Legacy Desktop App
1466 results found
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View email addresses that were sent email campaigns
It would be really helpful to be able to see what email addresses were sent the email campaigns. I have had multiple patients argue that they never received our blast emails but I have nothing to prove that they were sent.
2 votes -
text write backs to emr - have text conversations in patient note history
text write backs to emr - have text conversations in patient note history
1 vote -
Language preference
Bring back the option to change the patients language on their weave profile.
1 vote -
The option to change reminders language is completely gone.
The patient profile had a gear icon on the top right corner which allowed for the language preference for reminders to be changed. The icon is now gone, and so is the option to change the patients preferred language. This occurred after the new update.
1 vote -
Payment Type for desktop app
Would like to be able to see how the patients paid through the desktop app( Text to pay, Manual, Terminal). This would be a huge help in fast reconciling.
1 vote -
Save the date text
Hi! We schedule patients to see the hygienist for a cleaning and then a second appointment right after that to see the doctor for either an exam or fillings or something else. Sometimes a patient was scheduled for a cleaning 3 months out and then later decides to also see the doctor afterwards to complete treatment. In both cases, the patient is getting a 'save the date" text message right after the appointment's are scheduled. The problem here is that the patient is getting two "save the date" messages... one for the first appointment and then another for the second…
5 votes -
"Integrations: Verifying Patients with Meritain Health Insurance (Aetna)"
What department are you in?
SupportWhich Feature does this pertain to?
IntegrationsWhat area of the Feature?
Support Meritain Health InsuranceWhat pain points/suggestions does the office have?
Office would like to be able to verify patients who use Meritain Health Insurance (under Aetna umbrella).2 votes -
Customize the order of Weave home page icons
It would be convenient if each user could custom-rearrange the icons on the desktop's home screen, with their most-used ones at the top or on one side. (for instance, payments would be the first one because i use it the most often; then next in line would be messages).
2 votes -
Dark Mode
Offer a dark mode for Windows, iOS, and Android
4 votes -
Customer Feedback on SMS Writebacks for Dental Specialty Software Integration
What department are you in?
SalesWhich Feature does this pertain to?
MessagingWhat area of the Feature?
Text Writebacks to Comm LogsWhat pain points/suggestions does the office have?
A two office recently signed up for Weave and has stopped moving forward because of SMS Writebacks to the comm log in Dolphin. (Orthodontic)
Passing this feedback along because most of my experience at Weave has been working specifically with Dental Specialty offices. Curious if Writebacks to our Specialty Softwares is something worth exploring. It was something we heard a lot, especially with the high dollar amount value of procedures…2 votes -
Request for SMS Templates Feature in Mobile App from Support Office
What department are you in?
SupportWhich Feature does this pertain to?
Mobile AppWhat area of the Feature?
MessagesWhat pain points/suggestions does the office have?
Office is requesting that the SMS templates feature be added to the mobile app.2 votes -
Mobile App Payment Functionality for On-the-Go Professionals
What department are you in?
SupportWhich Feature does this pertain to?
Mobile AppWhat area of the Feature?
PaymentsWhat pain points/suggestions does the office have?
hvac company, not a dentist or in the office type, is always on the go and would like to have the payments on mobile app so he can send text to pay to clients right when he is finished.2 votes -
"Ortho Office Seeks Efficient Digital Form Solution with PMS Integration"
What department are you in?
SalesWhich Feature does this pertain to?
FormsWhat area of the Feature?
Auto Reminders / Auto RecallsWhat pain points/suggestions does the office have?
I spoke with an Ortho office that is looking for a solution for their digital forms. They'd like to include their patient forms in their reminder texts, but would also love it if it could scan their PMS (Dolphin) to see if this is a new patient or check to see if they have recently filled out a form so they're not sending unnecessary forms to patients and getting duplicates…2 votes -
Time Early
On the desktop app, under schedule, if we could create a new template with the "time early" as an option, that would be splendid!
1 vote -
Text Connect
Hello,
There is no where in the weave training and set up that text connect is not working for a multi office location. We paid our website provider to add text connect to our website and now today we find out it doesn't work for a multi location account. Please get this up and running. We think this feature is important and would be a great addition to our website.Tracy
George Family Orthodontics1 vote -
"Embedding Forms Directly on Web Pages: Office Requests Simplified Form Integration"
What department are you in?
SupportWhich Feature does this pertain to?
FormsWhat area of the Feature?
Public Link/websitesWhat pain points/suggestions does the office have?
Office would like a link to embed the form into their webpage (instead of a link that patients/customers can click on to take them to the page to fill out the form).2 votes -
Recall email for Patient requesting appointment give more information
We need more information when a patient clicks the button in automated recall messages to quickly determine which patient has requested to be contacted to schedule an appointment. At the moment, we only get a first and last name. But we have quite a few John Smiths, so having the phone or email in addition to the name would be very helpful!
1 vote -
integrate weave with visualeyes software in Canada
Integrate weave with visualeyes software in Canada. Would really help with automatic recalls and reminders
1 vote -
More ways to send payment link
I think there should be a way to enter in a number to text to if it isn't on their account, or be able to choose other options from their account like an email.
For example I have a patient who doesn't want his cell phone in the cell phone field because he doesn't like notifications so we put it in his work phone field. But when he called in a wanted the link texted I had to enter it in that field and then wait for it to refresh into weave and then remember to remove it after I…1 vote -
Report on Monthly Birthdays for Patient Reminders in Support Dept
What department are you in?
SupportWhich Feature does this pertain to?
User FunctionalityWhat area of the Feature?
RemindersWhat pain points/suggestions does the office have?
Office wants to pull a report from weave of patients with birthdays just on in that month. They know they get birthday wishes via automatic text so was hoping it was something we could reference.2 votes
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