Desktop App
1458 results found
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Select ALL button
On the Quick Fill tab, a select all button choice for patients should be inserted.
1 vote -
Turn off Pre-Fill feature for forms
It is best to have an option to turn off the pre-fill feature for forms, since many clients who don't review their answers from previous visits, or don't change the pet's info to the correct pet (especially when sent two forms in one packet) and it's VERY important that they review and correctly answer the questions. Some are not changing answers as needed. We would love to be able to turn this feature off.
1 vote -
integrate with TAB
Please link my Appointment book TAB with Weave
1 vote -
Code to use to exclude appt reminders/confirmation communication
Our previous software had the capability to recognize a code at the beginning of our appointment descriptions that would cue the software to NOT send appt reminders/confirmations/etc. For example, we take patients to a surgery center for some treatment. Those appts involve a lot of moving pieces and we don't want patients to get notifications at all. So we have always been able to add the prefix "PNA" to the appt descriptions. Rather than rework our scheduling system and come up with new descriptions to work around Weave, I vote that Weave work for us by developing capability to recognize…
1 vote -
Schedule on App
When working on the schedule on the app, it would be best after clicking on a pt name, texting/calling them, and then going back to the schedule, to return to the same time on the schedule you are working on rather than it defaulting to the start of the day. Waste of time scrolling back to the time you need to work on.
3 votes -
Create videos explaining how PMS (Ortho Trac) works with Weave.
Have videos explaining how the two systems work together. Where the information is pulled from etc.
1 vote -
To have " mark as read" setting for each auto- messaging "appointment reminders"
For the last 3 years we have had a auto message that went out 3 hours before their appointment asking them to text to let us know they have arrived and to stay in the their car. At which point we confirm them into our PMS. When its time for them to come in we texted them asking them to come in. Starting today this message is being moved to all and marked as read. This is an issue and would like to see the ability to turn on and off the "mark as read" per each auto-message.
1 vote -
save the day for eyefinity EHR users
please integrate weave save a day appointment reminder with eyefinity EHR/PM! I think about 70-90% of the optometrists in CA take VSP and VSP hosts its electronic medical record via its Eyefinity PM and EHR so this is an area that Weave can really help by allowing integration of Eyefinity EHR with Weave Say the Day so patients can get appointment reminders right away as they schedule the appointment for the eye exams. I am sure potential eye dr offices clients of weave would be more inclined to subscribe to Weave if this feature is available too! Thanks so much!
1 vote -
Auto reminder to complete forms until they have been completed
When trying to get patients, particularly new patients, to complete the necessary FORM, it would be nice to have an auto-message that continues to go out every1-2 days until the patient clicks on the FORM and completes it.
1 vote -
Request to Alter Review Reminder Timing in Messaging Feature
*Product Improvements * submission from <@U059NSABDK9> *What department are you in? * Support *Which Feature does this pertain to? * Messaging *What area of the Feature? * review reminders *What pain points/suggestions does the office have? * customer would like the ability to change the time to send out the review requests from hours to days
Need to go back to August 1
2 votes -
Adding Secondary Email Option for Payment Notifications in Support
*Product Improvements * submission from <@U050ERXH56K> *What department are you in? * Support *Which Feature does this pertain to? * Payments *What area of the Feature? * Notify Payments emails *What pain points/suggestions does the office have? * Customer is wanting to have a second email address receive the payments activity. Was asking if we could add a second email option *Is the customer registered on http://feedback.getweave.com|feedback.getweave.com? If so, they might be contacted by a product manager!
2 votes -
Payments that need attention (help with reconciliation)
If they get a payment that comes in after business hours are done for the day (e.g. 11PM tonight), they end up needing to go in the following day and retroactively balance these payments for the previous day, which has become tedious for them when it happens. They are wondering if there is a way to make it so that payments that come in after business hours are put into some sort of pending state to where they will only post on the following business day during business hours.
2 votes -
enter key should not send the text
This has been requested before and denied so maybe not possible. Please have texts only send when the "send" button is clicked and not when the enter key is hit. I know there is the shift - enter work around, but that is hard to get into muscle memory.
4 votes -
Specify text response locations
For an office as busy as we are, we would like to option to only see messages that apply to specific areas. ie)Optical only sees the messages tagged to them.
4 votes -
Regulate the ability to delete text messages
Text messages that have already been sent to clients are able to be deleted. For example, if a tech assistant erroneously tells a client to discontinue medication, they can delete the text message after it has already been sent and received by client. As the practice manager, I cannot see what has been sent from our business number, even though a client has received this. The information is not recoverable. I propose that the ability to delete text messages is only a permission for Advanced User and above. In other words, this permission can be disabled by assigning someone a…
1 vote -
Ability to transfer an incoming fax from a regular line to the fax line.
It would be very convenient if we were able to program our fax line phone number into an available phone extension so that when a fax tries to come to a regular phone line, we can transfer to the fax line.
1 vote -
save the date reminders not being sent so fast
Needing an option to choose when the save the date reminder goes out exactly. so like 20 mins,30mins and hour. When we put an appointment on accident it send a message to them for the wrong time then sends another one once appointment is finalized.
1 vote -
TextConnect Widget
Hello,
I spoke with a few representatives regrading the TextConnect widget from Weave. Overall, it's a great feature, but there are a few things that I would like to request as a feature for the widget.
Currently, the widget can't be resized and it doesn't look good on mobile. It takes up a substantial portion of the bottom of the screen on mobile. Can you make it possible to resize the widget?
The widget shows a message that says "Click to send us a message." This is cool and all, but on mobile, again, it takes up a substantial part…
2 votes -
2Factor and MFA text number
Please make sure you do not use your number for any 2 Factor Authentication - major issue when porting over my numbers. It will not work in Weave. Wish I would have known before so I could change all the numbers for accounts I have linked to our main number.
1 vote -
How about when we hit ignore that it still doesnt pop up and cause extra steps?
How about when we hit ignore that it still doesnt pop up and cause extra steps
1 vote
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