Legacy Desktop App
1465 results found
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Resync button on server
I have to call and an hour or more on the phone every month to fix our eyewear notifications. Each time the initial support person researches the problem. After a while, they say they can't do anything, and pass it on to a higher tech. EVERY time that tech says they are resyncing Weave on our server. Why don't you create a button that can be on our server desktop that I can click to re-sync it? I would save you a whole lot of time, as well as me.
1 vote -
Incorrect payment fix
If a payment was collected on the wrong patient by mistake, there is no way to correct this.
2 votes -
Team Chat: Multiple Chat Windows
I think it would be helpful if there was an option to have multiple windows open at a time. For example, I'd like to be able to keep my team chat open while also having a client conversation in a separate window, rather than having to switch back and forth within the desktop app.
2 votes -
Weave payments
1: online payments through our website
2: Ability to refund a patient without having to charge their card first
3. batch card machine payments at the end of day
4. auto record card machine payments on website2 votes -
Save the Date for Crystal PM
We use Crystal PM for our EMR software and I am looking for you guys to be able to implement the 'Save the Date' feature for Crystal users.
6 votes -
Full reading ability of scheduler
In the web assistant I need it to be able to read the regular schedule that we use for the doctors and the exceptions that are put in to either open or close the doctors schedule in order to give patients a truly accurate log of openings.
1 vote -
text receipt
Offer a text option for credit card receipts.
2 votes -
Text Box for Existing Client
Please, please, please bring back the text box on existing clients even if they don't have a phone number. We have over 11,000 clients and not all of them had cell phones when they were entered, but many are dropping their landlines and using the that number as their cell number. It is imperative that we are able to still try to text them. It allows us to clean up our system and contact our clients in case of emergency. As of right now, we cannot contact those clients by text in an emergency situation. Thank you!
1 vote -
Review full message from popup
The popup in the right hand corner would be much more efficient if you could click it to bring up the message in question rather than having to still go search for the patient from the home screen.
1 vote -
Optical Support
When a patient's glasses are made and received the message to let the patient know is ready for pick up needs to be actually sent out when we click verified. Can you add this in the auto message reminder chooses rather than dispense? Anyways why would you notify a patient after it is dispensed to them ? They know that they got the glasses already!
1 vote -
Template with dates
The COVID Screening form does not have a date. Did we miss something during the set up? We would prefer a date on the form. Thank you.
Secondly - how can the additional templates be named specificallly?1 vote -
Multiple Payment Notification Emails
A helpful feature would include an additional space to add an email address for notification upon completion of payment.
1 vote -
Filtering patients by using User Codes
We would like the capability to send a message out to remind our patient's that have to take an antibiotic before their dental appointments a reminder. In order to do so we need the capability to filter out these patients. These patients are in softdent with a user code of "P". We would like the capability to filter these patients our by using user codes in softdent. Thanks!
1 vote -
Follow up text not able to be dealt with on app phone only desktop
On the phone app when there is a follow up it cannot be viewed or sent. It seems to only be able to be sent on the desktop app. Even though I get a follow up pop up on my phone...
Thank you!
1 vote -
Quick fill numbers
Our office uses quick fill but we only offer one time slot at a time. Can we get rid of the numbering system? It looks odd that there is a 1. in the middle of our message
2 votes -
automated reschedule links
Would it be possible to make automated reschedule links that are sent when people don't reply yes to confirm their appointment.
1 vote -
Linking profile with Open Dental
It would be very helpful to have the option of linking our patient profile from Weave to our patient profile of Open Dental. This was a feature that was on the app about 4 years ago (according to one of our hygienists) that used with Weave and Dentrix. Please consider this feature as an option. Thank you
1 vote -
desktop app
would love it there was a direct link from Dentrix to click on to make a call to patients.
Also would love if there was a link on weave desktop app when you click in to a patient on the phone call alert that you could click on a go to that family's family file or ledger connection.
1 vote -
recalls
We need to limit access to the toggles for recalls to approved personnel, and admin should get a notification if there are any changes made to recall schedules.
1 vote -
patient list
It would be very helpful if we were able to retrieve a list of recent patients with contact info (name, email, phone, date of last visit).
1 vote
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