Desktop App
1458 results found
-
Bulk Payment Reminder Feature Suggested for Desktop App
What department are you in?
SupportWhich Feature does this pertain to?
Desktop AppWhat area of the Feature?
PaymentsWhat pain points/suggestions does the office have?
Office is suggesting that we implement a feature where they can send a bulk reminder text to patients for payment links instead of having to do it one by one.2 votes -
Bulk Payment Reminder Texts for Desktop App
What department are you in?
SupportWhich Feature does this pertain to?
Desktop AppWhat area of the Feature?
PaymentsWhat pain points/suggestions does the office have?
Office is suggesting that we implement a feature where they can send a bulk reminder text to patients for payment links instead of having to do it one by one.2 votes -
In-App Notice for Poor Internet Connection to Aid Users in Diagnosing Call Quality Issues
What department are you in?
OnboardingWhich Feature does this pertain to?
Desktop AppWhat area of the Feature?
Top of interface of the desktop app (and maybe mobile app, if feasible)What pain points/suggestions does the office have?
Like many apps, it would be helpful to customer to have an in-app notice when the internet connection is poor and affecting app/phone usage. Doing so can help them connect understand that the call quality issues they're experiencing is tied to network performance and not hardware issues.2 votes -
Title: Support Dept struggles to access full list of Wellness Form returns due to page limit in portal.
What department are you in?
SupportWhich Feature does this pertain to?
FormsWhat area of the Feature?
Wellness Forms: not Digital FormsWhat pain points/suggestions does the office have?
Found in Portal<Customers<Wellness Forms, they cannot see more than 30/a couple pages of the returned Wellness Forms, and they see over 80 patients a day, so they aren't able to see all the returned Wellness Forms.2 votes -
Request for Chromebook-Compatible Desktop App for Onboarding Department
What department are you in?
OnboardingWhich Feature does this pertain to?
Desktop AppWhat area of the Feature?
Work on ChromebookWhat pain points/suggestions does the office have?
The office would like a version of the desktop app that works on Chromebooks2 votes -
Issues with Desktop App Color Scheme and Message Highlighting
What department are you in?
SupportWhich Feature does this pertain to?
Desktop AppWhat area of the Feature?
Color SchemeWhat pain points/suggestions does the office have?
Doesn't like the colors. Trying to highlight messages when copy and pasting is difficult as you can't see the highlight2 votes -
Admins Need Ability to Track Staff Training Progress in User Functionality
What department are you in?
OnboardingWhich Feature does this pertain to?
User FunctionalityWhat area of the Feature?
TrainingWhat pain points/suggestions does the office have?
The office would like for Admin's to have the ability to be able to track the progress of the other staff member's training.2 votes -
Links not copyable anymore
You eliminated the ability to copy links in text to pay and forms. This is a big deal. I know there is a work around with forms, but the text to pay is a problem. There are many times we need that outside of Weave and now can't access. The reason it was great for forms is sometimes patients want us to email links for each family member all at one time to the Head of the household. Now we can't.
1 vote -
scheduling
We are current using the application for our clients to request appointments online. Right now, Weave only allows a client to request 3 specific times for their appointment at our chosen increments. This leads to a lot of appointments being requested that are not available on our schedule. Since Avimark does not have Weave integration at this time, it would be much easier to have clients request a date and a range of times that would work for them. This way we won't have to constantly reach out to them if their chosen times do not work.
2 votes -
Failed fax notification
It would be helpful to have a notification pop up (or a red alert on the fax icon) if a fax fails so we can deal with it promptly. We send a lot of faxes and I don't want to have to check the Sent folder and scroll down each time to see if it sent.
5 votes -
We need the ability to add photos to patient profiles, even if they were imported with our software.
We need the ability to add photos to patient profiles, even if they were imported with our software.
1 vote -
Fax Search
We need the ability to scroll through (or search by) all sent faxes for the memo notes or a subject line to be able to find a fax quickly. Our previous software we had a subject line and a reference line that we put the patient’s name in so we could find them.
3 votes -
need the ability to initiate a payment from the credit card terminal
We need the ability to initiate a payment from the credit card terminal. This would increase portability of the terminal and so we wouldn’t be required to initiate a payment from a computer. Our previous terminal we were able to type in the payment amount and then swipe the card.
2 votes -
Streamline Patient Form Filling: Select Multiple Forms Without Re-entering Info
What department are you in?
SupportWhich Feature does this pertain to?
FormsWhat area of the Feature?
KioskWhat pain points/suggestions does the office have?
Office sometimes needs multiple different forms filled out, but not ones they can create a packet for, since it's different forms every time by patient.
They want to see the ability to select multiple forms/packets for patient to fill out without having to enter the patient's info (to sync to pt account) more than once.2 votes -
Appointment confirmation texts with questions
Appointment confirmation texts – when patients respond 'yes' to confirm their appointment, their text message gets archived into the ALL folder rather than actionable, which is great. BUT if they type 'yes' and add a question, the message also goes into ALL and we miss the question. If the patient types a “?” it should be coded to directly go to actionable.
1 vote -
Appointment reminders bypass All Messages/ Multi-Select to Archive
We would utilize the appointment reminders more if there was an option for automatic reminders to not show up in the All Messages tab.
Because Actionable messages sometimes get lost, we regularly check All Messages and Archive conversations that have been handled.
When appointment reminders are sent for 160 patients, it really clogs up the All Messages tab. Especially since there isn't even an option to select multiple messages to archive.
Having to go in individually to archive them is inefficient and time consuming for our workflow.3 votes -
Having a scanner or fax that goes right to the app
When having to send a fax it is a pain to scan the documents into the computer then attach them to the fax... it would be amazing if there was a scanner or fax that went directly into the documents for the fax being sent!
15 votes -
Avimark Online Scheduling Deepened Integration
Please consider fully integrating with Avimark software. Currently, it is not linked to our clinic's schedule. Integration would make the online scheduling feature more user friendly.
1 vote -
appointment types
It would be wonderful if ALL of our appointment types would show when we are making our appointment reminders. Right now, if we have a new appt type that has not been scheduled it does not show. We have to remember when we schedule that type of appt and then go into our reminders and add that type to the reminder. Seems a bit backward. If we know that appt type should get a certain reminder we should be able to choose it even if we haven't scheduled anyone for it.
1 vote -
Weave Schedule View
It would be helpful for Weave to follow the order of the schedule from our practice management software. Currently, Weave has it's own order, which can be a little disconcerting when looking at the schedule. In addition, our doctors run two chairs and the chairs are next to each other in our practice management schedule, but they are on the far left and far right sides in Weave. That means the doctors have to scroll back and forth to see their full schedule when looking at the Weave app.
2 votes
- Don't see your idea?