Desktop App
1409 results found
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Adjustable frequencies for review requests
customize timeframe for review requests to be sent out (adjustable number of days/months between requests)
1 vote -
Link with Zenoti Systems
Will Weave sync with Zenoti software?
1 vote -
Setting for Fax
Need settings for fax. Allowing users the option to open faxes from mobile devices ie. Iphone and Andriod however avoid ALL faxes from being automatically saved unless on desktop computer. As this is a HUGE HIPPA violation.
1 vote -
If multiple contacts are present, at least list ONE of them and have the "Multiple Contacts" link to see all of them.
"Multiple Contacts" should all be listed in the Weave call pop-up and should NOT require clicking on an additional link. Or if multiple contacts are present and for some reason not all of them can be listed, at least list ONE of them and have the "Multiple Contacts" link available to click on to see ALL of them.
The New Weave Experience software doesn't list a patient's name for Incoming Call notification and instead says "Multiple Contacts". I understand that we can click on the "Multiple Contacts" to then see all the contacts, but this is a BAD change. We…
1 vote -
email receipt of payments
Payment receipts received at office e-mail. The line/box " Congratulation! You received a payment for PATIENT NAME". It is currently a black box with white text when printed. This takes too much ink from printer. It would cut cost for offices that print these if the box was lighter or white with black print. Thank you for your consideration.
1 vote -
Online Scheduling - Provider Name in Text Template
Online Scheduling - when the patient chooses an appointment type and proceeds to select a provider, they have the option for "No Preference" to view the entire clinic's available appointments. When they eventually pick a time, Weave does not tell them which provider they are scheduled with.
Weave does not allow us to customize the Request Received Template or Confirmation Template with the provider "widget".1 vote -
Online Scheduling - show year
Weave Online Scheduling - preappointments
Patient pre-appointed for one year in advance. When the scheduling request came through on Weave, the year was not indicated on the request (only month and date). Please add enhancement to show the year on scheduling requests.
1 vote -
Rich Text Box Conditional Formatting
Allow Weave Forms "Rich Text Box" to have conditional formatting
1 voteHi Lori,
Thank you for your feedback. We'd like to understand it better to ensure we can meet your needs.
From what I gather, it sounds like you're interested in having conditional logic for a Rich Text Box. Since Rich Text Boxes are generally used to display information and don't have labels or input fields, I'm unsure how conditional logic would apply in this context.
It just an informational field that can consist of a lot of informational text.
Could you please provide more details or an example of how you'd like to use conditional logic with a Rich Text Box? Understanding your specific use case will help us better address your needs.
Thank you for your help!
Best regards,
Mayur Pathak
Product Manager -
Texting patients to get availability using AI
Can weave send texts to assess availability for patients and use AI to make appt. recommendations to our team?
1 vote -
messaging
Allow date in the auto appointment reminder displayed in number format; for example: 04/01/2024. It is super helpful for people who cannot read English.
1 vote -
Text to pay with invoice
With the text to pay as of now you have to save the file as a PDF, which is time consuming when you are doing statements. With the price of postage going up it would be nice for Weave to have a way to import the statements from Revolution EHR where we could just text the patient with the link to pay and the statement of charges attached.
Another great feature would be the ability to send a text to pay to a group or selected list of people all at the same time.
1 vote -
1 vote
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Fillable Forms to Text for Signature
Treatment consent forms have to be specific, so we wish there was a way to create a form giving specific info, like # of teeth to be treated with what material, then send to pt for signature. We currently use Adobe esign for this but would like the ability to text these forms to pts.
1 vote -
New Patient forms
Automatically include New Patient Packets into reminders for upcoming appointments for New Patients only
1 vote -
Add DOB under Add New Contact (without having to select Add Field)
On the Weave App, under Add New Contact, it currently shows fields for First Name, Last Name, Mobile Phone, and Email. Would love for DOB to show as well since this is important for medical offices to identify patients who have the same names. I know it's under "Add Field" but I could see employees not remembering to enter DOB if they have to click a few more buttons.
1 vote -
add emojis to auto reminders
Please add the ability to put emojis in the auto reminders! It makes everything nicer and more fun!
1 vote -
weave payment fees
Is there a way for our fees to come out in a lump sum versus with each transaction? Our accountant wants us to change it. Thanks.
1 vote -
Bulk message past due hygiene patients to fill open schedule
On the app, if you click lists, then over due patients it brings up a list of different times of past due recall patients. It would be soooooooo much easier if you could copy, cut and paste these specific lists and place them in bulk messaging to fill an opening on your hyg. schedule. Bulk messaging is too complicated to save as csv file from dental software, then import in specific parameters!
1 vote -
I should be able to select the greeting played. Several times, the wrong greeting has played. Give us the options to select greeting.
We have several greeting, like Office Hours, Vacation, On Another Call, Weekend Greeting, and many times the greeting get scrambled and I need to call customer support so it can be fixed. Give the office the ability to select their own greetings
1 vote -
Filter patient forms when selecting from drop down menu desktop app
When sending forms to patient from weave desktop app you have to select form from drop down menu. All forms that we have created show up but we only use about 4 of them on daily basis. Would like an option to filter which form are in drop down menu.
1 vote
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