Desktop App
1459 results found
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Weave Schedule View
It would be helpful for Weave to follow the order of the schedule from our practice management software. Currently, Weave has it's own order, which can be a little disconcerting when looking at the schedule. In addition, our doctors run two chairs and the chairs are next to each other in our practice management schedule, but they are on the far left and far right sides in Weave. That means the doctors have to scroll back and forth to see their full schedule when looking at the Weave app.
2 votes -
Forms link in Message Templates
include the forms link into message templates. Would make it easier and faster!
1 vote -
Notification through the app when a text pymt request is completed. That way we can make sure to post it to their account.
Notification through the app when a text pymt request is completed. That way we can make sure to post it to their account.
3 votes -
Color Issues in Desktop App Update: Support Team Feedback
What department are you in?
SupportWhich Feature does this pertain to?
User FunctionalityWhat area of the Feature?
Desktop AppWhat pain points/suggestions does the office have?
Office do not like the new update colors. They want to know how to change it back? User is color blind. Weave support provided different versions of links and asked to check but of no use2 votes -
Appointment notes
Would be nice to able to see appointment notes that are on the patient's appointment through Eaglesoft. For example our computer system is down and that we can do confirmation from Weave but unable to give any information that is on the appointment to the patient like copayments, coming early for the appointment time, etc.
1 vote -
Bulk Update Actionable Messages for Onboarding Team
What department are you in?
OnboardingWhich Feature does this pertain to?
MessagingWhat area of the Feature?
Actionable tabWhat pain points/suggestions does the office have?
This office is wanting to be able to bulk update actionable messages to mark them as complete and move them out of that tab. They're sending birthday reminders and Missed Call Texts that are frequently failing to send to numbers and will often be dealing with 50+ messages in the actionable tab that don't require a response.2 votes -
payment solution
can you integrate the stripe dashboard with the app and take advantage of the NFT feature on the new iphones/google phones so we can process payments manually or by tap?
1 vote -
Adding Payment Widget to Website for Online Patient Payments
What department are you in?
SupportWhich Feature does this pertain to?
User FunctionalityWhat area of the Feature?
Payment Widget,What pain points/suggestions does the office have?
They want to know if they can add it their website so that patients could pay online as well2 votes -
Unify Office Requests Multi-Team Extension for Support Calls
What department are you in?
Support
Which Feature does this pertain to?
Phones
What area of the Feature?
Unify Office/Unify team
What pain points/suggestions does the office have?
Unify office would like us to have an extension/option number for the multi-team when calling support2 votes -
Mobile App Schedule Needs Redesign for Better Readability: Support Team Suggests PMS System-Like Layout
What department are you in?
SupportWhich Feature does this pertain to?
Mobile AppWhat area of the Feature?
ScheduleWhat pain points/suggestions does the office have?
Office is not happy with the way that their Mobile App Schedule looks like. They feel like it is too bunched up and hard to read. They would like for it to look more like their PMS system.2 votes -
Save the Date option for Cloud9 Software
Currently there is not a Save the Date option for Cloud9 software. Is this something that could potentially come down the line for this software. A lot of our patients like to add the appt date and time to their calendars as soon as the appt is made. This feature would greatly help with this.
2 votes -
User cell phone security
Can employees be restricted to using their cells on weave based on GEO coordinates and/or hours/days of the week?
1 vote -
Notes option within text feed
It would be very beneficial for there to be a "notes" option that appears directly in the text message feed that is only visible to the office staff. We noticed there is a notes option if we click on the patients name and select notes, but it would be very helpful for this option to be directly within the text feed. It saves times and increases productivity to be able to see the patients texts and the offices comments all in one spot.
2 votes -
Ability to add PDF attachment to bulk messaging
I need to ability to attach a PDF file to bulk text messaging
2 votes -
Move phone tree to an upper position, so it's easier to find in the desktop app.
We often change on-call physician to another line in our closed IVR, but it's too many steps to get to the phone tree. Would be easier if it was it's own option on the main left-side menu. Thank you.
1 vote -
Request for Image Sharing Feature in Team Chat
What department are you in?
SupportWhich Feature does this pertain to?
Team ChatWhat area of the Feature?
MessagingWhat pain points/suggestions does the office have?
Office would like the ability to send/receive pictures in Team Chat.2 votes -
Restore DOB & Gender Fields in Online Scheduler for Better Demographic Data
What department are you in?
SupportWhich Feature does this pertain to?
Online SchedulingWhat area of the Feature?
Information FieldsWhat pain points/suggestions does the office have?
In an older version of the Online Scheduler, the fields for DOB and Gender were available for the office to utilize with all appointment request submissions. For optometry offices this provided very useful demographic data, and assisted in prepping for individual appointments (boys and girls tend to wear different styles of glasses). This office does not understand why we eliminated this feature.2 votes -
Add a way to customize location of checkboxes
A way of placing checkboxes on a premade picture that either patients or a dental office can mark if they have teeth missing and where etc.
1 vote -
"Request for Integrations Feature: Displaying Appointment Confirmation Status in Weave and Avimark"
What department are you in?
OnboardingWhich Feature does this pertain to?
IntegrationsWhat area of the Feature?
Confirmation status shownWhat pain points/suggestions does the office have?
Office would like to know if an appointment was confirmed by Weave. With Avimark it does not show that or anywhere in Weave or Weave portal does it show it either for the customer. Even though they do get a text from patients. They would like to be able to see that it did writeback and was confirmed.
for example office has Avimakr and they used PetDesk for confirmation and Petdesk does…2 votes -
Request to Reduce Message Icon Size on Mobile Websites
What department are you in?
SupportWhich Feature does this pertain to?
MessagingWhat area of the Feature?
Message Icon on mobile sitesWhat pain points/suggestions does the office have?
The office is hoping for a way to make the Message icon smaller on the mobile version of our website. I have a photo example2 votes
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