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Legacy Desktop App

How can we improve Weave's Legacy desktop application when we bring features to the new Weave application?

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1460 results found

  1. Add option to add patients from overdue list to quick list

    It would help office productivity if there was a checkbox or option to add patients from the overdue list under list icon to Quick List for quicker choosing and contacting when cancellations occur and appointment slots open. Currently you would have to manually add each individual to have an useful quick list.

    1 vote
    Planned  ·  0 comments  ·  Lists  ·  Admin →
    How important is this to you?

  2. Drop and Drag Reschedule appointments. Has been working now it is not.

    When rescheduling appointments. In the past if we dragged and dropped patient appointments it did work. Now it is not working. Evan the tech has asked me to ask for this to work again in the feedback section. Please vote yes to restore this important feature.

    2 votes
    0 comments  ·  Data Sync  ·  Admin →
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  3. Suggestion to Add Password Visibility Option to Weave Desktop App Login

    What department are you in?

    Onboarding

    Which Feature does this pertain to?
    User Functionality

    What area of the Feature?
    Logging Into Weave

    What pain points/suggestions does the office have?
    The office suggested that on the log into Weave page on the Desktop App that we add the ability to see the password (especially with the updated 15 character password requirement)

    2 votes
    0 comments  ·  Admin →
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  4. "Enhance Weave Login: Add 'Show Password' Feature for New 15-Char Requirement"

    What department are you in?

    Onboarding

    Which Feature does this pertain to?
    User Functionality

    What area of the Feature?
    Logging Into Weave

    What pain points/suggestions does the office have?
    The office suggested that on the log into Weave page on the Desktop App that we add the ability to see the password (especially with the updated 15 character password requirement)

    2 votes
    0 comments  ·  Admin →
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  5. "Request for 'Select All' Button in Desktop App Auto-Reminders for Dentrix Offices"

    What department are you in?

    Onboarding

    Which Feature does this pertain to?
    Desktop App

    What area of the Feature?
    Auto-Reminders (Filtering Appt Type)

    What pain points/suggestions does the office have?
    Sometimes office have a lot of the same appointment types. Once they use the search bar to narrow down the appt types they want to see it would be nice if there was a "Select All" button. I've worked with two offices so far that have had to manually select around 20+ for new patient/cleaning appt types.
    This might be more tailored to Dentrix offices.

    2 votes
    0 comments  ·  Admin →
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  6. "Select All" Button for Appointment Types in Desktop App Needed

    What department are you in?

    Onboarding

    Which Feature does this pertain to?
    Desktop App

    What area of the Feature?
    Auto-Reminders (Filtering Appt Type)

    What pain points/suggestions does the office have?
    Sometimes office have a lot of the same appointment types. Once they use the search bar to narrow down the appt types they want to see it would be nice if there was a "Select All" button. I've worked with two offices so far that have had to manually select around 20+ for new patient/cleaning appt types.
    This might be more tailored to Dentrix offices.

    2 votes
    0 comments  ·  Admin →
    How important is this to you?

  7. "Select All Button Needed for Filtering Appointment Types in Desktop App"

    What department are you in?

    Onboarding

    Which Feature does this pertain to?
    Desktop App

    What area of the Feature?
    Auto-Reminders (Filtering Appt Type)

    What pain points/suggestions does the office have?
    Sometimes office have a lot of the same appointment types. Once they use the search bar to narrow down the appt types they want to see it would be nice if there was a "Select All" button. I've worked with two offices so far that have had to manually select around 20+ for new patient/cleaning appt types.
    This might be more tailored to Dentrix offices.

    2 votes
    0 comments  ·  Admin →
    How important is this to you?

  8. Automated Thank You Email for Appointment Confirmations Requested

    What department are you in?

    Onboarding

    Which Feature does this pertain to?
    Messaging

    What area of the Feature?
    Auto Reminders

    What pain points/suggestions does the office have?
    This office group (2 locations) would like the option to program a reply email if someone confirms their appointment. So the customer would reply to the confirmation request positively (C, Yes, etc) and then an automatic reply would be sent from Weave saying something like "Thank you for confirming your appointment..."

    Location IDs
    Parent: 4d8a3ef7-294b-4fcb-b861-0302a8329d27
    Fort Collins: 81637e80-5b57-4568-a9e2-f8564779856c
    Greeley: 6b3a7c32-2d0f-4e8f-a0a2-189f6073a7c7

    2 votes
    0 comments  ·  Admin →
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  9. Mass User Upload Suggestion for Onboarding: Enable CSV Batch Add Feature

    What department are you in?

    Onboarding

    Which Feature does this pertain to?
    User Functionality

    What area of the Feature?
    Adding users

    What pain points/suggestions does the office have?
    They would love to be able to do a mass upload of users through a CSV upload or something like that.

    2 votes
    0 comments  ·  Admin →
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  10. "Mass User Upload Request: Streamlining User Addition with CSV Uploads"

    What department are you in?

    Onboarding

    Which Feature does this pertain to?
    User Functionality

    What area of the Feature?
    Adding users

    What pain points/suggestions does the office have?
    They would love to be able to do a mass upload of users through a CSV upload or something like that.

    2 votes
    0 comments  ·  Admin →
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  11. Weave Mobile App: Add Voicemail Notifications in Notification Section

    What department are you in?

    Onboarding

    Which Feature does this pertain to?
    Mobile App

    What area of the Feature?
    Voicemail notification

    What pain points/suggestions does the office have?
    Office would like where the Weave mobile app will show notification if there is a new voicemail for the office. In the notification section in the Weave app there is text message, chat, follow up, fax, etc but not voicemail notification. The alternaitve at the moment is if they toggle on email/text notifcation in the Weave portal but they would like a way without putting that informatiom

    2 votes
    0 comments  ·  Admin →
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  12. Voicemail Notifications Needed in Weave Mobile App

    What department are you in?

    Onboarding

    Which Feature does this pertain to?
    Mobile App

    What area of the Feature?
    Voicemail notification

    What pain points/suggestions does the office have?
    Office would like where the Weave mobile app will show notification if there is a new voicemail for the office. In the notification section in the Weave app there is text message, chat, follow up, fax, etc but not voicemail notification. The alternaitve at the moment is if they toggle on email/text notifcation in the Weave portal but they would like a way without putting that informatiom

    2 votes
    0 comments  ·  Admin →
    How important is this to you?

  13. Office Requests Multi-Window Support for Easier SMS Management

    What department are you in?

    Support

    Which Feature does this pertain to?
    Messaging

    What area of the Feature?
    Office would like the ability to have multipl windows on their desktop in order to pin ongoing conversations with different patients

    What pain points/suggestions does the office have?
    Office is frustrated with having to scroll through SMS notification to communicat with their patients and would like the ability to have multiple desktop app windows open in order to pin and keep track of individual SMS conversations with patients.

    2 votes
    0 comments  ·  Admin →
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  14. Frustration with Automated SMS Reminders Cluttering Message Queue and Lack of Mass Read Option

    What department are you in?

    Support

    Which Feature does this pertain to?
    Messaging

    What area of the Feature?
    Message queue cluttered with auto reminders, cannot filter or mass mark unread messages as read to reduce clutter.

    What pain points/suggestions does the office have?
    Office is frustrated that auto reminders slam their office SMS queue with these auto reminders as "most recent" would like to be able to have auto reminders still be delivered and visible in pt SMS history but to only be in their SMS queue if it is manually initiated by staff or patient. Also unread messages are…

    2 votes
    0 comments  ·  Admin →
    How important is this to you?

  15. Managing SMS Queue: Filtering Auto Reminders & Marking Messages as Read

    What department are you in?

    Support

    Which Feature does this pertain to?
    Messaging

    What area of the Feature?
    Message queue cluttered with auto reminders, cannot filter or mass mark unread messages as read to reduce clutter.

    What pain points/suggestions does the office have?
    Office is frustrated that auto reminders slam their office SMS queue with these auto reminders as "most recent" would like to be able to have auto reminders still be delivered and visible in pt SMS history but to only be in their SMS queue if it is manually initiated by staff or patient. Also unread messages are…

    2 votes
    0 comments  ·  Admin →
    How important is this to you?

  16. Online Scheduling Analytics

    Please add analytics and have them tied to emailing the office. For example: they'd like analytics based around Scheduling requests from Online Scheduling, or when someone clicks on the online scheduler, etc.

    3 votes
    0 comments  ·  Schedule  ·  Admin →
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  17. Open vs Closed Hour Analytics

    1 vote
    0 comments  ·  Analytics  ·  Admin →
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  18. "Streamline Template Creation Across Locations for Messaging Feature"

    What department are you in?

    Onboarding

    Which Feature does this pertain to?
    Messaging

    What area of the Feature?
    Templates

    What pain points/suggestions does the office have?
    This office group would like to be able to create new text message templates without having to get to it from a patient message thread. They would like another, more direct, way to get to the message templates since they use the same ones across all their locations.

    All Location IDs
    Parent: b37c831c-c65a-4f3b-af2b-7291ea4ef25d
    Stamford: f6626735-5128-4843-8ddd-a23a0764794d
    Derby: 10b6e78a-ba16-4ac1-9ad3-66ff0a944c99
    Danbury: 734e842c-1d1d-4400-b8fa-14cd138247f2
    Norwalk: fcc8563c-4a98-401b-80c4-b29f13026e6a

    2 votes
    0 comments  ·  Admin →
    How important is this to you?

  19. Improving Security: Limit Logins to 1-2 Devices per User for User Functionality

    What department are you in?

    Support

    Which Feature does this pertain to?
    User Functionality

    What area of the Feature?
    Logins

    What pain points/suggestions does the office have?
    Actually, it's a pain point from Weave Security perspective.
    There are a good number of offices that use 1 login for all or multiple users.
    This is not secure and can cause problems with functionality.
    We do recommend to offices that they have one unique login per user, but it's often rebuffed.
    Is it possible to limit logins to 1 or 2 devices at a time?

    2 votes
    0 comments  ·  Admin →
    How important is this to you?

  20. Improving Security: Limiting User Logins to 1 or 2 Devices

    What department are you in?

    Support

    Which Feature does this pertain to?
    User Functionality

    What area of the Feature?
    Logins

    What pain points/suggestions does the office have?
    Actually, it's a pain point from Weave Security perspective.
    There are a good number of offices that use 1 login for all or multiple users.
    This is not secure and can cause problems with functionality.
    We do recommend to offices that they have one unique login per user, but it's often rebuffed.
    Is it possible to limit logins to 1 or 2 devices at a time?

    2 votes
    0 comments  ·  Admin →
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