Desktop App
1146 results found
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Text Messaging Templates Drag&Drop "Department"
Have the ability to have a Drag & Drop for the "Department" in which you selected after you selected the patient into a template message so that the correct department is reflective with in the message. This would allow a message to be created that could serve more than a single department.
This has more function that Company Name....Thank you.1 vote -
Manual Review invite list
We would like to have a way to see a list of review invites (especially manual review invites) that were sent through Weave. We'd like to be able to see what patients have received and responded to the invites.
1 vote -
import ASAP lists from dentrix to weave
It would be great if we could import the ASAP list from dentrix directly into weave lists. This would be great as we wouldn't have to do double work when trying to fill empty appointment slots
1 vote -
Save the dates in numerical order
Hello
I am struggling with the save the dates. We sometimes schedule multiple appts for the same patient for the same day. Like a plaque control class @ 10 and surgery @ 11 and then a week later another surgery @ 1. The save the date text use to send them out in order but now they are sending them out incorrectly. Look @ NienHwa Wang's texting feed for example. I scheduled her for Jan 4 @ 10 and 11 but her save the dates are 11 and then 10 so then she texts back confused on the time. If…1 vote -
practice fusion integration
request integration with Practice fusion as it is one of the leading EMR and very popular with physicians.
1 vote -
Stop the scrolling on the payments and payouts windows
For the new payouts window - please fix the scrolling issue. I cannot print a full report due to the scrolling or fix it so I can print to a pdf file instead of downloading an excel spreadsheet. This problem is a waste of paper and time.
1 vote -
Offices would like to send out review requests on a schedule instead of after appointments
Office is wanting to be able to send out mass texts of review request at a specific time each day instead of after appointments. Let them know we do not currently have this feature and offered to submit feedback.
1 vote -
Categorizing Automated E-mails
Currently, I receive an e-mail anytime a payment is ran through Weave. I tried to unsubscribe to these, but if I do, then I don't get notified about any of my voicemails.
The "payment received" e-mails are honestly clogging up my work e-mail, and making it hard for me to get other work done, but I really do need to be notified if I get a voicemail message. So it would be fantastic if there's a way to "turn off" the automated "payment received!" e-mails without turning off e-mails from Weave altogether.1 vote -
Mobile App include Office User Name Phone Records
When a user answers or places a call through the mobile app, it would be great of their name showed up in the call records. As of now, it will show up as an "unknown" user which means we have to spend extra time to upkeep a separate call log to keep track of this.
1 vote -
Need the list of Insurances added to the Insurance verification system
I added this list to the link you gave me in this email but just in case I want the following Insurance plans added to the Insurance verification system.
DentaQuest (Amerigroup)
Post Office Box 2906
Milwaukee, WI 53201-2906
Payor ID – CX014
PHONE # 888-636-9557
SkyGen USA (Scion) Caresource
Post Office 803
Dayton, OH 45401
Payor ID – GACS1
Phone # 855-202-1058
DXC Technology (GHP- GA Medicaid)
Post Office Box 105208
Tucker, GA 30085
Payor ID – 77034
Phone # -770-325-9600
Envolve Wellcare Dental Medicare/Medicaid Claims
Post Office 23768
Tampa, FL 33623-3768
Payor ID- 46278
Phone # 844-464-5632
Please let…
1 vote -
make the lists printable
Make the lists printable. The collections list would be helpful to have printed to share with the Dr.s and make notes
1 vote -
Doctor Call Button
It would be nice to have a part of the app to call the Dr. to the next room needed, and keep that order for multiple requests. It would help to know quickly which room to go to for the next patient.
1 vote -
Dismiss vs Ignore Chat Options
Add a 3rd option to dismiss messages you've read without opening to view. Would be useful for the quick yes/no answers.
1 vote -
insurance Verification integration for Practice Works
Please integrate insurance verification of benefits with Practice Works, to go beyond simple yes/no and limit/usage. We are very interested in the automatic translation of information like what % of each code is covered, frequency, etc. into the insurance plan profiles in PW. That’s where this really adds value and saves time. Otherwise we still need to go online to the portal or call to find out this information. This will really differentiate Practice Works (in-house server) from the rest.
1 vote -
Appointment Type Drag and Drop Option
When creating appointment reminders, our office would love if there was a 'drag and drop' option for 'appointment type." So if the appointment in our EHR is for a comprehensive exam it would state that in the text, or office visit, or dry eye evaluation, etc. Thank you!
1 vote -
Add option to add patients from overdue list to quick list
It would help office productivity if there was a checkbox or option to add patients from the overdue list under list icon to Quick List for quicker choosing and contacting when cancellations occur and appointment slots open. Currently you would have to manually add each individual to have an useful quick list.
1 vote -
1 vote
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Payments via Fax
*What department are you in? * Support
*Which Feature does this pertain to? * Desktop App
*What area of the Feature? * Payments
*What pain points/suggestions does the office have? * Offices uses weave payment terminals and are struggling to input insurance payments that are sent via fax with digital credit card info, states that it is not just insurance companies, as they receive lab payments that don't fall under a patient profile. Would like to be able to use weave terminals to maually enter these numbers but the app is not configured to receive payments in this manner as…
1 vote -
forms and quick fill
I would like to be able to respond to my patients that leave reviews through Weave. I can respond to google reviews but not Weave reviews.
When will Medical Hx auto populate into Eaglesoft Med Hx?
Are there medical release forms that I can add to my forms?
Quick Fill- I wish the list would not hop to the beginning of the list when I am looking at a patient's note. I wish I could return to the exact place I was in the list after checking a note.
1 votePlease refer to this article for more information on Eaglesoft Medical History Writebacks: https://www.weavehelp.com/hc/en-us/articles/6979693167003-Use-the-Medical-History-Form-for-Writebacks-in-Eaglesoft-v-18-
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Urgent voicemail and Voicemail serach
On the app when you are in the voicemail section, we should be able to search for voicemails. That would sometimes be easier then having to go and log into the weave portal. Also, when patents call, it would be nice if there was an option for urgent voicemails and there was a symbol so we know if it's urgent or not.
1 vote
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