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Legacy Desktop App

How can we improve Weave's Legacy desktop application when we bring features to the new Weave application?

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1460 results found

  1. forms

    there should be a way to send forms to new patient in the forms desk top app and forms web portal without using patient recipient lists. we don't care to use the recipient lint or have one due to our EMR is used with a different software. having to copy the link then go to texting type the number then paste the link takes to long. you should be able to use the desk top app forms section and just type the number in there and attach you forms packet and send.

    1 vote
    0 comments  ·  Forms  ·  Admin →
    How important is this to you?

  2. Voicemail override notifications

    Please add the ability to enable notifications (email or text) for when there is a new voicemail when voicemail override is activated similar to the ability to do so for the general voicemail box.

    1 vote
    0 comments  ·  Phones  ·  Admin →
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  3. mobile app for clients to request prescription, appointments, take pics of pet, access vaccine history

    mobile app for clients to request prescription, appointments, take pics of pet, access vaccine history

    all in one location sort of like vet2pet but through weave

    1 vote
    1 comment  ·  Desktop Client  ·  Admin →
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  4. auto messaging technical error with Eaglesoft

    Within Eaglesoft we have several patients who are linked together, whether they're husband and wife, parent and children or adult and elderly parent. Weave is supposed to be pulling the "cell phone" number for the text message reminders but there have been times where weave is showing they are texting the opposite person of who it was actually sent to.. for i.e.: text reminder was sent to wife's "cell phone" correctly for appointment reminder but weave shows the text was sent under the husband's name. Please have Weave only pull from the "cell phone" column for text messages automatically or…

    1 vote
    Started  ·  0 comments  ·  Text Messaging  ·  Admin →
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  5. Test Auto-Messaging Email

    I would love to see the option to send test emails for auto-messaging. It is critical to know how something will appear to a client . The preview feature is nice but there is no guarantee that the recipient's email will be formatted the same way.

    1 vote
    0 comments  ·  Auto Email Reminders  ·  Admin →
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  6. Handouts w/o responses needed from the patient

    FORMS. We would like to send handouts to patients which are only for information purposes and will not need a response from the patient. Could you make it bypass the pass-code entry and eliminate the screen asking to choose between Auto-fill or manually-fill. This confuses the patient and they wont proceed further in order to view the form/handout.
    Thank you!

    1 vote
    0 comments  ·  Forms  ·  Admin →
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  7. contact group

    Please enable Weave to create patient lists by certain filters in the contact fields. For example, if there was a specific field in each contact called "List Tag, etc" we could label a certain group of patients by filter to send messages to without running a report every time from our EHR.

    1 vote
    0 comments  ·  Contacts / Patients  ·  Admin →
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  8. Good morning, afternoon, or evening in dynamic fields

    2 votes
    0 comments  ·  Text Messaging  ·  Admin →
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  9. Order Ready for Contact Lens. Add an order type for trials.

    Currently, the Order Ready Auto Message feature has only two types available: Glasses and Contacts. We use Revolution EHR. For contact lens orders, we have regular orders and trials orders. It would be beneficial to add an order type for the trials so we can send specific instructions. Sometimes, patients need to set an appointment first, especially for first-time users.

    1 vote
    0 comments  ·  Auto Email Reminders  ·  Admin →
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  10. reminder day before for early appointments

    Currently the "same day" reminders go out 2 hours before the appointment, When the patient has a 7 am appointment its tough to get a reminder at 6:30 ( that seems to be the earliest time allowed ) It would be great to have appointment reminders for the 7 am's sent at 6pm the night before.

    1 vote
    0 comments  ·  Text Messaging  ·  Admin →
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  11. OS Integrated Calling

    Most other phone systems allow OS integration for click to call on any phone number. Weave should add the option to be the default phone dialer for the OS.

    1 vote
    0 comments  ·  Integrations  ·  Admin →
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  12. Email History

    Just like how you can see all the text messages being sent to a patient. We need one for emails too. We need to see the actual email being sent with the date stamp, time stamp, who sent it, and was it deliver or not.

    1 vote
    Started  ·  0 comments  ·  Email  ·  Admin →
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  13. Adding Contacts through Text Message on Desktop App

    Adding/saving contacts on the computer and not just through the mobile app. Not sure why on the app I can save a contact through a text message but not on the computer.

    2 votes
    Request Received  ·  1 comment  ·  Contacts / Patients  ·  Admin →
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  14. Mobile App Voicemail

    We would love to be able to see all the different voicemail boxes in the mobile app just like it displays on the desktop app. I attached a photo.

    1 vote
    0 comments  ·  Phones  ·  Admin →
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  15. FORM IDEA

    When sending patient forms thru messaging I would like to write the tooth # in the treatment space so patient knows what they are consenting to.

    3 votes
    0 comments  ·  Forms  ·  Admin →
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  16. Date and Time sent printed onto Incoming Faxes

    Allow us to see the date, time, incoming fax number, etc. on the incoming faxes we receive from other offices.

    2 votes
    0 comments  ·  Fax  ·  Admin →
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  17. Review and Respond

    It would be very helpful if there was a direct link from the patients' reviews (not the Google or FB) to the patient's text option so it would be easy to respond to their review! :)

    1 vote
    0 comments  ·  Reviews  ·  Admin →
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  18. See notes from PMS

    Dr. Would like to see a patients notes from the PMS while out of the office.

    1 vote
    1 comment  ·  Patient History  ·  Admin →
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  19. multiple ful

    With birthday reminders, it would be super beneficial for us to have it pull like the new "appointment reminders" where it uses all numbers on file as we have patients who are children with their parents phone numbers on there. But lots of the parents are split families so we would like the birthday to get to everyone possible!

    1 vote
    1 comment  ·  Text Messaging  ·  Admin →
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  20. Have files for text storage or departments in the general mailbox (same pone number )

    Have files for text storage or departments in the general mailbox (same pone number )

    1 vote
    0 comments  ·  Text Messaging  ·  Admin →
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