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Legacy Desktop App

How can we improve Weave's Legacy desktop application when we bring features to the new Weave application?

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1460 results found

  1. Group Text

    Group texting. We would be using it internally to communicate with our doctors who are on the road and have bad reception. A text makes it to them but chat may not.

    5 votes
    0 comments  ·  Text Messaging  ·  Admin →
    How important is this to you?
    Request Received  ·  sean.foster responded

    Thank you for submitting your feedback!  We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.  Again, thank you for taking the time to help us make our products better.  If you need help with any issues immediately, I would recommend reaching out to our support team at:  www.weavehelp.com.  Thank you, and we look forward to working with you in the future.  -Your Friends at Weave.

  2. Review Widget

    i would like to be able for weave to have a platform or a widget for my reviews, so i can put it on my website .

    14 votes
    Request Received  ·  6 comments  ·  Reviews  ·  Admin →
    How important is this to you?

  3. Option to Remove Birthday Requirement for Text 2 Pay Attachments

    We are a veterinary hopital and we don't typically capture the owner's birthday. However, when sending a text 2 pay request we would like to include the invoice. Your support suggested I just send an additional message with an attachment. However, the attachment would be a PDF and that is not an available type for messaging.

    1 vote
    0 comments  ·  Desktop Client  ·  Admin →
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  4. Weave should have their own full office dental software!

    Create your own dental software, such as dentrix, curve.

    1 vote
    0 comments  ·  Schedule  ·  Admin →
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  5. Sync up the ASAP list from Dentrix to the Quick Fill appointments

    Dentrix has an ASAP list we can look at to do last minute appointment fill. Can you sync up your Quick fill list from Dentrix?

    6 votes
    0 comments  ·  Lists  ·  Admin →
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    Request Received  ·  sean.foster responded

    Thank you for submitting your feedback!

    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.

    Again, thank you for taking the time to help us make our products better.

    If you need help with any issues immediately, I would recommend reaching out to our support team at:

    www.weavehelp.com.

    Thank you, and we look forward to working with you in the future.

    -Your Friends at Weave.

  6. Take is back to where we were at on older Overdue Patient list

    Take us back to where we were on ALL the overdue patient lists. I know the newer ones do, but the older ones don't.

    1 vote
    Request Received  ·  0 comments  ·  Forms  ·  Admin →
    How important is this to you?

  7. A selection of pre-made holiday greetings

    It would be nice if there were a set of simple Holiday Voicemail and VMO greetings pre-recorded that an office could use if they didn't want to/couldn't record their own.

    1 vote
    0 comments  ·  Admin →
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  8. Settings: Mute Notifications

    It would be great if you could turn the chimes on or off for team chat and other notifications. It's nice to have them, but sometimes staff play music for procedures and the chime interrupts spotify and they have to scrub out and restart the music each time. They unfortunately can't just mute their sound, as then the music would also be muted.

    Thanks!

    1 vote
    0 comments  ·  Settings  ·  Admin →
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  9. Payments

    When a patient calls to pay their bill over the phone, is there a way to add a button or link we can click to take us to Payments? It's a lot of extra clicking to go from the screen that is there when the person calls to generating the Payments screen.

    7 votes
    0 comments  ·  Payments  ·  Admin →
    How important is this to you?
    Request Received  ·  sean.foster responded

    Thank you for submitting your feedback!

    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.

    Again, thank you for taking the time to help us make our products better.

    If you need help with any issues immediately, I would recommend reaching out to our support team at:

    www.weavehelp.com.

    Thank you, and we look forward to working with you in the future.

    -Your Friends at Weave.

  10. messages navigation

    From a user via Weave Academy feedback:

    "i hate the fact when i click on a pt. and i go back to the message page it goes back to the top off the page i would like to have it on the person i was looking at"

    1 vote
    0 comments  ·  Admin →
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  11. Extend log in settings to 10 hours

    Extend log in settings to 10 hours instead of 8 hours.

    1 vote
    0 comments  ·  Settings  ·  Admin →
    How important is this to you?

  12. Receiving email notification from online scheduling

    It would be nice to receive an email notification after a patient has submitted an appointment request via web assist on our website, in case the front desk staff are busy and they miss the text notification. This is a request from Dr. Chegini from Arsmiles Dental & Cosmetic Dentistry. Thank you.

    1 vote
    1 comment  ·  Schedule  ·  Admin →
    How important is this to you?

  13. eClinicalWorks

    Hello,
    We are interested in using the automated reviews feature for our patients. However, I have contacted support and Weave is not currently able to integrate with our operating software of eClinicalWorks. I would like to request for Weave to check and see if they can reach out to eClinicalWorks for integration. We would love to be able to optimize the review feature of weave and help us streamline the review process.
    Thank you for considering our request.
    Lubbock Primary Care

    2 votes
    0 comments  ·  Reviews  ·  Admin →
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  14. ASAP list & Journal Entry enhancements (Dentrix Users)

    We were considering switching to RecallMax recently because of a couple strong features Weave does not do. Weave won out our decision for a myriad of other reasons, but the features that brought RecallMax to our attention should be heavily considered for development by Weave. Please look at how they post actions taken automatically to Dentrix's journal module (phone calls, etc.). Their ASAP list is phenomenal as to the degree of detail/search to fill an available space. Thanks!

    2 votes
    0 comments  ·  Integrations  ·  Admin →
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  15. Insurance Analytics

    When pulling the report for insurance carriers, over 1000 of our patients are not in the right category because if their insurance is "Delta Dental of IL", it won't count as "Delta Dental".
    Are we able to edit the program to have a broader search instead of the exact match?

    2 votes
    0 comments  ·  Admin →
    How important is this to you?

  16. Default Cursor to Data Entry Fields

    It would be marvelous if the cursor location defaulted into the data entry fields on those desktop app screens where the first task is to enter the phone number or name, such as the Clients, Phone, and Messages screens. Having to leave the keyboard to grasp and move the mouse every time is inefficient and frustrating.

    2 votes
    0 comments  ·  Desktop Client  ·  Admin →
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  17. Attach 2 statements on a Text to Pay Link

    Philipse Manor Dental, s00073175, would like to be able to attach more than one pdf or image through Text to Pay. They find it helpful for the patient to see the billing statement from the office AND the Explanation Of Benefits from the insurance company. So they can better understand what they are paying for.

    1 vote
    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

  18. Payment Invoice tells weather swipe or keyed in payment

    It would be nice if we could tell if a payment was payed with a CP (Swiped Card) transaction or a CNP (keyed-in card number) transaction by looking at the invoice, and not by having to calculate the fee charged.

    1 vote
    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

  19. Support/Extension for Weave Unify Clients

    When calling Weave Support, Please add an Extension for Multi Location users. It would also be nice to for the same option in the support text chat.

    1 vote
    0 comments  ·  Phones  ·  Admin →
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  20. text allowing for notification of 2 separate appointments on the same day.

    On the reminder texts that go out. We need a template for a single patient to be notified of two separate appointments in the same day in one text. e.g. John Smith has an appointment at 9:00 am and 3:30 pm on June 11th. Thank you!

    17 votes
    2 comments  ·  Text Messaging  ·  Admin →
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