Legacy Desktop App
1477 results found
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Appointment confirmation texts with questions
Appointment confirmation texts – when patients respond 'yes' to confirm their appointment, their text message gets archived into the ALL folder rather than actionable, which is great. BUT if they type 'yes' and add a question, the message also goes into ALL and we miss the question. If the patient types a “?” it should be coded to directly go to actionable.
1 vote -
Avimark Online Scheduling Deepened Integration
Please consider fully integrating with Avimark software. Currently, it is not linked to our clinic's schedule. Integration would make the online scheduling feature more user friendly.
1 vote -
appointment types
It would be wonderful if ALL of our appointment types would show when we are making our appointment reminders. Right now, if we have a new appt type that has not been scheduled it does not show. We have to remember when we schedule that type of appt and then go into our reminders and add that type to the reminder. Seems a bit backward. If we know that appt type should get a certain reminder we should be able to choose it even if we haven't scheduled anyone for it.
1 vote -
Forms link in Message Templates
include the forms link into message templates. Would make it easier and faster!
1 vote -
Appointment notes
Would be nice to able to see appointment notes that are on the patient's appointment through Eaglesoft. For example our computer system is down and that we can do confirmation from Weave but unable to give any information that is on the appointment to the patient like copayments, coming early for the appointment time, etc.
1 vote -
payment solution
can you integrate the stripe dashboard with the app and take advantage of the NFT feature on the new iphones/google phones so we can process payments manually or by tap?
1 vote -
User cell phone security
Can employees be restricted to using their cells on weave based on GEO coordinates and/or hours/days of the week?
1 vote -
Move phone tree to an upper position, so it's easier to find in the desktop app.
We often change on-call physician to another line in our closed IVR, but it's too many steps to get to the phone tree. Would be easier if it was it's own option on the main left-side menu. Thank you.
1 vote -
Add a way to customize location of checkboxes
A way of placing checkboxes on a premade picture that either patients or a dental office can mark if they have teeth missing and where etc.
1 vote -
ability to email payment links
Some older patients don't have smart phones and would like get statements through email
1 vote -
1 vote
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Restrict access to listen to recorded calls
I would like the ability to restrict who can listen to recorded phone calls to a singular role. We don't want our site leads to have access to that but we want them to be able to do everything else.
1 vote -
Need ability to do an email campaign with parent company to get database info from subcompanies
Want to create mass email campaign for my two companies that are controlled by a parent company but currently need to create campaign for each company since parent company doesn't have this feature.
1 vote -
Enable the Birthday field by Default
When setting up a new contact it would be nice if the Birthday field was already enabled by default rather than having to click "+ Add Field" and selecting birthday to add it to their information.
1 vote -
Stay logged into app
The app (desktop and mobile) automatically logs users off. PLEASE make a way where we stay logged in so we don't have to keep logging in throughout the day to check messages. We don't have time to keep logging in!!
1 vote -
Download Communication Data
We need to be able to download this patient communication in some form into our system. As a zip file, or something like that. If Weave ever goes out of business, or we switch providers, we lose all of this vital communication between us and our patients. This is actually a critical update that needs to happen ASAP.
1 vote -
disappointment
There are several things, starting with the fact the weave does not intergrade with eaglesoft the way we were led to believe. The payments through weave do not post to eaglesoft, you can not do treatment plan signing through weave. The Forms are all together instead of separate. There's no notifications if a patient answers yes to a covid question or if a patient has new insurance I have to just go looking into everyone's forms. I really hope that these things are in the works. I feel like we were told what we wanted to hear to get our…
1 vote -
Text to pay by past due days catagories.
Weave should be able to identify invoices by a past due range and send out text to pay links to a group instead of having to manually sending them all. It should have like a 60-90 day range a 91-120 and a 120+ or something when you select that range it would populate a text to pay for each that can receive text message and send them out as a mass amount.
1 vote -
Weave Portal - Safari Compatibility
The new Weave Portal does not work on Safari anymore, and we cannot access the old portal either. Can we please update the portal so that it is compatible with Safari? Thank you.
1 vote -
widget improvements
Hello, 2 Requests:
a. please add email address to the widget when it opens in addition to notesb. it would be really helpful to further integration with Nextech so that the name, telephone number and email address upload auto-register into Nextech so that the front office can simply choose the name and then fill to appointment on Nextech with the patient rather than have to create a new registration form which does not have the minimum information to be saved
1 vote
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