Desktop App
1458 results found
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multiple ful
With birthday reminders, it would be super beneficial for us to have it pull like the new "appointment reminders" where it uses all numbers on file as we have patients who are children with their parents phone numbers on there. But lots of the parents are split families so we would like the birthday to get to everyone possible!
1 vote -
Have files for text storage or departments in the general mailbox (same pone number )
Have files for text storage or departments in the general mailbox (same pone number )
1 vote -
To be able to quick add a phone number/name to a contact list directly form a message, email , or voice mail
To be able to quick add a phone number/name to a contact list directly form a message, email , or voice mail
1 vote -
User (employee) login history and reporting - Security Monitoring
There is no way to monitor for unauthorized access to Weave. Would be very useful to see login and password change history for users.
It would be even more useful to schedule these reports to be emailed periodically and even more useful to set up rules in order to detect unexpected activity. For example, if Weave is accessed in the off-hours or from IP address not previously used.
4 votes -
online scheduling Eaglesoft is useless
As currently functioning, online scheduling is useless. It doesn't not sync with Eaglesoft to show available appts. Please do a temp fix that will show all appts are open so patients can at least have an option to schedule.
4 votes -
Weaveneeds to import the chat info. from the texts into the commlog/chart automatically.. this extra step to go select each is awful!
Weave needs to import the chat convo/info. from the texts into the commlog/chart automatically.. this extra step to go select each is awful and way too clunky and cumbersome for the ease of this app. It leaves o too many opportunities open for missed info and missed records.
1 vote -
Option for Patient Update Forms
We considered a solution for our patients who dislike updating forms, which is unfortunately required by law. One idea we had was to provide an option for established patients to forward their most recent form submission and simply mark "nothing has changed" at the bottom of the form or edit the pre-filled information with the updated details, instead of starting from scratch every time.
8 votesDr. McCardle and team,
Thanks for your valuable feedback. I'm glad to inform you that our upcoming Forms update will address this issue. Very soon, established patients will be able to easily verify pre-filled information, make changes if any, and submit the forms quickly.
We'll be running a closed, invite-only beta shortly. Please get in touch with our team if you're interested in trying out this solution before it's generally available. You may simply reply to this email to be included in this invite-only beta.
Best,
KJ
GPM, Weave
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Quick Glance for Sent Appointment reminders
Previously on Weave you could look at the schedule for the next day and see who was notified via text (they had a message bubble next to there name), if you needed to call because they had a landline (had no message bubble), or they opted out of text messaging(had an X in the message bubble). I think that was a great tool that was helpful for us to get those alternative notification out to those patients if needed.
Now all patients have the bubble next to their names even if they have landlines. So we don't actually know if…
1 vote -
View Production Scheduled On Weave App
I'd like to be able to see what we have scheduled in productions. That would include Daily, Weekly and monthly.
1 vote -
Notification Sounds for Incoming Team Chat Messages
Can you implement audio alert when there is a new message?
2 votes -
1 vote
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Put prescribing doctors name on prescription tab would help in group practices
Currently quickest way I've found to see which doctor wrote the Rx is to go to prescription tab and print prescription to see who wrote it. Why not just show w/date who signed it?
1 vote -
1 vote
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Make the Weave desktop notification window moveable
The Weave desktop notification window always populates in the upper right-hand corner of our screens, where we also need to access other features of our schedule/etc. Since that window stays open on top of our practice software, it would be really nice if we could drag it around and place in other locations rather than being forced to click through "Ignore/Reply" to access some things we need in response to phone calls and texts that come in through that notification.
1 voteThanks for your feedback. You have an option in the Weave desktop app's Notification Settings to change the Popup Location to the bottom right corner. Attached is a screenshot for reference. Please try it out and let us know if it is more convenient. This preference is saved for every user.
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Appoinment request required times
The feature to require patients to select a minimum number of appointment times is no longer active. So we have had multiple times when a patient has requested a specific time an it is no longer available. We then have to contact the patient to schedule a different day or time. Not having that feature is causing our staff to contact patients to schedule different days and/or times. It needs to be reinstated so we are not spending time on tasks that were taken care of in the past before it was updated.
1 vote -
Online Scheduling...Eaglesoft.
Please have the online scheduling identify "open" operatories in Eaglesoft not every operatory in the system. Without this feature online scheduling is useless to our office because the scheduler shows every opeatory available even though it is not available in Eaglesoft.
5 votes -
Favorite templates
We would like to be able to have each user "favorite" SMS templates so that when they go to send a template, their favorites are at the top of the list, instead of having to search to find them.
1 vote -
Archive Voicemail records
I would like to be able to save/archive Voicemails under Client History where the would stay after deleting/removing from the Voicemail box so we keep records especially when a client calls to say they left a voicemail to cancel an appointment we've marked as a no show.
2 votes -
#DND# Option for Reviews
The ability to bypass review requests sent to patients who were unhappy with their visit. Oftentimes these reviews are left by disgruntled patients who did not have a bad experience, but rather did not understand something or are upset about something outside of the control of the office. Would be nice to be able to add #DND# to the appointment exclusion type.
1 vote -
"Rescheduled Appointment" Reminders
Bringing back the code that tells Weave a "rescheduled" appointment is still an appointment and needs a reminder. Our office reschedules appointments rather than cancelling and making a new one, it would be incredibly helpful if those appointments still got reminders.
3 votes
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