Desktop App
1458 results found
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Onboarding Feedback: Dr Jeffrey Dislikes 15-Character Password Requirement
What department are you in?
OnboardingWhich Feature does this pertain to?
User FunctionalityWhat area of the Feature?
PasswordWhat pain points/suggestions does the office have?
Dr Jeffrey does not like the 15 character password requirements2 votes -
Allow text messages from Voicemail tab from non inputted new customers
We should be able to respond to any voicemail with a text message even if the customer/patient isn't uploaded into software via CSV file
2 votes -
Desktop App Review Analytics Needs UI overhaul
If you go to the Reviews Analytics in the desktop app (clicking on Reviews, then clicking on the top button with the total # of reviews) the charts at the bottom are not legible. All of the charts (Number of Reviews, Replies, Invitations, etc...) have the label "Jan" repeated across the entire X-axis with no year or date indicators. If you hover over the line data, there is text but it is white so it is not legible against the background. You can only tell there is text if it briefly appears to contrast against the think line graph color.
1 vote -
Write-Back Medical History to Family File Instead of Document Center
What department are you in?
SupportWhich Feature does this pertain to?
FormsWhat area of the Feature?
Write-backsWhat pain points/suggestions does the office have?
customer is wanting to know if there is a way for medical history to write back to each family file instead of the document center2 votes -
Federal Holidays Should Be Open On Online Scheduler
Hello,
I received this message from weave support:
"So all federal holidays will be blocked off. You will want to submit a feature request to look into having that changed. We do apologize. For the Saturday you closed, you will want to block off the calendar or schedule ‘fake’ appointments that will take up those time slots."
"Go to the feedback section found in the weave app under menu then ‘feedback’ & submit there"We are open on almost all federal holidays and we would please like for those days to be open on the online scheduler. We can block…
2 votes -
Neo veterinary integration
would like integration with Neo veterinary software
2 votes -
Admins Want User Location Access Editable in Child Accounts
What department are you in?
SupportWhich Feature does this pertain to?
Unify/MultiWhat area of the Feature?
User > Edit Location AccessWhat pain points/suggestions does the office have?
In the Portal the office wants admins to be able to edit user Location Access in each child account, not just the parent account. Right now they have to add all users to the parent account to be able to easily edit location access. They would like to have the functionality in each child account2 votes -
"Support Dept Requests Printable Analytics Feature for Phone System"
What department are you in?
SupportWhich Feature does this pertain to?
PhonesWhat area of the Feature?
AnalyticsWhat pain points/suggestions does the office have?
Office would like the ability to print Analytics. Preferably right from the portal.2 votes -
Text Messaging Templates Drag&Drop "Department"
Have the ability to have a Drag & Drop for the "Department" in which you selected after you selected the patient into a template message so that the correct department is reflective with in the message. This would allow a message to be created that could serve more than a single department.
This has more function that Company Name....Thank you.1 vote -
Call Transfer Feature Needed for Mobile App to Handle Remote Work Challenges
What department are you in?
SupportWhich Feature does this pertain to?
Mobile AppWhat area of the Feature?
Ability to transfer calls to other phones in officeWhat pain points/suggestions does the office have?
They have people working remotely. If they get the call on the mobile app and they need the client to speak with someone else, they end up having to ask the caller to call back in and select a different option. It would make things easier if they had a way to transfer the call from the mobile app to another phone or extension in…2 votes -
"Pin Latest Desktop App Version ID on WeaveHelp Site for Easy Access"
What department are you in?
SupportWhich Feature does this pertain to?
Desktop AppWhat area of the Feature?
VersionWhat pain points/suggestions does the office have?
It would be nice to have the most recently released (even if staggered release) version ID of the desktop application pinned on the WeaveHelp site or status page.2 votes -
Expanding Insurance Verification to Eyecare Vertical
What department are you in?
SupportWhich Feature does this pertain to?
WIVWhat area of the Feature?
Verticals Available toWhat pain points/suggestions does the office have?
This office would like us to make Insurance Verification open to our Optical/Optomitrist/Eyecare vertical.2 votes -
Manual Review invite list
We would like to have a way to see a list of review invites (especially manual review invites) that were sent through Weave. We'd like to be able to see what patients have received and responded to the invites.
1 vote -
Mobile App Schedule Issue: Operatories Out of Order
What department are you in?
SupportWhich Feature does this pertain to?
Mobile App - ScheduleWhat area of the Feature?
Operatories and columns in scheduleWhat pain points/suggestions does the office have?
customer and the rest of the users are experiencing on mobile app all of the ops are not in order when going into the schedule icon2 votes -
import ASAP lists from dentrix to weave
It would be great if we could import the ASAP list from dentrix directly into weave lists. This would be great as we wouldn't have to do double work when trying to fill empty appointment slots
1 vote -
Save the dates in numerical order
Hello
I am struggling with the save the dates. We sometimes schedule multiple appts for the same patient for the same day. Like a plaque control class @ 10 and surgery @ 11 and then a week later another surgery @ 1. The save the date text use to send them out in order but now they are sending them out incorrectly. Look @ NienHwa Wang's texting feed for example. I scheduled her for Jan 4 @ 10 and 11 but her save the dates are 11 and then 10 so then she texts back confused on the time. If…1 vote -
Managing User Permissions for Responding to Reviews in Onboarding Department
What department are you in?
OnboardingWhich Feature does this pertain to?
ReviewsWhat area of the Feature?
Responding to reviewsWhat pain points/suggestions does the office have?
The office would like to be able to dictate which users have the ability to respond to reviews.2 votes -
Custom Patient Profile Sync Feature for Onboarding Forms
What department are you in?
OnboardingWhich Feature does this pertain to?
FormsWhat area of the Feature?
Syncing Forms to PMSWhat pain points/suggestions does the office have?
They'd love if they could select the patient profile it can sync back to. I know this is probably far in the making, but I thought it would be pretty cool if they could.2 votes -
Opt-Out of Payment Emails in Desktop App for Onboarding Department
What department are you in?
OnboardingWhich Feature does this pertain to?
Desktop AppWhat area of the Feature?
PaymentsWhat pain points/suggestions does the office have?
The office would like to be able to opt out of receiving an email every time they collect a payment through Weave.2 votes -
practice fusion integration
request integration with Practice fusion as it is one of the leading EMR and very popular with physicians.
1 vote
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