Desktop App
1146 results found
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Previous Automated Messages Purged
I would love a feature where you could purge automated messages from a previous year so when looking at a patient's messaging history, it is more streamlined.
1 vote -
Unread/un-listened to voicemail report
Add functionality to generate an unread/un-listened to voicemail report for all phones in the Phone > Devices list in the Weave Portal & allow it to be automated to run at a set time daily.
Anecdotally, our company has issues with certain employees not listing to/responding to voicemails in a timely manner and we'd like to be able to track that more efficiently than having to walk to each phone and counting how many unread/un-listened to voicemails there are.
1 vote -
Payouts Summary and Filters
Collins & Sampson Cosmetic and Family Dentistry, s00128522, asks that we add a summary to the top of Payouts like the one at the top of the Invoice & Payment Summary tab. The totals change based on the filter used. Right now, the Payouts Totals do not change if I filter to see all of June's payouts. This would be extremely helpful so book keepers can balance every month. Their old system did a monthly payout summary. Please advise. Thank you!
2 votes -
QR Codes on statements
-first, it is really silly that i would have to create a new log in to leave feedback. That seems like more work.
-Second, I would like to put a payment QR code on my statements that go out to patients. This would bring them directly to weave for payment. Is this possible?2 votes -
User role with limited access to Reviews section of the desktop app
Creation of a user role without access to the reviews section of the desktop app for office staff such as front desk employees
1 vote -
Appointment Reminder
Please enable the appointment reminders to auto-fill the location address depending on which office they go to with an "Address" pre-fill button. For example, if a patient has an appointment at office A, if will auto-fill that locations address. If the patient has an appointment at office B, it will auto-fill that address. That way I don't need to create a separate appointment reminder for each location.
1 vote -
E-Prescribe Option
It would be wonderful if there was an option to integrate or if Weave had it's own version of E-Prescribe for offices. This is a feature that is becoming more highly sought after and because weave doesn't currently offer it we will have to out source.
5 votes -
Verify Identity
1-Your writeback use 4 identifiers First Name, Last Name DOB and Mobile Phone # in Kiosk Mode.
Some of our elderly pt's do not have mobile phones but this a required field in the "Verify Identity" fields.
How do we work around this when using the Kiosk?
2-Second Suggestion same mode. When in Kiosk mode to type all of these identifying factors is a lot and does not make using the digital forms and the check in process easier. If we could use just PatientName or DOB and Chart ID# / Pt Id#. This would link the form to the…1 vote -
short cut to crystalPM
I would like to be able to access crystalPM direclty from weave app. eg. someone calls and I can click on the name and the pts acounts opens automatically in crystalpm. Currently I have to copy paste the acct number or the phone number into crystalpm in order to achieve the same reuslts. Very tedious. thank you
Dr Irani1 vote -
Multi-Location Chats
We have 5 locations and MANY of our employees work in multiple locations. It would be much easier when I am trying to send a chat message to John Doe, if all of my locations were linked so that regardless where John Doe is working he will see my message. Currently I have to change the location and try to figure out where he is logged in for the day and the keep myself logged in to that location until I get a response from him. Meanwhile, I may be missing chat messages from team members in the location I…
1 vote -
PROBLEMS
Make system more user friendly
New patient forms all come as one and are placed under medical history... then need to seperate to all the different catagories IE pt registration, hippa, medical history , insurance ect
MConsent put completed forms in correct catagory
If pt name changes - Weave changes name in system with no way to know what the previous name was, as listed in our submitted form column
New patients are completing six forms then when signing are being kicked out and info wiped out.
pt has to Start over
Patients are getting "stopped " if don't have…1 vote -
Become more user friendly!
New patients are getting kicked out while filling out forms. That is very frustrating to them and does not look good for us. I was told by one of your employees that they cannot refresh the page because that will cause that to happen. You need to make this more user friendly, not all patients are computer savvy, nor should they have to be. Open Dental and mConsent are so user friendly that even my mom (75 years old) was able to use it.
5 votes -
populate info
Please get the patient information to uni-formally populate between all forms so patients do not have to keep redoing it!
1 vote -
Identify patients
We are new to your Weave forms, having switched from mConsent. In mConsent, we were able to identify a patient by their patient number, not just their personal info. Some patients may be on different accounts if they are the policy holder of insurance but want different accounts because of a marriage situation or a child that is under 26, but still on their insurance and want their kid to be responsible for the remainder of the bill. We need to be able to differentiate them so we can have them fill out the form. Right now if we pull…
1 vote -
TRIAL OPTION FOR INSURANCE VERIFICATION
There should be a trial period for the insurance verification. I want to see if it's worth the extra payment prior to signing up. At least a week.
2 votes -
Digital Forms Integration Customization
Customer called in and would like Weave to have a feature where you can customize where the information from Digital Forms writebacks go in the PMS. The client uses OpenDental, so rather than seeing all patient responses on Digital Forms go to "Image Center" she would like to be able to customize other routes to send desired information from the forms. Apparently one of our competing companies offers such a service and she would like to see it on Weave.
1 vote -
log of when users login
Office would like to be able to see who logged in and when on Weave. They would also like to be able to see their own log of this (sort by person/user).
1 vote -
Payment through Website
Hey, We had a thought!! We would love to be able to integrate the payment options through our website online!
2 votes -
Weave Buttons
Be able to rearrange or "hide" app buttons not in use
1 vote -
Add Device Name to Call Records
We would like the Device Name to be added to the Phone/Call Records including the export in the Admin Portal. Currently, you have the "Office User" name, but that is not always true if a device is used by Mutiple staff. We export call records to MS Access to create our own analytics reports until you provide reporting and export capabilities for your existing Analytics.
1 vote
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