Desktop App
1458 results found
-
Add Logo to Messaging Text Templates for Onboarding Department
What department are you in?
OnboardingWhich Feature does this pertain to?
MessagingWhat area of the Feature?
Sending messagesWhat pain points/suggestions does the office have?
Office would like to be able to attach their logo to text templates.2 votes -
Dark Mode
Offer a dark mode for Windows, iOS, and Android
4 votes -
Stop the scrolling on the payments and payouts windows
For the new payouts window - please fix the scrolling issue. I cannot print a full report due to the scrolling or fix it so I can print to a pdf file instead of downloading an excel spreadsheet. This problem is a waste of paper and time.
1 vote -
Customizable Two-Part Forms Needed for Dental Procedures
What department are you in?
SupportWhich Feature does this pertain to?
FormsWhat area of the Feature?
Filling out/templatesWhat pain points/suggestions does the office have?
I've seen this with several offices, this is just the most recent:
We need two part forms (especially for Dentist offices that do extractions). So they would have, for example: a template for teeth extraction. Then they would send the form to themself and they could fill out the tooth#, reason for procedure, bp, etc. Then forward it to the pt for final signature and anything else they want the pt to fill…2 votes -
Online scheduler
The online scheduler does not work properly for our office, the tier 2 team suggested we put in a request for a feature so that the availability of the hygienist shows when as well as the doctor, so the sync needs to be changed from Open Dental to Weave
2 votes -
Offices would like to send out review requests on a schedule instead of after appointments
Office is wanting to be able to send out mass texts of review request at a specific time each day instead of after appointments. Let them know we do not currently have this feature and offered to submit feedback.
1 vote -
Online Scheduling: Pending Requests Not Blocking Slots
What department are you in?
OnboardingWhich Feature does this pertain to?
Online SchedulingWhat area of the Feature?
Appiontment WritebacksWhat pain points/suggestions does the office have?
When someone requests a time slot, will the slot hold to show someone requested it?
-No, the system is not built to block off requests that are pending2 votes -
Enhanced Reminder Features for Multi-Appointment Patients
What department are you in?
SupportWhich Feature does this pertain to?
MessagingWhat area of the Feature?
Reminders for single-patients with multiple appointmentsWhat pain points/suggestions does the office have?
Office would like to have the ability to add a plural "{times}" box to reminders, or at least make sure the reminders sent for the first time in a day,2 votes -
"Blocking Unwanted Messages: How to Reject Certain Phone Numbers in Office Messaging Feature"
What department are you in?
SupportWhich Feature does this pertain to?
MessagingWhat area of the Feature?
Receiving MessagesWhat pain points/suggestions does the office have?
Office wants to block messages from a certain number from being received/reject messages from certain phone numbers.
They are getting messages and naughty images from a ********** or something and want it to stop.2 votes -
"Office Suggestion: Improve Form Builder to Allow More Flexible Page Compaction"
What department are you in?
OnboardingWhich Feature does this pertain to?
FormsWhat area of the Feature?
Form builderWhat pain points/suggestions does the office have?
Office would like to be able to move things around the page more so that they can compress their forms into less pages.2 votes -
User Experience Feedback: Simplify Fax Sending Process and Reinstate Fax Animation
What department are you in?
SupportWhich Feature does this pertain to?
FaxWhat area of the Feature?
Sending FaxesWhat pain points/suggestions does the office have?
The POC felt that the entire platform is not user-friendly enough, and has too many steps to do simple things like sending faxes. Additionally, she said that there used to be a little animation of a fax going into a fax machine when they would send faxes, and she wants that back so she can feel like the fax is going somewhere.2 votes -
"Mobile App Calling: No Ringing Sound Issue Identified by Onboarding Department"
What department are you in?
OnboardingWhich Feature does this pertain to?
Mobile AppWhat area of the Feature?
CallingWhat pain points/suggestions does the office have?
The office cannot hear a ringing sound when calling out to mobile app users.2 votes -
Categorizing Automated E-mails
Currently, I receive an e-mail anytime a payment is ran through Weave. I tried to unsubscribe to these, but if I do, then I don't get notified about any of my voicemails.
The "payment received" e-mails are honestly clogging up my work e-mail, and making it hard for me to get other work done, but I really do need to be notified if I get a voicemail message. So it would be fantastic if there's a way to "turn off" the automated "payment received!" e-mails without turning off e-mails from Weave altogether.1 vote -
Mobile App include Office User Name Phone Records
When a user answers or places a call through the mobile app, it would be great of their name showed up in the call records. As of now, it will show up as an "unknown" user which means we have to spend extra time to upkeep a separate call log to keep track of this.
1 vote -
Need the list of Insurances added to the Insurance verification system
I added this list to the link you gave me in this email but just in case I want the following Insurance plans added to the Insurance verification system.
DentaQuest (Amerigroup)
Post Office Box 2906
Milwaukee, WI 53201-2906
Payor ID – CX014
PHONE # 888-636-9557
SkyGen USA (Scion) Caresource
Post Office 803
Dayton, OH 45401
Payor ID – GACS1
Phone # 855-202-1058
DXC Technology (GHP- GA Medicaid)
Post Office Box 105208
Tucker, GA 30085
Payor ID – 77034
Phone # -770-325-9600
Envolve Wellcare Dental Medicare/Medicaid Claims
Post Office 23768
Tampa, FL 33623-3768
Payor ID- 46278
Phone # 844-464-5632
Please let…
1 vote -
I would like a V card sent to the patient so they can save the business directly on their phone as a contact
I would like a Vcard sent to the patient after they make an appointment - so they can save the business directly on their phone as a contact
4 votes -
More phone numbers
We have a lot of contacts that have more than two phone numbers. We have spouse mobile numbers for example. Maybe just add a column in the CSV transfer for "other phone".
3 votes -
Request for Appointment Confirmation Visibility Enhancement
What department are you in?
SupportWhich Feature does this pertain to?
Scheduling TabWhat area of the Feature?
Confirmed status of appointmentsWhat pain points/suggestions does the office have?
Office would like to be able to see whether a patient confirmed their appointment via text or email. (From a support viewpoint too, this would be super helpful for troubleshooting)2 votes -
"Customer Inquiry: Daily Text Message Analytics for Support Department"
What department are you in?
SupportWhich Feature does this pertain to?
MessagingWhat area of the Feature?
AnalyticsWhat pain points/suggestions does the office have?
Customer would like to know how many texts are sent out daily.2 votes -
Integration Issue with Deceased Pets in Onboarding at Cornerstone
What department are you in?
OnboardingWhich Feature does this pertain to?
IntegrationsWhat area of the Feature?
Deceased PetsWhat pain points/suggestions does the office have?
Deceased pets if they don't have a death date are pulling into Weave even though they are marked as deceased. These were imported to Cornerstone from another system initially and they came without that deceased date filled out. Cornerstone is newer for this office. There are now hundreds of deceased pets who are being pulled for recalls due to this.2 votes
- Don't see your idea?