when it opens in addition to notesb. it would be really helpful to further integration with Nextech so that the name, telephone number and email address upload auto-register into Nextech so that the front office can simply choose the name and then fill to appointment on Nextech with the patient rather than have to create a new registration form which does not have the minimum information to be saved
1 vote -
Payout report with specifics all on one page like Care Credit and others do
Offer a payout report that is searchable by date ranges that shows: Date / Income / Refunds / Fees / Payout with totals at the bottom for that date range. Every month I have to pull up the report by payout date range which is fine but then I have to go into each payout individually to see the specifics. It is very time consuming when I’m trying to balance my checkbook every month. To see all the information on one page and already totaled would be very helpful. I have been told for 3 years you are working on…
1 vote -
We need to be able to send theses out ASAP
We have two complaints/issues with Weave. The first one being how quickly the software updates. We have to wait 24 hours for it to show up on the calendar. I live by a schedule so this is frustrating. Second is not being able to send forms to someone asap. Sometimes we get same day or next day appointments and it takes 24 hours for us to be able to send these out. We should be able to hit a button to send now.
1 vote -
Customizable Two-Part Forms Needed for Dental Procedures
What department are you in?
SupportWhich Feature does this pertain to?
FormsWhat area of the Feature?
Filling out/templatesWhat pain points/suggestions does the office have?
I've seen this with several offices, this is just the most recent:
We need two part forms (especially for Dentist offices that do extractions). So they would have, for example: a template for teeth extraction. Then they would send the form to themself and they could fill out the tooth#, reason for procedure, bp, etc. Then forward it to the pt for final signature and anything else they want the pt to fill…2 votes -
Online scheduler
The online scheduler does not work properly for our office, the tier 2 team suggested we put in a request for a feature so that the availability of the hygienist shows when as well as the doctor, so the sync needs to be changed from Open Dental to Weave
2 votes -
Send the info requested for online scheduling to the office
The current online scheduling system asks for a patients date of birth but does not send that date of birth to the office with the request. It would be nice to have all the patients information to get them scheduled.
Can you add date of birth and insurance to the info requested and sent to the office?6 votes -
Pulling Report of Opt-Outs by date range
Would love a feature that allows us to pull a report to show all patients who have opted out of text messages.
Patient name, date they opted out, etc.I believe you can only see the current or past week of undelivered messages and those who have opted out. If we could see an all-time list, that would be helpful for our in-office systems.
14 votes -
Online Scheduling: Pending Requests Not Blocking Slots
What department are you in?
OnboardingWhich Feature does this pertain to?
Online SchedulingWhat area of the Feature?
Appiontment WritebacksWhat pain points/suggestions does the office have?
When someone requests a time slot, will the slot hold to show someone requested it?
-No, the system is not built to block off requests that are pending2 votes -
Enhanced Reminder Features for Multi-Appointment Patients
What department are you in?
SupportWhich Feature does this pertain to?
MessagingWhat area of the Feature?
Reminders for single-patients with multiple appointmentsWhat pain points/suggestions does the office have?
Office would like to have the ability to add a plural "{times}" box to reminders, or at least make sure the reminders sent for the first time in a day,2 votes -
"Blocking Unwanted Messages: How to Reject Certain Phone Numbers in Office Messaging Feature"
What department are you in?
SupportWhich Feature does this pertain to?
MessagingWhat area of the Feature?
Receiving MessagesWhat pain points/suggestions does the office have?
Office wants to block messages from a certain number from being received/reject messages from certain phone numbers.
They are getting messages and naughty images from a ********** or something and want it to stop.2 votes -
"Office Suggestion: Improve Form Builder to Allow More Flexible Page Compaction"
What department are you in?
OnboardingWhich Feature does this pertain to?
FormsWhat area of the Feature?
Form builderWhat pain points/suggestions does the office have?
Office would like to be able to move things around the page more so that they can compress their forms into less pages.2 votes -
User Experience Feedback: Simplify Fax Sending Process and Reinstate Fax Animation
What department are you in?
SupportWhich Feature does this pertain to?
FaxWhat area of the Feature?
Sending FaxesWhat pain points/suggestions does the office have?
The POC felt that the entire platform is not user-friendly enough, and has too many steps to do simple things like sending faxes. Additionally, she said that there used to be a little animation of a fax going into a fax machine when they would send faxes, and she wants that back so she can feel like the fax is going somewhere.2 votes
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