Desktop App
1409 results found
-
Forms update or create records in Dentrix with changeable fields through website
Currently patient information keyed in from forms use the First Name, Last Name, Birthdate, and phone number to check the Dentrix data base to determine if the patient exists or is a new patient. This will create duplicates in the Dentrix system because Last names change (Marriage), Phone numbers change through the years, therefore an existing patient will not be found in Dentrix, creating a duplicate family file instead of updating the file of an existing patient. Can we please change these fields to a look up of First Name, Birthdate, and Social Security Number? These are pretty static fields…
1 vote -
auto messaging technical error with Eaglesoft
Within Eaglesoft we have several patients who are linked together, whether they're husband and wife, parent and children or adult and elderly parent. Weave is supposed to be pulling the "cell phone" number for the text message reminders but there have been times where weave is showing they are texting the opposite person of who it was actually sent to.. for i.e.: text reminder was sent to wife's "cell phone" correctly for appointment reminder but weave shows the text was sent under the husband's name. Please have Weave only pull from the "cell phone" column for text messages automatically or…
1 vote -
Test Auto-Messaging Email
I would love to see the option to send test emails for auto-messaging. It is critical to know how something will appear to a client . The preview feature is nice but there is no guarantee that the recipient's email will be formatted the same way.
1 vote -
Handouts w/o responses needed from the patient
FORMS. We would like to send handouts to patients which are only for information purposes and will not need a response from the patient. Could you make it bypass the pass-code entry and eliminate the screen asking to choose between Auto-fill or manually-fill. This confuses the patient and they wont proceed further in order to view the form/handout.
Thank you!1 vote -
contact group
Please enable Weave to create patient lists by certain filters in the contact fields. For example, if there was a specific field in each contact called "List Tag, etc" we could label a certain group of patients by filter to send messages to without running a report every time from our EHR.
1 vote -
Order Ready for Contact Lens. Add an order type for trials.
Currently, the Order Ready Auto Message feature has only two types available: Glasses and Contacts. We use Revolution EHR. For contact lens orders, we have regular orders and trials orders. It would be beneficial to add an order type for the trials so we can send specific instructions. Sometimes, patients need to set an appointment first, especially for first-time users.
1 vote -
reminder day before for early appointments
Currently the "same day" reminders go out 2 hours before the appointment, When the patient has a 7 am appointment its tough to get a reminder at 6:30 ( that seems to be the earliest time allowed ) It would be great to have appointment reminders for the 7 am's sent at 6pm the night before.
1 vote -
OS Integrated Calling
Most other phone systems allow OS integration for click to call on any phone number. Weave should add the option to be the default phone dialer for the OS.
1 vote -
Email History
Just like how you can see all the text messages being sent to a patient. We need one for emails too. We need to see the actual email being sent with the date stamp, time stamp, who sent it, and was it deliver or not.
1 vote -
Mobile App Voicemail
We would love to be able to see all the different voicemail boxes in the mobile app just like it displays on the desktop app. I attached a photo.
1 vote -
Jane EHR Integration
This is a very easy to use software, especially for small businesses. I would LOVE to be able to use forms because Jane does NOT have a good source for it. Also we have to manually do our adding in patients because Jane adds the country code and removing it from our extensive patient list is hard. PLEASE make this happen. They are a Canadian company, not sure if it makes a difference.
1 vote -
Review and Respond
It would be very helpful if there was a direct link from the patients' reviews (not the Google or FB) to the patient's text option so it would be easy to respond to their review! :)
1 vote -
Have files for text storage or departments in the general mailbox (same pone number )
Have files for text storage or departments in the general mailbox (same pone number )
1 vote -
To be able to quick add a phone number/name to a contact list directly form a message, email , or voice mail
To be able to quick add a phone number/name to a contact list directly form a message, email , or voice mail
1 vote -
I AM GOING CRAZY!!!!!!!!!!!!!!!!!!!!!! THE NEW WEAVE INTERFACE IS SCREWING WITH MY WORKDAY!!!!
I DOWNLOADED THE NEW WEAVE INTERFACE FROM A SUGGESTION BY NATE NELSON YESTERDAY AND IT IS CURRENTLY MAKING ME GO INSANE!!!!!!!!!!!!! EVERYTIME A CALL/TEXT/EMAIL/FAX COMES IN ON THE POP UP MY CURSOR LEAVES WHATEVER I AM DOING AND GOES TO WEAVE!!!!!!!!!!!!!!!!!!!! I HATE IT!!!!!!!! IT AM IN THE MIDDLE OF A CHART NOTE, TAKING A DICATION FROM THE DOCTOR, WRITING AN EMAIL, DOING MY JOB AND THE CURSOR LEAVES AND GOES TO WEAVE. I HAVE BEEN IN THE MIDDLE OF MAKING IMPORTANT NOTES AND THE CURSOR DISAPPEARS AND I AM NOT TYPING ANYTHING. INCLUDING JUST NOW ON THIS MESSAGE. AHHHHHHHHH!!!!!!…
1 vote -
Please Fix this Bug "Notifications Disrupted"
At least a few times a day, our desktop app gets a yellow exclamation point in the top left corner, and says "notifications disrupted". In order to make it go away, we have to restart the app. I've contacted support twice, to no avail. If we don't restart the app, we don't get any notifications.
1 vote -
Weaveneeds to import the chat info. from the texts into the commlog/chart automatically.. this extra step to go select each is awful!
Weave needs to import the chat convo/info. from the texts into the commlog/chart automatically.. this extra step to go select each is awful and way too clunky and cumbersome for the ease of this app. It leaves o too many opportunities open for missed info and missed records.
1 vote -
Quick Glance for Sent Appointment reminders
Previously on Weave you could look at the schedule for the next day and see who was notified via text (they had a message bubble next to there name), if you needed to call because they had a landline (had no message bubble), or they opted out of text messaging(had an X in the message bubble). I think that was a great tool that was helpful for us to get those alternative notification out to those patients if needed.
Now all patients have the bubble next to their names even if they have landlines. So we don't actually know if…
1 vote -
View Production Scheduled On Weave App
I'd like to be able to see what we have scheduled in productions. That would include Daily, Weekly and monthly.
1 vote -
1 vote
- Don't see your idea?