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1458 results found

  1. make the lists printable

    Make the lists printable. The collections list would be helpful to have printed to share with the Dr.s and make notes

    1 vote

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    0 comments  ·  Lists  ·  Admin →
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  2. Doctor Call Button

    It would be nice to have a part of the app to call the Dr. to the next room needed, and keep that order for multiple requests. It would help to know quickly which room to go to for the next patient.

    1 vote

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    0 comments  ·  Chat  ·  Admin →
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  3. Dismiss vs Ignore Chat Options

    Add a 3rd option to dismiss messages you've read without opening to view. Would be useful for the quick yes/no answers.

    2 votes

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    Under Review  ·  0 comments  ·  Chat  ·  Admin →
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  4. Differentiating Insurance and Non-Insurance Payments in Desktop App's Payment Feature

    What department are you in?

    Support

    Which Feature does this pertain to?
    Desktop App

    What area of the Feature?
    Payments

    What pain points/suggestions does the office have?
    Wants there to be a way to differentiate between insurance and non-insurance payments (namely for when a patient pays with a virtual insurance card).

    2 votes

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  5. Call Duration Analytics Missing for Single-Location Offices

    What department are you in?

    Support

    Which Feature does this pertain to?
    Phones

    What area of the Feature?
    Analytics

    What pain points/suggestions does the office have?
    Office wants the duration of calls added back to analytics on the app for single-location offices (currently multi-location can see on Portal, but single-location can't).

    2 votes

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  6. Enhancing Reviews & Analytics: Inquiries on Integrating Facebook Ads, Google Analytics, & More

    What department are you in?

    Onboarding

    Which Feature does this pertain to?
    Desktop App

    What area of the Feature?
    Reviews and Analytics feature

    What pain points/suggestions does the office have?
    Client is asking if there'll be integrations with Facebook ADs events, Google Analytics, Google Ads ( as a conversion metric) , Call Tracking Metrics down the road? If so, any ETA?

    2 votes

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  7. Save the date text

    Hi! We schedule patients to see the hygienist for a cleaning and then a second appointment right after that to see the doctor for either an exam or fillings or something else. Sometimes a patient was scheduled for a cleaning 3 months out and then later decides to also see the doctor afterwards to complete treatment. In both cases, the patient is getting a 'save the date" text message right after the appointment's are scheduled. The problem here is that the patient is getting two "save the date" messages... one for the first appointment and then another for the second…

    5 votes

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  8. insurance Verification integration for Practice Works

    Please integrate insurance verification of benefits with Practice Works, to go beyond simple yes/no and limit/usage. We are very interested in the automatic translation of information like what % of each code is covered, frequency, etc. into the insurance plan profiles in PW. That’s where this really adds value and saves time. Otherwise we still need to go online to the portal or call to find out this information. This will really differentiate Practice Works (in-house server) from the rest.

    1 vote

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  9. Pain Point: Delayed 10AM CST Sync Affects Appointment Reminders and Schedule Accuracy

    What department are you in?

    Onboarding

    Which Feature does this pertain to?
    Integrations

    What area of the Feature?
    Timing of Daily Sync

    What pain points/suggestions does the office have?
    This office is frustrated that the daily update from Sycle to Weave doesn't occur until 10 am CST for them. This makes it tricky to do any day of appointment reminders and very difficult to know what is the accurate schedule when changes from the previous day don't sync until after they've been in their workday for several hours.

    2 votes

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  10. Request: Simplify Department Hours Setup to Apply Consistent Hours Across All Days

    What department are you in?

    Onboarding

    Which Feature does this pertain to?
    Phones

    What area of the Feature?
    Departments - Hours

    What pain points/suggestions does the office have?
    The office would like to be able to populate all days to have matching hours instead of having to change their hours day by day when they match.

    2 votes

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  11. Appointment Type Drag and Drop Option

    When creating appointment reminders, our office would love if there was a 'drag and drop' option for 'appointment type." So if the appointment in our EHR is for a comprehensive exam it would state that in the text, or office visit, or dry eye evaluation, etc. Thank you!

    1 vote

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    0 comments  ·  Schedule  ·  Admin →
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  12. Add option to add patients from overdue list to quick list

    It would help office productivity if there was a checkbox or option to add patients from the overdue list under list icon to Quick List for quicker choosing and contacting when cancellations occur and appointment slots open. Currently you would have to manually add each individual to have an useful quick list.

    1 vote

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    Planned  ·  0 comments  ·  Lists  ·  Admin →
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  13. Drop and Drag Reschedule appointments. Has been working now it is not.

    When rescheduling appointments. In the past if we dragged and dropped patient appointments it did work. Now it is not working. Evan the tech has asked me to ask for this to work again in the feedback section. Please vote yes to restore this important feature.

    2 votes

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    0 comments  ·  Data Sync  ·  Admin →
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  14. Suggestion to Add Password Visibility Option to Weave Desktop App Login

    What department are you in?

    Onboarding

    Which Feature does this pertain to?
    User Functionality

    What area of the Feature?
    Logging Into Weave

    What pain points/suggestions does the office have?
    The office suggested that on the log into Weave page on the Desktop App that we add the ability to see the password (especially with the updated 15 character password requirement)

    2 votes

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  15. "Enhance Weave Login: Add 'Show Password' Feature for New 15-Char Requirement"

    What department are you in?

    Onboarding

    Which Feature does this pertain to?
    User Functionality

    What area of the Feature?
    Logging Into Weave

    What pain points/suggestions does the office have?
    The office suggested that on the log into Weave page on the Desktop App that we add the ability to see the password (especially with the updated 15 character password requirement)

    2 votes

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  16. "Request for 'Select All' Button in Desktop App Auto-Reminders for Dentrix Offices"

    What department are you in?

    Onboarding

    Which Feature does this pertain to?
    Desktop App

    What area of the Feature?
    Auto-Reminders (Filtering Appt Type)

    What pain points/suggestions does the office have?
    Sometimes office have a lot of the same appointment types. Once they use the search bar to narrow down the appt types they want to see it would be nice if there was a "Select All" button. I've worked with two offices so far that have had to manually select around 20+ for new patient/cleaning appt types.
    This might be more tailored to Dentrix offices.

    2 votes

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  17. "Select All" Button for Appointment Types in Desktop App Needed

    What department are you in?

    Onboarding

    Which Feature does this pertain to?
    Desktop App

    What area of the Feature?
    Auto-Reminders (Filtering Appt Type)

    What pain points/suggestions does the office have?
    Sometimes office have a lot of the same appointment types. Once they use the search bar to narrow down the appt types they want to see it would be nice if there was a "Select All" button. I've worked with two offices so far that have had to manually select around 20+ for new patient/cleaning appt types.
    This might be more tailored to Dentrix offices.

    2 votes

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  18. "Select All Button Needed for Filtering Appointment Types in Desktop App"

    What department are you in?

    Onboarding

    Which Feature does this pertain to?
    Desktop App

    What area of the Feature?
    Auto-Reminders (Filtering Appt Type)

    What pain points/suggestions does the office have?
    Sometimes office have a lot of the same appointment types. Once they use the search bar to narrow down the appt types they want to see it would be nice if there was a "Select All" button. I've worked with two offices so far that have had to manually select around 20+ for new patient/cleaning appt types.
    This might be more tailored to Dentrix offices.

    2 votes

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  19. Automated Thank You Email for Appointment Confirmations Requested

    What department are you in?

    Onboarding

    Which Feature does this pertain to?
    Messaging

    What area of the Feature?
    Auto Reminders

    What pain points/suggestions does the office have?
    This office group (2 locations) would like the option to program a reply email if someone confirms their appointment. So the customer would reply to the confirmation request positively (C, Yes, etc) and then an automatic reply would be sent from Weave saying something like "Thank you for confirming your appointment..."

    Location IDs
    Parent: 4d8a3ef7-294b-4fcb-b861-0302a8329d27
    Fort Collins: 81637e80-5b57-4568-a9e2-f8564779856c
    Greeley: 6b3a7c32-2d0f-4e8f-a0a2-189f6073a7c7

    2 votes

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  20. Mass User Upload Suggestion for Onboarding: Enable CSV Batch Add Feature

    What department are you in?

    Onboarding

    Which Feature does this pertain to?
    User Functionality

    What area of the Feature?
    Adding users

    What pain points/suggestions does the office have?
    They would love to be able to do a mass upload of users through a CSV upload or something like that.

    2 votes

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